Rallye Motors - Service Center

Bad svices, overcharged and job not done at all!!!!!!! I was coned too manytimes I'll never have my vehicle service there again I was extremely overcharged and the problem is still there I bought my s I was coned too manytimes I'll never have my vehicle service there again I was extremely overcharged and the problem is still there I bought my sprinter from your dealership,and I thought It's normal to have my vehicle serviced by you, but none of my job was done and i paid money!!!!that's scary!! More

Room For Improvement First Visit: May 2019. Issue: 1) Cabin whistling Noise from passenger rear. 2) when stowed in trunk, Glass Roof would not automatically lift to allow First Visit: May 2019. Issue: 1) Cabin whistling Noise from passenger rear. 2) when stowed in trunk, Glass Roof would not automatically lift to allow access to items in trunk. Result: Both issues resolved. However, it took 5 days before vehicle was even “looked at” and 9 days before it was ready for pick up. Disclosure: Price of Service was discounted. Also, vehicle was returned with cabin whistling noise stemming from passenger side loose rubber seal in A-pillar. Question: Why would that not be relayed to customer. Especially, given that vehicle was brought in as a result of cabin noise. Second Visit: June 2019. Issue: A-pillar noise described above. Result: Resolved. Note: Personnel are wonderful: 1) Advisor, 2) host, 3) Rental person, 4) valets, 5) mechanic. I would return and recommend. However, there is room to improve given above experience. More

Excellent experience. Excellent service experience. Rob Carlson was friendly, professional and very helpful. The best service experience I've had at Rallye. I really app Excellent service experience. Rob Carlson was friendly, professional and very helpful. The best service experience I've had at Rallye. I really appreciate the extra effort. More

Great service Took the vehicle for details and wasn’t done the way I liked it, they took the vehicle back and did a great job. Will be back. Took the vehicle for details and wasn’t done the way I liked it, they took the vehicle back and did a great job. Will be back. More

Excellent Service Experience I wish all of my service experiences with companies were like when I bring my and my wife's car in for service with Rob Carlson! I wish all of my service experiences with companies were like when I bring my and my wife's car in for service with Rob Carlson! More

Service I have only above excellence in your dealership. From David Banco who sold me my car, to the service department that fixed a problem to the car wash I have only above excellence in your dealership. From David Banco who sold me my car, to the service department that fixed a problem to the car wash employees everyone is beyond excellence. In a climate we live win incompetence and I don’t care, Rallye Motors is the exception! THANK YOU More

SERVICE ANDREW IS VERY HELPFUL. I MOVED FROM HELMS BROS AFTYER 20 YEARS BECAUSE THE SERVICE WAS SO BAD. KEEP UP THE GOOD WORK! THANK YOU ANDREW IS VERY HELPFUL. I MOVED FROM HELMS BROS AFTYER 20 YEARS BECAUSE THE SERVICE WAS SO BAD. KEEP UP THE GOOD WORK! THANK YOU More

Service Center review My service advisor, Ken Vacchris, is always courteous and knowledgeable and looks to find the correct solution to any of my problems or concerns regar My service advisor, Ken Vacchris, is always courteous and knowledgeable and looks to find the correct solution to any of my problems or concerns regarding my cars. Steven Paladino was very helpful in teaching me all of the special items in my new cars as I have received them. They of course all follow the lead of the head of service, Charlie Luderman, who is always there to help and offer a kind word. More

Rallye is the best service center!! Rob Carlson is best best employee in the Rallye service center!! He is always kindly and great help.That is why I always going Rallye!! Rob Carlson is best best employee in the Rallye service center!! He is always kindly and great help.That is why I always going Rallye!! More

Seamless Service Always a pleasure. Ken Vachris makes sure all service is up to par. I’m always confident that work will be done right and with clear concise communi Always a pleasure. Ken Vachris makes sure all service is up to par. I’m always confident that work will be done right and with clear concise communication the whole way through. Also, Rallye always has a loaner for me. I have used other MB services in the past. You guys are the best. More