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Rallye Motors - Service Center

Roslyn, NY

4.7
3,306 Reviews

3,306 Reviews of Rallye Motors - Service Center

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October 24, 2024

Stephen the service agent was very diligent in his explanation of the problem and even followed to make sure everything was up to my satisfaction More

by REDDSTRIPE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye Motors responded

Thank you for your feedback! We're thrilled to hear that Stephen provided you with thorough explanations and followed up to ensure your satisfaction. Our team is dedicated to providing great service, and we appreciate your recognition!

October 24, 2024

Stephen provided excellent service , efficient , accomodating , stress free. Always a pleasure to have my car serviced. More

by SWALCZY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye Motors responded

Thank you for your wonderful feedback! We're glad to hear that Stephen made your service experience enjoyable and stress-free. We look forward to seeing you again!

October 24, 2024

Amazing service from Rob who explained services in detail with constant updates, very accommodating and stress free. More

by OSADYKOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Rallye Motors responded

It’s wonderful to hear about your experience with Rob! His dedication to keeping you informed and providing stress-free service is exactly what we strive for. Thank you for your feedback!

October 24, 2024

They were very good and the representatives were courteous and helpful. Went above and beyond to help me More

by RMASS66792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Segolam
Oct 26, 2024 -

Rallye Motors responded

It’s great to hear that our team went above and beyond for you! We appreciate your kind words about their courteous and helpful service. Thank you for sharing your experience!

October 24, 2024

Mr Ridley was ver patient, explained service in detail and kept me up to date with the progress. More

by SATYAM327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Rallye Motors responded

We’re thrilled to hear that Mr. Ridley provided you with such detailed and patient service! Keeping you updated is a priority for us. Thank you for sharing your positive experience!

October 24, 2024

Great service and patience. Communicated clearly that the timing of return and also a temporary car. More

by Shreyas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Rallye Motors responded

We’re glad to hear you had a great experience with our team! Clear communication is key, and we're happy you found our service helpful. Thank you for your feedback!

October 23, 2024

Mr. Ciccotelli was a pleasure to work with during my visit. We met during a time when stress was high due to a nationwide outage but Mr. Ciccotelli was calm and able to shift gears (no pun intended) to More

by K.WASHINGTONSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear that Mr. Ciccotelli provided a positive experience, especially during a challenging time. Your satisfaction is important to us, and we appreciate you sharing your thoughts!

October 23, 2024

Outstanding customer service and reliability trust them since day one excellent prices and attention to detail 👍 More

by NANIN720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Fu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Rallye Motors responded

Thank you for your fantastic review! We're glad to hear you've had a positive experience with our team from day one. Your trust and support mean a lot to us, and we appreciate your recognition of our commitment to excellent service and attention to detail!

October 23, 2024

I received a loaner. My vehicle was fixed to my satisfaction. The dealership is usually very caring and makes every attempt to keep me happy. More

by AZZYAYANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 24, 2024 -

Rallye Motors responded

Thank you for your kind words! We’re glad to hear you were satisfied with the service and that our team provided a loaner for your convenience. Your happiness is our priority, and we appreciate your continued trust in us!

October 23, 2024

Overcharged. By 20% have never got the same price as other MB service centers. Thank you More

by BLEVITAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Ciccotelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Rallye Motors responded

Thank you for your feedback. We’re sorry to hear that you felt overcharged and that our pricing did not meet your expectations. We strive to offer competitive rates and value your input as we work to improve our services. If you’d like to discuss this further, please don’t hesitate to reach out. We appreciate your comments and hope to better serve you in the future.

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