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Rallye Motors

Roslyn, NY

4.8
4,783 Reviews
Welcome to Rallye Motors – Long Island’s premier Mercedes-Benz dealership located in Roslyn, New York. A proud member of the Rallye Motor Company, Rallye Motors has been dedicated to providing our customers with an exceptional automotive experience and serving the local communities since 1958.
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1600 Northern Blvd

Roslyn, NY

11576

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Showing 4,783 reviews

April 05, 2023

I was initially unimpressed with the service on my vehicle but after I communicated this to Paul, the service manager, he remedied the situation very quickly and the service was top notch! More

by ELYSE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that Paul was able to take care of your vehicle in a timely manner!

April 03, 2023

Patrick is very nice and courteous. He is very helpful in answering any questions we might have regarding our. Suv or Sprinter. We were very satisfied with the service. Vehicle returned More

by BELLEANN42
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Rallye Motors responded

Thanks for sharing your kind remarks. It is really great to know that Patrick is very nice and courteous and he was able to answer your questions. It's also nice to hear that you were pleased with everything.

April 02, 2023

Paul the manager was wonderful. I had an issue with a headrest that somehow wouldn’t stay secure. He had the issue fixed . He and the staff are always professional and make you fee More

by BEARFAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul the manager
Apr 03, 2023 -

Rallye Motors responded

It's really a pleasure to hear that Paul was wonderful and you appreciated the great customer service you received, and thanks for your kind remarks about your recent service visit!

April 01, 2023

"I recently had my car serviced at Rally Motors in Roslyn , and I have to say that I am very satisfied with the service I received. When I brought my car in, I mentioned to the service advisor that it was ma More

by ANURAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Rallye Motors responded

It's such a pleasure to hear that our service team made sure you were happy with everything. Thanks for telling us that Ken Vachris really listened to your concerns and he made sure you were pleased. Thanks for your very kind recommendation as well.

April 01, 2023

Easy to schedule appointments. Friendly service at drop-off. Loaner provided quickly. Vehicle cleaned prior to return. More

by RLEMBO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Rallye Motors responded

We're glad to hear that it's easy to schedule appointments and our team was helpful with everything!

April 01, 2023

John is very nice and helpful with experienced also professional, honest, super nice very happy with the gentleman More

by NAZARIANSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Rallye Motors responded

It's wonderful to hear that John is very helpful as well as professional, honest, and super nice. Thanks!

March 31, 2023

service overall close to perfect. But after they changed my cocktail display due to malfunction and did not reset the service light. I told the service guy the service due light is More

by ssingwong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cappiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nick
Apr 03, 2023 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Paul Hartmann Service Manager Direct 516-801-2955

March 29, 2023

My experience has been very positive. Everyone I have encountered is respectful of me and my car. More

by DIANNE724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Rallye Motors responded

It's nice to hear that your experience was very positive and you found our team to be very respectful as well. Thanks!

March 27, 2023

always perfect. one thing i dont understand why the price was double from last year. i had the same service performed. the car only has 2300 miles on it so i know th More

by EAJAMIAN119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Rallye Motors responded

We would like to apologize for the confusion regarding our price changes. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Gary White Service Manager Direct 516-801-2930

Apr 01, 2023 -

EAJAMIAN119 responded

i will contact you on monday, will you be available to speak?

March 27, 2023

John is a good service rep. I've worked with him for a couple of years. More

by MOUNTSION77
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Rallye Motors responded

It's so nice to hear that John has been providing you with good service for the last couple of years. We really appreciate your feedback.

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