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Rallye Motors - Service Center

Roslyn, NY

4.7
3,105 Reviews

3,105 Reviews of Rallye Motors - Service Center

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September 28, 2024

I purchased my Mercedes from RALLYE Motors in 2020 and have only serviced it at RALLYE Since. Katie is the best ! More

by asmconsultingnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Rallye Motors responded

It’s fantastic to hear that you’ve had such a positive experience with us since purchasing your Mercedes! Katie is indeed a valuable part of our team, and we’re glad she’s been able to assist you. Thank you for your loyalty to Rallye Motors, and we look forward to continuing to serve you!

September 28, 2024

Best service organization on earth. Kenny Vachris is the best. Easy to reach, great service, always in contact More

by ppolizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Rallye Motors responded

We’re thrilled to hear you consider us the best service organization! Kenny Vachris truly goes above and beyond, and we’re glad to know he provided you with excellent service and communication. Thank you for your kind words, and we look forward to assisting you again in the future!

September 28, 2024

Exceptional service from Patrick! Efficient, professional, and attentive. Highly recommend for all your Mercedes needs! More

by Demi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Rallye Motors responded

Thank you for your wonderful feedback! We're thrilled to hear that Patrick provided you with exceptional service and that you found him efficient, professional, and attentive. We truly appreciate your recommendation and look forward to assisting you with all your Mercedes needs in the future!

September 28, 2024

The staff is very professional and accommodating. Service was smooth from the start to finish.. More

by Pearl Weinberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Sep 29, 2024 -

Rallye Motors responded

We’re delighted to hear that you had a smooth experience from start to finish! Our team strives to provide professional and accommodating service, and your feedback means a lot to us. Thank you for sharing, and we look forward to serving you again!

September 27, 2024

Very clean and comfortable waiting area. All my issues with the car was addressed 100%. More

by PEEPERS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Rallye Motors responded

We’re glad to hear you found our waiting area clean and comfortable! It’s great to know that all your concerns were fully addressed. Thank you for your feedback, and we look forward to seeing you again!

September 25, 2024

Get sales team and the best service department I have ever experienced in 30 years More

by JNAPOLI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Rallye Motors responded

Thank you for the fantastic feedback! We're so glad to hear that you've had such a positive experience with our sales team and service department. Your satisfaction is our top priority!

September 25, 2024

I’ve had a 25+ year relationship with Rallye Mercedes. The sales and service staffs are excellent! More

by MCNAMARA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Rallye Motors responded

Thank you for your loyalty and kind words! We’re thrilled to hear that you’ve had such a positive experience with our sales and service teams over the years. Your support means a lot to us!

September 23, 2024

Rob Carlson always offers us a first class service. He is attentive to all your needs. he should always received the best costumer service award. thank you rob for all you for the Vilella Family More

by VIOLETA0260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Rallye Motors responded

Thank you for the wonderful feedback! We're thrilled to hear that Rob continues to provide first-class service and goes above and beyond for the Vilella family. We'll be sure to pass along your kind words to him. Thank you for being such valued customers!

September 23, 2024

Patrick Ripley, is always on top of his game. He always handles our service needs. He goes above and beyond it providing great service. More

by RBAXTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Rallye Motors responded

Thank you for sharing your experience! We're delighted to hear that Patrick consistently goes above and beyond to meet your service needs. We’ll be sure to pass along your kind words to him. We appreciate your continued trust!

September 22, 2024

Service was grade and on time I am very happy and thank for your service. More

by ADALETG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Rallye Motors responded

We’re so glad to hear that you were happy with our service and that everything was completed on time! Thank you for your kind words. If you need anything else, we’re here to help!

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