Rallye BMW - Service Center

Bret was very helpful with my concern. Best experience ever at RALLYE BMW. I will recommend this dealer with out hesitation. Best experience ever at RALLYE BMW. I will recommend this dealer with out hesitation. More

The Rallye BMW is awesome the customer service is amazing and they are always very helpful and they are always very helpful More

Excellent service Very courteous Great at detail Would recommend to friends Bert Vargas is great recommend to friends Bert Vargas is great More

The dealership is above average, in Sevice and staff attentiveness The service department seemed well organized and staffed. No problems . Needed touch up paint. Not in stock. Waiting to hear from attentiveness The service department seemed well organized and staffed. No problems . Needed touch up paint. Not in stock. Waiting to hear from them. More

Absolutely horrible! The worse experience I have ever had with a Dealership and Service advisor. Had a simple water pump to replace and they denied fixing it because they The worse experience I have ever had with a Dealership and Service advisor. Had a simple water pump to replace and they denied fixing it because they accused me of bringing the car to another shop. Meanwhile, there’s no reason for me to bring the car to another shop because it was warrantied and I was just there at Rallye 2 weeks prior to replace a tire. Long story short, they wanted $60,010 to fix the car and replace the engine. The car stayed at Rallye for 17 weeks and batteries died and I had to tow the car to a local mechanic to get it fixed before I returned the lease. I got the car fixed for $2k and replaced batteries for another $2k and returned it to the Dealership. My goal was to purchase the car because I loved the car but now I had to pay $3k for the extra mileage instead of just buying it. BMW financial was informed and communicated with this entire time and they only offered $1500 to my next purchase or lease of another BMW. Still scratching my head why this has happened, all I can say is that this could’ve been handle more professionally but now everyone will hear my unfortunate experience. Mel More

Excellent customer service and they strive to make you happy, high attention to detail and appreciative of their clients. happy, high attention to detail and appreciative of their clients. More

Very knowledgeable of work order kept Me updated with work progress etc inform me payments for parts that's needed work progress etc inform me payments for parts that's needed More

Appointment was made very quickly and efficiently . Brandon was very helpful and arranged a loaner car for the duration of vehicle service Brandon was very helpful and arranged a loaner car for the duration of vehicle service More

Very professional and everyone is there to assist you. They let us know the cost of services and what I wanted to proceed with. Very happy with this car dealership service. They let us know the cost of services and what I wanted to proceed with. Very happy with this car dealership service. More

Excellent sales personal (Nico) , excellent service department. Would highly recommend dealership to family and friends department. Would highly recommend dealership to family and friends More