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Rallye BMW - Service Center

Westbury, NY

4.5
5,258 Reviews

5,258 Reviews of Rallye BMW - Service Center

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March 22, 2018

Great service Helpful, courteous , fast. Reason for visit: purchase new BMW and to service existing BMW What more can on say besides this center is professiona More

by IGEMINI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni, Robert Chae
Apr 09, 2018 -

Rallye BMW responded

Thank you for your five-star review! We appreciate your feedback!

March 22, 2018

Reset computer I would never service elsewhere & no reflection on anyone but FYI the computer was not rest for service so it still shows service needed with oil chan More

by MARGIEGOLD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Apr 09, 2018 -

Rallye BMW responded

Thank you for the five-star rating! We apologize for the inconvenience and would be happy to have your service reminder reset. Feel free to stop by anytime at your convenience or schedule an appointment with our Service Department at 516-393-7777. We appreciate your loyalty!

March 22, 2018

5 star experience!! I have been going to Rallye BMW for a few years and They always do a great job repairing the vehicle, Keeping me informed about the repairs needed and More

by Nich1725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Rallye BMW responded

Thank you for your five-star review! We're glad you continuously have a positive experience at our dealership and with Frank Trotta!

March 22, 2018

Went the Extra Mile !! I had a $1000 X3 trunk hatch problem. The car was three weeks out of warranty. No problem!! Frank Trotta and Chris Blanco took care of me !! Thank yo More

by Rbruno1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Rallye BMW responded

Thank you for your review, we're happy to hear that Frank and Chris were able to accommodate you!

March 22, 2018

Annual service and state inspection. Stress free experience. Everything was explained to me i.e., pricing and scheduling. Carol Clark-Muniz went above and beyond to explaining everything. More

by STAN.WALCZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Rallye BMW responded

Thank you for your positive feedback and recommendation, Stan!

March 22, 2018

Excellent service dept. My service advisor, Carol Muniz, was very professional, knowledgeable, and was most concerned with making sure I was satisfied. I could not have asked More

by RICHARD72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Rallye BMW responded

Thank you for your positive review of our dealership and Carol Muniz! We appreciate your feedback!

March 22, 2018

Exceptional Service My Service visit on 3/19/18 is what I've come to expect each time I visit the RALLYE' S BMW Service Center.in Westbury. The Service from check in thru More

by CLINT11590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hine
Apr 09, 2018 -

Rallye BMW responded

Thank you so much for your positive feedback, we're happy to always provide you an exceptional experience!

March 22, 2018

Rallye Bmw Service This place used to be a good dealer for service. However, management has changed as has the quality of service. Do not reccomend this place as every i More

by SAHILMILLWALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Apr 11, 2018 -

Rallye BMW responded

Good evening, I am sorry to hear about the concerns you've had with our Service Department recently. Without question, the quality of our work and your complete satisfaction are among our top priorities. We do understand that there is always room for improvement, so it would be helpful for us to speak with you to better understand issues you've experienced. Please reach out to me directly at 516-833-4863 if I can be of any assistance. Matthew Carlson, Service & Parts Director

March 22, 2018

Great customer service The entire staff from sales to service are fantastic. Would highly recommended Rallye BMW to anyone looking for a BMW. The service department is top More

by VICTORLSCOTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Rallye BMW responded

Thank you so much for your five-star review, Victor! We appreciate your feedback and recommendation.

March 22, 2018

The best service ever!!! This is the third vehicle I have purchased from Rallye. I adore my salesman, Mitch. Always on top of heat I needed in my car.. The another reason is t More

by SLEVINE228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dennis , Mitch Messling
Apr 09, 2018 -

Rallye BMW responded

Thank you for your five-star review of our dealership and staff! We appreciate your positive feedback!

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