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Rallye Motors
Roslyn, NY
5,023 Reviews
Welcome to Rallye Motors – Long Island’s premier Mercedes-Benz dealership located in Roslyn, New York. A proud member of the Rallye Motor Company, Rallye Motors has been dedicated to providing our customers with an exceptional automotive experience and serving the local communities since 1958.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 AM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 5,023 reviews
January 30, 2025
They are extremely accommodating and listen to your issues and resolve the problem as best they can issues and resolve the problem as best they can More
by D14KARAT
Verified CustomerEmployees Worked With
January 30, 2025
excellent Profesional receptions and kind conversation. best 5 Star service person in my past experiences. Harry GLE Owner in Manhasset best 5 Star service person in my past experiences. Harry GLE Owner in Manhasset More
by harry Y.
Employees Worked With
January 30, 2025
Extremely efficient and marvelous people work for Ralley Motors. Service Department is terrific as is my service advisor John.! Motors. Service Department is terrific as is my service advisor John.! More
by PATRICIAWEINSTEIN67
Employees Worked With
January 30, 2025
Robert is the best, very professional and understanding, highly respected person and I am very grateful to have him highly respected person and I am very grateful to have him More
by Masoudki
January 30, 2025
Rallye’s service specialists are great to work with. Ken Vachris does outstanding/excellent work. He makes bringing my cars into Rallye hassle free. I moved recently an hour and a half away and continue Ken Vachris does outstanding/excellent work. He makes bringing my cars into Rallye hassle free. I moved recently an hour and a half away and continue to bring my cars to Rallye for service. More
by JI
January 29, 2025
Lou is an amazing salesman and the Rallye team is top notch. They make you feel like a VIP. Lou does his best to work a deal that will leave you happy as your drive off in your new car. notch. They make you feel like a VIP. Lou does his best to work a deal that will leave you happy as your drive off in your new car. More
by jonathan.focarino
January 29, 2025
Sales associate was extremely helpful in my lease return and getting me into my new lease and getting me into my new lease More
by NIKKIP625
Employees Worked With
January 29, 2025
Attentive, great communication through out the experience which is the core reason why i have been coming here for years. which is the core reason why i have been coming here for years. More
by ZPERKOV
Employees Worked With
January 29, 2025
This dealership recommended work that was not necessary. More specifically my GL450 had a problem with the rear suspension. We were told to replace the entire rear suspension system. It was a poor diagnosis More specifically my GL450 had a problem with the rear suspension. We were told to replace the entire rear suspension system. It was a poor diagnosis . In fact, we could have made that diagnosis on our own as novices. It would have been better to see what part of the rear suspension system was faulty. Of course that would be less expensive to fix. Thank goodness we took our vehicle to a local mechanic and he replaced the air bags in the suspension system. He showed us where they were leaking and our vehicle was fixed at less than a quarter of the price. We expected more professional from this dealership and are disappointed. More
by GINAG1
January 28, 2025
They didn’t inform me that my down payment needed to be a certified check until the day before I planned to pick up my car. I use online banking and have no physical location to go request a certified check. certified check until the day before I planned to pick up my car. I use online banking and have no physical location to go request a certified check. I spent the weekend before Christmas in line at a Walmart full of screaming children trying to obtain several $1000 cashiers checks/on the phone with my bank to get my debit card limit increased. The finance guy at the dealership finally gave me permission to initiate a transfer and pick the car up without the transfer processing. When I went to pick up the car they had me sign almost all of the paperwork before ever seeing the vehicle. The all weather mats I was promised were not in the vehicle. I still haven’t received them despite the salesman promising to FedEx them to me. He also promised the tech folks would be in touch with me to schedule a FaceTime to walk me through the features on my car. This has never happened, and I haven’t heard from them since. Also the car was not cleaned well. I found a used bandaid stuck to my seatbelt buckle and all of the previous owners information in my glovebox. I had to replace one of my tire pressure monitors the week I picked up the car as it was leaking and the tire pressure alarm kept going off. More
by SUZAN
