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5,257 Reviews of Rallye BMW - Service Center
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March 29, 2018
Everything went well. Carol is exceptional!!!! Everything I asked for was taken care of in a timely manner. Carol took the time to explain what needed work and why. She also took the time to expla Everything I asked for was taken care of in a timely manner. Carol took the time to explain what needed work and why. She also took the time to explain what actually was done and why. She kept me in the loop. More
by DRBAKER@OPTONLINE.NET
Verified CustomerEmployees Worked With
March 29, 2018
Car serviced in time promised All were courteous and most helpful. Rallye BMW employees are always eager to help and willing to answer all of your questions! A pleasure to work wit All were courteous and most helpful. Rallye BMW employees are always eager to help and willing to answer all of your questions! A pleasure to work with! More
by LORIEDALTON10
Employees Worked With
March 29, 2018
Best BMW Service Center, Sheneta is awesome! Have been coming to this service center for years, after a horrible experience at the Bayside service center. Rallye has a bigger, better, more effici Have been coming to this service center for years, after a horrible experience at the Bayside service center. Rallye has a bigger, better, more efficient facility; and the customer service is by far much better. More
by AGOSTOCARLOS3
Employees Worked With
Sheneta Dailey
March 29, 2018
The best BMW service center in NYC, They delivered the best service for my 550M. Told me exactly what I needed what could wait and the exact costs for everything. I will never use any ot They delivered the best service for my 550M. Told me exactly what I needed what could wait and the exact costs for everything. I will never use any other service center. Rallye Rocks!! More
by HIGHL
Employees Worked With
March 29, 2018
Quick, precise, accommodating Amazing service. Friendly staff. Very accommodating. Received a loaner car and my car was ready for pick up in just a few hours. Very professional and Amazing service. Friendly staff. Very accommodating. Received a loaner car and my car was ready for pick up in just a few hours. Very professional and clean More
by SABRA14
Employees Worked With
Don’t remember the names
March 29, 2018
very thorough service my car was just about to hit the end of the warranty. Adam did a complete service on the car and kept me updated on its progress. My experience at R my car was just about to hit the end of the warranty. Adam did a complete service on the car and kept me updated on its progress. My experience at Rallye has always been excellent. More
by AENGLISIS
Employees Worked With
Adam Romano
March 28, 2018
I would say lack of communication between service and client I’m coming to this service because it’s less crowded and convenient. I lease a Bmw 740 2017 and came to this service for a parking sensor malfunction, I’m coming to this service because it’s less crowded and convenient. I lease a Bmw 740 2017 and came to this service for a parking sensor malfunction, the parking sensors worked on and off. I live the car at the service around 9:30 am on Friday and picked the car Monday around 5.00 pm. I give them at least 10 calls to tell me the status of my car with no response back either the service advisor left either they don’t know and someone will call me back. Monday I give a call back and around 12 pm the service advisor called me back to tell me that one of the sensor it’s hit and I have to pay for this, I asked how much and he told me around 300$. I told him ok do it but I want to see the sensor, when I got there the bill was 642.22$ and no sensor which I asked the service Manager to bring me back. The sensor had a small tinny chip from debris the front bumper has no hit and the way he told me it’s the sensor was damaged on the back (of corse he never saw a sensor out from the car because the way he drawe it was something else). The second time I did the wheel alignment and they left my steering wheel not straight. So 2 visits two big problems. The sensors they don’t damage easy they have a protection but it’s their word against your word. It’s very hard to find good quality people. Just be aware and try to inspect the problem before you go there because they will tell you it’s your fault and the warranty will not cover. More
by PENNYLANENYC
March 28, 2018
Great service! Great location Bmw not to far from everything in Long Island, amazing service! Did my inspection here too greatest of service and thank you Dennis yo Great location Bmw not to far from everything in Long Island, amazing service! Did my inspection here too greatest of service and thank you Dennis you’re the absolute best! More
by GREGKATAYEV92
Employees Worked With
Dennis Deljanin
March 28, 2018
Customer rep-David O’Neil David makes visiting the service team an amazing experience. Extremely knowledgeable, hardworking, understanding and a great person to trust with prov David makes visiting the service team an amazing experience. Extremely knowledgeable, hardworking, understanding and a great person to trust with providing the best advice for your car. More
by Kbmw
Employees Worked With
David O’Neill
March 28, 2018
Wonderful Always helpful and willing to listen to my concerns. I enjoy dealing with everyone in the service dept. They make me feel confident with my service c Always helpful and willing to listen to my concerns. I enjoy dealing with everyone in the service dept. They make me feel confident with my service choices. More
by JSOLDO
Employees Worked With
