Rallye Motors - Service Center

Great services The employees are knowledgeable and helpful. The services are smooth and efficient. The price is reasonable and affordable. The facility is clean and The employees are knowledgeable and helpful. The services are smooth and efficient. The price is reasonable and affordable. The facility is clean and welcoming. The paperwork is lean and informative. More

OUTSTANDING!! Rallye Motors never disappoints! Katie Lyons is my service advisor. She was informative and kept all the promises! You are in the best hands at Ral Rallye Motors never disappoints! Katie Lyons is my service advisor. She was informative and kept all the promises! You are in the best hands at Rallye Mercedes!! More

Simply the Best! I have leased all my calls from Ralley over the years. I would never consider going to another dealership. Everyone from the sales and service depart I have leased all my calls from Ralley over the years. I would never consider going to another dealership. Everyone from the sales and service department is always welcoming, knowledgeable, and professional. On the rare occasion that I’ve had an issue, it was resolved in a timely fashion. They are #1 in my book n I wouldn’t go anywhere else. More

Service & Parts Ralley Service and Parts provides me with an experience that was timely, responsive to my needs with no hassle and professional every step of the way. Ralley Service and Parts provides me with an experience that was timely, responsive to my needs with no hassle and professional every step of the way. More

Always a Pleasure!!!! Once you get service at Rallye you will never go anywhere else!!! Never have to worry about the fear of going to the mechanic for up charges and unne Once you get service at Rallye you will never go anywhere else!!! Never have to worry about the fear of going to the mechanic for up charges and unnecessary services. Honest and Professional and most importantly efficient.....Can never see myself going to a regular shop ever again.... More

Great Service Great friendly service. All work done as promised. Was not so happy with the car wash ,but should not complain since it is thrown in. Great friendly service. All work done as promised. Was not so happy with the car wash ,but should not complain since it is thrown in. More

Car bought with damage - no disclosure I bought certified preowned 2016 GLE 350 on 9/21/2018. I went to service with my car on 3/8/2019, because a warning message came up on my dashboard. I bought certified preowned 2016 GLE 350 on 9/21/2018. I went to service with my car on 3/8/2019, because a warning message came up on my dashboard. It said "Collision prevention assistance inoperative" . When I got to the dealership, mechanic did the diagnostics and performed a short test. He saw a code which comes up as if the car was in a collision and found that the front bumper has been painted and right front fender has been moved. They tried to convince me that I did all. I was never in an accident with this car. I have been driving it for almost 6 months without any problems, until this warning light came on, and I called the dealer right away to schedule my appointment for service on 3/8/19. I have been Mercedes customer since 2003 in Massapequa dealership prior to coming here. I came here to buy a car this time because of my previous relationship with your employee, sales manager Kevin Crandon. My complaint here is with your employees who were trying to convince me that I was in an accident, and that I fixed and repainted the bumper. I was never in an accident and they didn't even want to hear that. They asked if I want them to fix it but they would charge $700!! I was very disappointed with this dealership, because I purchased this "certified preowned vehicle" that must have been in an accident prior to my purchase (and nobody saw that?), and they tried to blame it on me. I let everyone at your location know how upset I am, and you all know what a valuable customer I am, and until this that nobody followed up with me. Because of this, I lost my trust in you and considering going to another dealer. I filed the complaint with customer relations. In the meantime, I had to go to another MB dealer, got the problem fixed and paid for it myself. More

Svc b My service associate Vincent Vetere made sure that I was comfortable with all suggestions he made before performing work . Even if I didn't understan My service associate Vincent Vetere made sure that I was comfortable with all suggestions he made before performing work . Even if I didn't understand, he took the time to explain all details to me. More

The service was expedient, efficient and pleasant. Considering the daily hectic pace most business people experience, it is rewarding to pull into Rallye for service and know that the personnel is both Considering the daily hectic pace most business people experience, it is rewarding to pull into Rallye for service and know that the personnel is both professional and pleasant to deal with. My service manger Robert Carlson keeps me informed regarding the service being done and any future service needed to keep my car running well. He always manages to get the service done as quickly as possible and providing me with a loaner car insures that my work schedule is not compromised as my car is being repaired. Many thanks for the excellent personnel and service. More

The perfect dealer service experience As always Rob was attentive to my needs ,we made an appointment and the service was done on time and correctly with no surprises . Rob has excellent As always Rob was attentive to my needs ,we made an appointment and the service was done on time and correctly with no surprises . Rob has excellent communications skills and is easy to deal with he gets it right the first time. More