Rallye Motors

Fast and painless. Scheduling was fast and accomodating. There was no real wait time upon arrival. The process of service review and loaner was relatively quick. Items e Scheduling was fast and accomodating. There was no real wait time upon arrival. The process of service review and loaner was relatively quick. Items explained well. One note to MB overall (not so much this dealership), all the maintenance issues are taken care of under the manufacturer warranty at a BMW dealership, the competitor, while not so much at MB where that comes at a hefty price. More

Best customer service Best customer service, always friendly and get the job done and they are always willing to go the extra mile for everyone. Truly a pleasure to go to Best customer service, always friendly and get the job done and they are always willing to go the extra mile for everyone. Truly a pleasure to go to More

Service not completed Usually, Rallye is great for service, but this time I had to wait for a half hour before someone met with me to drop off my car. They kept my car for Usually, Rallye is great for service, but this time I had to wait for a half hour before someone met with me to drop off my car. They kept my car for three days. There were four issues to fix and one did not get fixed at all. Also, when I called the service rep for status on pick-up (on the third day), he didn't call me back for a number of hours. More

Three times a charge The 5 stars is for how clean and professional the service area is, but when they can’t find the problem with a 2018 GLC 300C4.. It’s heart breaking kn The 5 stars is for how clean and professional the service area is, but when they can’t find the problem with a 2018 GLC 300C4.. It’s heart breaking knowing that you have to keep bringing my car to the dealer service bc the vehicle doesn’t reverse sometimes. More

Easy appointment and check out Been with rallye over 30 years been very happy with service always take care of me even if it’s an emergency appt and always get a loaner car which ma Been with rallye over 30 years been very happy with service always take care of me even if it’s an emergency appt and always get a loaner car which makes the problem easier More

repair of body part quick and professional response kept us updated as to progress very happy with service department and personnel Patrick was very courteous an quick and professional response kept us updated as to progress very happy with service department and personnel Patrick was very courteous and professional. Highly recommend More

I love the service you get My husband and I have had MB for years and our service rep is the best, he always helps me with appointments and questions answered I’m glad he’s here My husband and I have had MB for years and our service rep is the best, he always helps me with appointments and questions answered I’m glad he’s here More

Rallye review When ever i see a person driving down the road in a car that says courtesy vehicle in the back window, I cant help but to feel embarrassed for the cus When ever i see a person driving down the road in a car that says courtesy vehicle in the back window, I cant help but to feel embarrassed for the customer and shame for the dealer who finds it necessary to advertise to the world that this customers car is in the shop being worked on. Not good optics!!! People dont think of simple maintenance when they see a loner car, they think the car is in the shop for a major repair (Making it appear that their cars are unreliable). It doesn't matter if its an oil change or not, it just doesnt look good. PERIOD!!! Thats one of the many reasons why I like Rallye. They dont embarrass me by advertising their loner car program at my expense. Nobody needs to know my car is in the shop but me. Rallye is the best dealer just based on this alone, not to mention the excellent service. I wish i can remember the names of all the people that helped me. They were all nice, so “thanks to everyone”. More

Inspection oil change tire change Lisa Cheah is my mercedes service person. She always does a great job addressing what work needs to be done and how much it will cost. She always is p Lisa Cheah is my mercedes service person. She always does a great job addressing what work needs to be done and how much it will cost. She always is pleasant and a great help. More

Rallye Motors in Roslyn Excellent service! Bob Bianchi was a true gentleman and professional and an absolute pleasure to deal with. Stephen Paladino was great too in going o Excellent service! Bob Bianchi was a true gentleman and professional and an absolute pleasure to deal with. Stephen Paladino was great too in going over the car. More