5,281 Reviews of Rallye BMW - Service Center
Not worth getting a car here because the service department is the worst. Don’t support Rallye. department is the worst. Don’t support Rallye. More
My vehicle needed to be at the service station for several weeks while the replacement part was shipped. Dennis was very helpful in arranging transportation to and from my home and making arrangements several weeks while the replacement part was shipped. Dennis was very helpful in arranging transportation to and from my home and making arrangements for a rental. More
They have great service and are always helpful. The staff is also friendly and knowledgeable. The staff is also friendly and knowledgeable. More
This Dealership is way too busy. That is the problem. The people are very nice That is the problem. The people are very nice More
My car is brand new and I had an indicator light up that there was a problem with the drivetrain. Jason got me in the following day and had the car looked at within 24 hours. He understood that there was there was a problem with the drivetrain. Jason got me in the following day and had the car looked at within 24 hours. He understood that there was a storm coming and I needed my car back A.S.A.P. He made sure it happened. More
The service adviser is not the problem, the staff and the dealership it self is unprofessional. I have picked up my vehicle multiple times and my vehicle was left in disrepair, with items broken and now left dealership it self is unprofessional. I have picked up my vehicle multiple times and my vehicle was left in disrepair, with items broken and now left for me to take else where. More
Service department is terrific eccept for the service manager. He is unresponsive and never returns your phone calls after numerous attempts. manager. He is unresponsive and never returns your phone calls after numerous attempts. More
Frank is awesome! He kept me informed throughout the entire service and made sure I got a quick turnaround on my car. Really appreciated his professionalism and commun He kept me informed throughout the entire service and made sure I got a quick turnaround on my car. Really appreciated his professionalism and communication. Overall, excellent customer service. Keep up the great work—thank you! More
Terrific manners and good on time service …all in all a pleasant experience . And others in the dealership very helpful pleasant experience . And others in the dealership very helpful More
He is a very nice gentleman & very knowledgeable person what he is doing. I always asked for him to make my service appointment. He checked with me every time after finish service. He is the perfect ex what he is doing. I always asked for him to make my service appointment. He checked with me every time after finish service. He is the perfect example for a good customer service team. More