Rallye Motors

Very good Service very good. Wonderful deal for all veterans My service manager very kind and helpful pricing of labor is high. This is of concern especially t Service very good. Wonderful deal for all veterans My service manager very kind and helpful pricing of labor is high. This is of concern especially the fluid changes More

Efficient and easy Everyone was friendly and Katie Lyons was great!! Made the visit easy, quick and I was in and out. Car was clean and returned back to me in great sh Everyone was friendly and Katie Lyons was great!! Made the visit easy, quick and I was in and out. Car was clean and returned back to me in great shape. More

Two different encounters I came for my yearly service and everyone was great. Got a loaner quickly and everything was explained to me. Not much upselling of services which i I came for my yearly service and everyone was great. Got a loaner quickly and everything was explained to me. Not much upselling of services which is common at most dealerships. However I ended up with a flat tire. I wanted to call ahead to see what they charge and get details about the process however the receptionist on the phone was very rude. refused to give me any pricing information over the phone and told me outright they do not try and patch tires. Would not give me a time for which i could come aside from saying I could bring it by and they would see if they could get to it. I was very disappointed and expected more. I was able to call another MB dealership (Massapequa) and they gave me all the information over the phone and set up an appointment that day. After this experience that will be my new dealership of choice. More

Consistently good Completely responsive and efficient. Scheduling was easy and convenient. I trust the sales staff (Bob Bianchi) and my service representative (Steve Completely responsive and efficient. Scheduling was easy and convenient. I trust the sales staff (Bob Bianchi) and my service representative (Steve Augustine). I have bought and serviced four cars from you. More

The Best Always exceptional service. Had brought four Mercedes Vehicles to this dealership over the years and will continue to do so as they've always looked a Always exceptional service. Had brought four Mercedes Vehicles to this dealership over the years and will continue to do so as they've always looked after their customers. More

Warranty for Headlights and Tires Headlights on my certified S550 had condensation and they were replaced. Tires on my used certified S550 upon inspection during service visit also nee Headlights on my certified S550 had condensation and they were replaced. Tires on my used certified S550 upon inspection during service visit also needed to be replaced and they were. The service department and dealership did the right thing and resolved both issues. Excellent customer service by Julia. More

Everyone at Rallye is polite, professional and knowledgeable For many years I have been coming to Rallye to either purchase an auto and for the servicing of the auto. The sales representative specifically Joe For many years I have been coming to Rallye to either purchase an auto and for the servicing of the auto. The sales representative specifically Joe Plut ,who I for years enjoy sitting with and discussing the new Mercedes has always made me feel that while working for Rallye he was also looking out for my best interest. Likewise with the service Department Employees, Stephen Augustine, Vincent Vetere, Ken Vachris and Ramiro Milian have always made me feel important and respected. They always do anything and everything to address my issues. They all are a great asset to Rallye Motors. More

Excellent staff that was courteous and friendly Service was fast and accurate Quality dealership and will highly recommend You represent Mercedes very well a that was courteous and friendly Service was fast and accurate Quality dealership and will highly recommend You represent Mercedes very well and you should be proud Thanks More

Scheduled service appointment The took my car on time. Katy had my paperwork ready to go. The loaner car was ready as promised. When I came to pick up my vehicle it was washed and The took my car on time. Katy had my paperwork ready to go. The loaner car was ready as promised. When I came to pick up my vehicle it was washed and waiting for me. An easy experience start to finish More

All good! The attendants at the curb, the people greeting you and the primary person I dealt with, Steve , was attentive to my concerns. I received a great loa The attendants at the curb, the people greeting you and the primary person I dealt with, Steve , was attentive to my concerns. I received a great loaner and was satisfied with my visit. More