Rallye Motors
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 AM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I was scheduled for A maintenance at 8:00 was told it would take one to one and one half hours. Arrived at 7:50 did not see service manager until 8: 25 was again told it would be 1 to 11/2 hours. Car was would take one to one and one half hours. Arrived at 7:50 did not see service manager until 8: 25 was again told it would be 1 to 11/2 hours. Car was completed at 11:00 More
Service was great as usual. Everyone at Rallye Mercedes is really nice and professional. Rob my service advisor was very helpful.. is really nice and professional. Rob my service advisor was very helpful.. More
Service is excellent, great communication. I Love having loaner car, it makes service very convenient. loaner car, it makes service very convenient. More
In 2015 I bought my first GL at Rallye. A week later I met my Service Advisor, John Ciccotelli. It's now 2021 and I am on my third GL and in 2020 I leased a car from Rallye for my wife. Wondering why? met my Service Advisor, John Ciccotelli. It's now 2021 and I am on my third GL and in 2020 I leased a car from Rallye for my wife. Wondering why? Very simple, because of the service provided by John. Yes, Mercedes are great cars but they are cars. Mechanical stuff needs upkeep and to me the worst thing is having to worry about it. Thanks to the incredible service provided by John Ciccotelli I have NEVER HAD A WORRY in 6 years. Never had to return because something was not done properly and always satisfied with the very reasonable cost. My next GL will be here in 2023 from Rallye and I rest easy knowing it will be properly cared for with never a worry or cost concern. More
Best service that I can wish for. Jimmy was a pleasure to work with. Will be going back to Ralley for future purchases to work with. Will be going back to Ralley for future purchases More
Upon entering dealership everyone was very pleasant. The place was very appealing and professional looking. Martin was great to work with and felt he was very upfront and also professional. The place was very appealing and professional looking. Martin was great to work with and felt he was very upfront and also professional. More
As always, excellent service by Vincent, Patrick, and other team members. Very professional, courteous and a great job done. other team members. Very professional, courteous and a great job done. More
Dealership is very fast and efficient, they value your time. My Servie Agent - Julia was quick to attend, knowledgable and provied best serive. Thanks time. My Servie Agent - Julia was quick to attend, knowledgable and provied best serive. Thanks More
Everyone is always so friendly and welcoming. Service is handled in a timely fashion always. handled in a timely fashion always. More
Very efficient service center. The representatives were extremely informative . All of my questions were answered . extremely informative . All of my questions were answered . More