Rallye BMW - Service Center

This place has become a walking Jianghu. They found a small nail in the tire and recommended replacing it with a new one. However, at a local dealer, I discovered it was just a nail on the t They found a small nail in the tire and recommended replacing it with a new one. However, at a local dealer, I discovered it was just a nail on the tire's surface, with no puncture or need for repair. It was a slight disappointment after many years of service there. More

The worst BMW dealer in the tri state area. Had my $150,000 i7 repaired for $10,000 of damage. Car took over a month to repair. When complete they stated at checkout that payment would on Had my $150,000 i7 repaired for $10,000 of damage. Car took over a month to repair. When complete they stated at checkout that payment would only be via a bank check. This, despite a giant sign saying they accept American Express cards in their lobby. When I pointed that out they said "only up to $2,500"--despite it not saying that anywhere and despite them taking a $15,000 deposit for the same car on my American Express. I offered up a number of solutions--none of which they would accept. Finally, I had to spend 90 mins sending a wire to their back office and for their finance people to "find it" to get my car. Oh, and the car wasn't washed nor was it charged. A Ford would be a better car. A bunch of crooks. AVOID AT ALL COST. More

Professional, knowledgeable, fast and efficient service. Friendly staff, easy transaction with no wasted time. No hassle service Friendly staff, easy transaction with no wasted time. No hassle service More

Was not happy with service I received here. Will be looking for a different dealership. After a fluid flush they returned my car with a check light engine on and then charged me to fix a proble Will be looking for a different dealership. After a fluid flush they returned my car with a check light engine on and then charged me to fix a problem they had caused. More

It is run the way a dealership should be run. Everyone is very attentive to your needs. Everyone is very attentive to your needs. More

Outstanding service! Staff keeps you informed every step of the way and is willing to assist you with whatever you may need. That is why I have bee a repeat customer of t Staff keeps you informed every step of the way and is willing to assist you with whatever you may need. That is why I have bee a repeat customer of this dealership. More

Good service performed when promised. Service rep was very helpful and accommodated my requests. Thanks Service rep was very helpful and accommodated my requests. Thanks More

Anthony was great! He helped us through the process and delivered a happy customer and car. He helped us through the process and delivered a happy customer and car. More

The staff is friendly and polite. The facility is clean and welcoming. Carol is willing to listen to our concerns. The facility is clean and welcoming. Carol is willing to listen to our concerns. More

Great service. Everyone was very kind. I had a great experience from beginning to end. Everyone was very kind. I had a great experience from beginning to end. More