Rallye BMW - Service Center

A+ Service I went in for regular service and to fix a small issue with the rear view camera. Very fast service, dropped the car at 5:30pm got a call the next day I went in for regular service and to fix a small issue with the rear view camera. Very fast service, dropped the car at 5:30pm got a call the next day at 9am to pick it up. Excellent customer service. More

Expertise and Customer Excellence Everything worked perfectly from the moment I pulled up with my car to the moment the loan vehicle was ready for me. Frank Trotta was a pleasure to wo Everything worked perfectly from the moment I pulled up with my car to the moment the loan vehicle was ready for me. Frank Trotta was a pleasure to work with. I felt at ease and in great hands. More

Service visit I brought my car in due to a punctured tire on a Saturday. Brandon informed me that they did not have the replacement tire in stock and that my car w I brought my car in due to a punctured tire on a Saturday. Brandon informed me that they did not have the replacement tire in stock and that my car would be ready on Monday. I was provided with a loaner car. Within two hours Brandon called to inform me that they got the tire and my car was ready to be picked up. Excellent service. More

Courtesy and Service Every employee greets you with a smile and asks if they can help. I have always been impressed by the efficient and respectful manner with which all Every employee greets you with a smile and asks if they can help. I have always been impressed by the efficient and respectful manner with which all clients are treated. Truly a first class operation that I would recommend to anyone. More

Air condition system check I brought my 6 month old truck into service because the air conditioning system did not feel like it was operating at full capacity. I have an x3 and I brought my 6 month old truck into service because the air conditioning system did not feel like it was operating at full capacity. I have an x3 and my husband has an x5 and there is a major difference between our two cars. My x3 does not seem to cool the car as powerful or efficiently as our x5. The side vents barely push out air and the center vents push out cool air better, but still not as cool as I believe they should be. A full test was done on the car and I was told that it is operating at full air power and no adjustments were needed. However, I still feel like there is a major difference between our 2 BMW trucks. Chris Blanco is a pleasure to work with, despite the outcome. More

Excellent experience Everything went extremely well. Work performed on time as promised. Very nice facility and friendly people. No complaints at all. Would recommend dea Everything went extremely well. Work performed on time as promised. Very nice facility and friendly people. No complaints at all. Would recommend dealership to others More

BMW X5 Sheneta Dailey always nice and provide patient service for me. But the dealer do not finish the job list in one time. I have to access the deal again Sheneta Dailey always nice and provide patient service for me. But the dealer do not finish the job list in one time. I have to access the deal again for untreated issue. More

Oil change service and inspection I had made an appointment for an oil change and inspection. I was greeted as always with smiles and friendly faces. While I waited in the lounge, the I had made an appointment for an oil change and inspection. I was greeted as always with smiles and friendly faces. While I waited in the lounge, the service rep ( a woman, sorry don't remember her name) advised that some items (brake fluid flush, etc.) needed to be done. Additionally they discovered one of my tires had a bubble on it and needed to be replaced. I appreciate that my car was fully checked out and that other items were brought to my attention. First rate service that I have come to expect at Rallye. I also met with Nick Soldo to pick out my next BMW. More

Great dealer Great people with lots of knowledge about their product. Everytime I bring my car to to this dealer I get a warm welcome.My car was left in good condi Great people with lots of knowledge about their product. Everytime I bring my car to to this dealer I get a warm welcome.My car was left in good condition after work was done. The speed checking out is amazing. More

Service Sandy was friendly and knowledgeable and went out of her way to fix the problem with the handbrake which initially seemed like a major task Sandy was friendly and knowledgeable and went out of her way to fix the problem with the handbrake which initially seemed like a major task More