Rallye BMW - Service Center

I have been using Rallye service for almost 25 years. Chris Blanco and Adam Romano have always created a first class service experience. Chris Blanco and Adam Romano have always created a first class service experience. More

Left two messages for a sales person to call me to do a trade it and still haven’t heard back trade it and still haven’t heard back More

Very welcoming and friendly dealer. Came in for a break in service. Everything was great. Came in for a break in service. Everything was great. More

The techicican nees to pay attention and go through all refilling of oil, engine oil, washer fluid etc. This is my 4th time in less than 2 months and still have same issue. The manageent needs to pay atten refilling of oil, engine oil, washer fluid etc. This is my 4th time in less than 2 months and still have same issue. The manageent needs to pay attention to details More

I have been a customer of this dealership for 10 years. They have just lost my business. Brought my car in for a routine oil change first thing today and they never completed the service! Advisor can't ev They have just lost my business. Brought my car in for a routine oil change first thing today and they never completed the service! Advisor can't even tell me if I will have my car tomorrow - on Christmas! Cosmo is completely unprofessional and rude. This seems to be standard procedure for Rallye - my last appointment was just for NYS inspection took 7 hours. Totally done being left stranded and guessing by this incompetence! More

Professional, complete, kept me up to date,on time and a pleasure to deal with . pleasure to deal with . More

Gave me a hard time about performing a mandated recall, then attributed the work done to the wrong vehicle, all the while providing the worst customer service possible. If I wasn’t there watching every sin then attributed the work done to the wrong vehicle, all the while providing the worst customer service possible. If I wasn’t there watching every single thing and checking every single move they made they would’ve screwed up everything. Service manager Christopher Blanco will answer this review by saying if I have any issues to give him a call, but I have repeatedly tried reaching out to him both by phone and in the dealership regarding many service issues I’ve had at this dealership and he continues to be “unavailable” when needed. Bought three cars here but severed ties. My advice, if you want a BMW, buy one somewhere else. More

The service manager was very helpful in getting issues resolved quickly and satisfactorily. Would recommend resolved quickly and satisfactorily. Would recommend More

This dealership was very helpful in assisting with servicing my car. My service provider was prompt, professional and efficient. It took 10 minutes to bring in my car tell my service provider what I servicing my car. My service provider was prompt, professional and efficient. It took 10 minutes to bring in my car tell my service provider what I needed done, receive a loaner and get back on the road to make it in time for work. Quick & efficient. More

It provides reliable service. Effort is made to complete tasks on time. The car's performance was noticeably improved. Effort is made to complete tasks on time. The car's performance was noticeably improved. More