Rallye Motors - Service Center

I always have a very good experience with Joe the rep that helps me all the time... I would highly recommend Rallye service center... Everyone in the service center is very attentive to all of my needs that helps me all the time... I would highly recommend Rallye service center... Everyone in the service center is very attentive to all of my needs and wants.. Thank you Rallye Motors for the prompt high Tech service.. More

Rallye Motors of Roslyn, NY is a first class operation from start to finish. I have been dealing with this dealership for over 25 years and I cannot praise my experience with them anyway but great. Th from start to finish. I have been dealing with this dealership for over 25 years and I cannot praise my experience with them anyway but great. The ease of parking is superior whether its for sales or service. I am always greeted with a warm friendly welcome by the Tech person who directs me to the right place. The reception is warm and friendly in a well appointed reception area. The light airy design of the modern recently renovated service department is beautiful and comfortable. My Service Advisor, Russ Cagarli, and my Salesman, Jerry Sherry always greets me by name and make me feel like a valued appreciated client. A visit to this dealership is like a visit with good friends. The waiting area is neat and well decorated with Hi Tech equipment for WiFI available is well thought out . The refreshment area is well stocked and kept clean and inviting. My Car is returned to me washed and in tip top condition. The work is superior and I never have a question or complaint when I leave Rallye Motors More

I am always pleased with the service at Rallye. When I pulled into the service area, I was immediately greeted when I got out of my car and when I entered into the service building, Rob was there waiting pulled into the service area, I was immediately greeted when I got out of my car and when I entered into the service building, Rob was there waiting for me with my paperwork. Rob and I spoke about the issues with the car, and the services I needed performed. Once done, I was quickly given a loaner, a GLK. When Rob called me a few hours later to tell me my car needed to stay overnight, I came back in to change my loaner to a more gas friendly car and this was no issue for the people at Rallye. They were kind and understanding. Rob called me on a daily basis to let me know the status of my car, and even when he was out of the office, he had someone call me to give me an update. When I finally picked up my car a few days later, it was clean and good as new. I also noticed that they painted over a small ding in my bumper, which I knew was there but hadn't even requested that they cover. I was quite pleased not just with the work on the car, but also with the customer service provided. I can't imagine going any place else to have my C class services. Thanks Rob and the Rallye team :) More

Complements to all at the service department!! The amount of time wasted was none and the service was perfect... The team at Rallye greet you as you pull in, take you in to service writer in a flash and have of time wasted was none and the service was perfect... The team at Rallye greet you as you pull in, take you in to service writer in a flash and have you in the loaner in minutes.. Rob called me on a constant baisis to let me know what and when the repairs were going to be. More

I was able to get the appointment that I wanted at the time I wanted. Vehicle was done quickly. I was able to get a loaner car quickly in order to carry out my buisness for the day. The Service Advisor ha time I wanted. Vehicle was done quickly. I was able to get a loaner car quickly in order to carry out my buisness for the day. The Service Advisor had all the informaiton needed to get my vehicle it current service and recomended all work. He even check the tread depth. Lastly the Car came back cleaner than I left it. More

We have been Ralllye customer's for years and the key incentive for us is the fantastic servive we get and particularly the attentive and professional way we are handled by Ken Vachris, he makes the expe incentive for us is the fantastic servive we get and particularly the attentive and professional way we are handled by Ken Vachris, he makes the experience a pleasure. More

Everyone from the parking attendant, receptionist, service advisor and cashier were very friendly and efficient. The advisor was in contact with me via phone and internet to explain their recommendati service advisor and cashier were very friendly and efficient. The advisor was in contact with me via phone and internet to explain their recommendations to me, and the cost involved. We have been buying/servicing Mercedes from Rallye for decades, they get better every year. More

BRIAN KEARNS WAS EXCELLENT WITH HIS ALL AROUND SERVICE AND WAS VERY COURTEOUS. HE KEPT ME AWARE OF WHAT WAS BEING DONE AND THE ENTIRE STAFF, FROM THE YOUNG LADY WHO CHECKED ME IN TO THE YOUNG LADY WHO CHE AND WAS VERY COURTEOUS. HE KEPT ME AWARE OF WHAT WAS BEING DONE AND THE ENTIRE STAFF, FROM THE YOUNG LADY WHO CHECKED ME IN TO THE YOUNG LADY WHO CHECKED ME OUT WERE VERY COURTEOUS. More

I am ALWAYS pleased with the level of service I receive at Rallye, both in service and body shop departments. From the valets, loaner car personnel to final receptionists - they are all professional and c at Rallye, both in service and body shop departments. From the valets, loaner car personnel to final receptionists - they are all professional and could not be more helpful. Two employees that are head above everyone else are Rob Carlson and John Kunar, they probably are the real reason I am that pleased with Rallye. They both have gone above and beyond throughout the years and it is rare in a service business to have such valued employees - please make certain to acknowledge that - they truly are an asset!! Thank you as an organization for making life easier to bear with the little annoyances in life made easier with professionalism on all levels. Best regards, Maureen Polye' Associate Broker Prudential Douglas Elliman The North Shore Group Manhasset,N.Y., 11030 More

Have done business with Ken Vachris for a few years now and he never fails to be helpful and courteous. That's why I come back for repairs, even though i probably could get it less expensive elsewhere. and he never fails to be helpful and courteous. That's why I come back for repairs, even though i probably could get it less expensive elsewhere. More