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Rallye Motors - Service Center

Roslyn, NY

4.7
3,212 Reviews
Call Service Center (516) 588-7585

3,212 Reviews of Rallye Motors - Service Center

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October 31, 2024

Ken has been my service advisor for more than 15 years. He is extremely helpful and always available to answer any questions even though how un important the question are. He responds time is very quick. More

by PKUMARMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Rallye Motors responded

Thank you so much for your loyalty and for sharing your wonderful experience with Ken! We're glad to hear that he has consistently provided you with helpful and prompt service over the years. We'll be sure to pass along your kind words to him. We appreciate your trust in us and look forward to continuing to serve you!

October 31, 2024

Most honest fast and professional service! Love Stephen/steve Augustine he is amazing and knowledgeable More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Rallye Motors responded

Thank you for your fantastic review! We're thrilled to hear that Steve provided you with honest and professional service. We'll make sure to pass along your kind words to him. We appreciate your support and look forward to seeing you again soon!

October 30, 2024

Absolutely a scam going on there…. 11k in my 2023 sprinter. Someone explain this issue front wheel alignment needed adjustment and told by maintenance rep road conditions…xx my second v More

by Katz electric Inc
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Stephen Augustine
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Rallye Motors responded

I’m sorry to hear about your experience and the issues you've encountered with your vehicle. We take these matters seriously and would like to address your concerns directly. Please reach out to me so we can discuss this further and find a resolution. - Gary White Service Manager Rallye Motors 1600 Northern Blvd. Roslyn NY 11576 Main 516-625-1000 Direct 516-801-2930 Fax 516-393-9562

October 30, 2024

They beat the Manhattan dealership in quality, in service, in knowledge, and in customer trust. Personally I will continue my services with Rallye. And, stay away from the Manhattan dealership. More

by E350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Rallye Motors responded

We’re thrilled to hear that you had such a positive experience with us! It’s great to know that our quality, service, and customer trust have made a difference for you. We appreciate your loyalty to Rallye and look forward to serving you again in the future!

October 28, 2024

All of the recall and maintenance work was completed at the highest level. The service advisor did a great job and the loaner provided to me during the service was top quality. More

by DTISCHFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Rallye Motors responded

Thank you for your wonderful feedback! We’re thrilled to hear that the recall and maintenance work met your expectations and that our service advisor took great care of you. We're also glad you enjoyed the loaner vehicle. Your satisfaction is our top priority, and we look forward to serving you again!

October 28, 2024

Well run , service was prompt and Ken is great ! Also we enjoy the complementary car wash. More

by ASK9ANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Rallye Motors responded

Thank you for your kind words! We’re glad to hear that you had a prompt and enjoyable experience with Ken and the team. It’s great to know you appreciated the complimentary car wash too! We look forward to seeing you again soon!

October 27, 2024

Just moved here. Very happy with service - will come back with other S580 when service is due More

by jbedelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Rallye Motors responded

Welcome to the area! We’re thrilled to hear you’re happy with our service. We look forward to seeing you again when it’s time for your other S580’s service. If you have any questions in the meantime, don’t hesitate to reach out!

October 27, 2024

Ken and the rest of the team are very professional and great to work with. More

by afilorimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent LaRosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear that you had a positive experience with Ken and the team. Their professionalism is something we take pride in. We look forward to working with you again in the future!

October 27, 2024

Ramiro and team take ownership of the task at hand and do a great job. A pleasure to deal with. More

by MICHAEL@WEISS.NET
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that Ramiro and the team provided you with excellent service. Taking ownership and ensuring a great experience for our clients is our priority. We appreciate your feedback and look forward to assisting you again in the future!

October 26, 2024

Katie is wonderful , thoughtful and works to create a satisfying experience.Communicates through out the service process. Thank you. More

by FRANKTD1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Rallye Motors responded

We’re so glad to hear about your positive experience with Katie! Her dedication to thoughtful communication and customer satisfaction truly shines. Thank you for sharing, and we look forward to seeing you again!

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