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Rallye Motors - Service Center

Roslyn, NY

4.7
3,306 Reviews
Call Service Center (516) 588-7585

3,306 Reviews of Rallye Motors - Service Center

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October 28, 2024

Well run , service was prompt and Ken is great ! Also we enjoy the complementary car wash. More

by ASK9ANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Rallye Motors responded

Thank you for your kind words! We’re glad to hear that you had a prompt and enjoyable experience with Ken and the team. It’s great to know you appreciated the complimentary car wash too! We look forward to seeing you again soon!

October 28, 2024

All of the recall and maintenance work was completed at the highest level. The service advisor did a great job and the loaner provided to me during the service was top quality. More

by DTISCHFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Rallye Motors responded

Thank you for your wonderful feedback! We’re thrilled to hear that the recall and maintenance work met your expectations and that our service advisor took great care of you. We're also glad you enjoyed the loaner vehicle. Your satisfaction is our top priority, and we look forward to serving you again!

October 27, 2024

Ramiro and team take ownership of the task at hand and do a great job. A pleasure to deal with. More

by MICHAEL@WEISS.NET
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that Ramiro and the team provided you with excellent service. Taking ownership and ensuring a great experience for our clients is our priority. We appreciate your feedback and look forward to assisting you again in the future!

October 27, 2024

Just moved here. Very happy with service - will come back with other S580 when service is due More

by jbedelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Rallye Motors responded

Welcome to the area! We’re thrilled to hear you’re happy with our service. We look forward to seeing you again when it’s time for your other S580’s service. If you have any questions in the meantime, don’t hesitate to reach out!

October 27, 2024

Ken and the rest of the team are very professional and great to work with. More

by afilorimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent LaRosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear that you had a positive experience with Ken and the team. Their professionalism is something we take pride in. We look forward to working with you again in the future!

October 26, 2024

Katie is wonderful , thoughtful and works to create a satisfying experience.Communicates through out the service process. Thank you. More

by FRANKTD1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Rallye Motors responded

We’re so glad to hear about your positive experience with Katie! Her dedication to thoughtful communication and customer satisfaction truly shines. Thank you for sharing, and we look forward to seeing you again!

October 26, 2024

great service I'm happy what they did to my car John is very nice really good More

by P.nikolla6215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2024 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear you had a great experience with John and that you're happy with the service on your car. We look forward to seeing you again!

October 26, 2024

Dealership had car for over a week. When I was notified the car was ready I went to pick it up. The car was not cleaned. Had to wait for a half hour to get the car. More

by RALPH30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Vetere
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Rallye Motors responded

Ralph, we're sorry to hear about your experience. It’s disappointing to know that your car wasn’t cleaned and that you had to wait for an extended period. Your feedback is important to us, and we want to make it right. Please reach out to Paul Hartmann, Service Manager, at Rallye Motors, 1600 Northern Blvd., Roslyn, NY 11576, or call him directly at 516-801-2955. He will be happy to address your concerns. Thank you for bringing this to our attention.

October 25, 2024

I used to hate going to the service department but since i've,been working with Nicolas these last couple of years I don't mind going because Nicolas takes GREAT care of me. More

by JOEC57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Seegolam
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Oct 26, 2024 -

Rallye Motors responded

It's wonderful to hear that Nicolas has transformed your service experience! We're glad he's taking great care of you. Thank you for sharing!

October 25, 2024

Fantastic people in a very fantastic place. They know what customer needs and what they have to do. Beyond expectations More

by asking1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2024 -

Rallye Motors responded

We're so glad to hear you had a fantastic experience! Our team always aims to exceed expectations. Thank you for the kind words!

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