Rallye BMW

Rallye BMW is truly a class act. Before purchasing our BMW, we visited numerous other BMW dealers in the greater NY metroplitan area, and none approached the helpfulness and overall manner of the sales an BMW, we visited numerous other BMW dealers in the greater NY metroplitan area, and none approached the helpfulness and overall manner of the sales and service staff. There is no question that we will choose Rallye BMW for all our future servicing and sales needs. More

My tire light went on and I did not have an appointment but drove into the service area and was treated with kindness and respect. I had to pick up my grandson from school and they expedited my service. M but drove into the service area and was treated with kindness and respect. I had to pick up my grandson from school and they expedited my service. My tire had a nail and needed to be replaced. They also did the annual service that saved me another trip. I would recommend this dealership the entire staff has been honest and friendly. Excellent satisfaction thank you and keep up the good work Florence Redmond More

Do yourself a Favor and buy your Next BMW somewhere else! We went in to purchase a 2010 BMW M3 Convertible. The salesperson Ann Gang was horrible! Besides the fact that we made an appointment 4 days in a We went in to purchase a 2010 BMW M3 Convertible. The salesperson Ann Gang was horrible! Besides the fact that we made an appointment 4 days in advance before arriving at the dealership, when we arrived at the dealership, there was no record of us having an appointment and Ann was with another customer!! Nobody offered to show us around... Nothing! finally we sat down with Ann and she took my drivers license for the test drive. She didnt say 1 word during the test drive except turn right here and take this left down there! Worst MORON of a salesperson!!!! When we got back to the dealership I wanted to discuss numbers with her. Besides the fact that the numbers she quoted me were significantly higher than other local dealerships, when I asked if there were any promotions or discounts available she simply said "we don't discount at Rallye BMW". Do yourself a favor and buy your BMW somewhere else. Theyre disgusting pigs at this dealership. CHECK out their "F" Rating on Better Business Bureau. Obviously they seriously don't care about customer service here. More

My initial experience w/Henry was very good but, once he had me sign the contract, he was difficult to contact & didn't return my calls/emails. Once I had a final date to pick up the car, he was unavailabl had me sign the contract, he was difficult to contact & didn't return my calls/emails. Once I had a final date to pick up the car, he was unavailable & left details to another terrible slsman. More

They give you the best prices for leaseing, this is my 5th BMW from Rallye Motors and probably my last. I currently have two BMW's. They are fine for normal maintanence, both absolultly horrible when it c 5th BMW from Rallye Motors and probably my last. I currently have two BMW's. They are fine for normal maintanence, both absolultly horrible when it comes to repairing a broken item under warranty. I have brought my car in 6 times for the same acceleration problem and they refuse to drive the car further than around the block. The car has to be hot for the problem to occur and they refuse to attempt to duplicate the problem. Also I brought my other BMW, a 535xi, in because the radio didn't work, thay kept the car for two days, and gave it back with the radio still not working. I had to bring it in again and it took them 3 days before they finally fixed it. It seems that nothing ever gets repaired the first time you bring it in. More

I love to go Rallye BMW you can go without an appointment it is so convenient every time I go for service I always ask for Dennis he is always so helpful with everything. If you go to Rallye BMW for service it is so convenient every time I go for service I always ask for Dennis he is always so helpful with everything. If you go to Rallye BMW for service I recommend Dennis he is very helpful. I will always buy from Rallye and Service at Rallye More

I have just picked up my 5th BMW and have just ordered my 6th BMW from Rallye. The only reason I would recommend Rallye is my loyalty to George Javier who I have dealt with for years. As far as my last few 6th BMW from Rallye. The only reason I would recommend Rallye is my loyalty to George Javier who I have dealt with for years. As far as my last few visits for service goes the experience was less then what I had come to expect from Rallye in the past. Now I am not writing this to bash anyone as I am leaving the names out but I have had my 2008 X5 in the service department 3 to 4 times over the past 8 months or so for the basic same reason, noise in the front end. The first trip they changed a wheel bearing. This naturally did not fix the issue. Second trip they changed the wheel bearing on the other side of the car. Still did not fix the issue. Now this past visit the service rep comes out and says that I need tires and an alignment. The rep (Who I know is the highest grossing for the service department) was nice enough but who is he to determine what is wrong with the car? I also requested to have the rear wiper blade changed at the time and was given a bit of a hard time. I ended up getting my car back with the wiper blades replaced and told that they removed debris from the front end which was causing the noise. Naturally to my disappointment the problem still exists and leaves me totally frustrated. I feel as if the problem was addressed properly from the beginning I would not be in need for front tires or an alignment. This X5 has 24,600 miles on it there should be no reason for either. It also leaves me to believe that there are certain reps in the service department that are either trying to bang you over the head with charges or they have their hand out looking for something as if they are doing you a favor. I am just extremely disappointed and will more then likely forward this directly to BMW as I feel they should know about my experinces and how this was never made right and is just trying to be covered up with notes after the fact. More

Rallye BMW is the best, and I would never consider going anywhere else. Ryan went out of his way to help me find the right car. He is quick at responding to emails, knows what he is talking about when it co anywhere else. Ryan went out of his way to help me find the right car. He is quick at responding to emails, knows what he is talking about when it comes down to options on a car, and no hesitation in out beating BMW of Oyster Bays price. The sale was easy and quick. Rallye BMW treats their customers with respect and dignity. They are unbeatable. More

George Kanes is the person that we have bought all of our BMW"s from. He is honest and thorough. He also is available to answer any of the questions that we have during the purchase and well after the purc BMW"s from. He is honest and thorough. He also is available to answer any of the questions that we have during the purchase and well after the purchase. He is as excited as we are with our new cars. We also deal with David O'Neill in the service department. He does a fine job as well. More

Will still recommend the dealership but wasn't too happy. Being friendly and asking question is good , but when you are taking info to go against me then that's no good. Just cause i declined a loaner and Being friendly and asking question is good , but when you are taking info to go against me then that's no good. Just cause i declined a loaner and told him i had 2 other vehicle doesn't mean i didn't want my car back in 1 day for a simple annual service, A state inspection and a regulator for my windows. took them 40 hours to get my car back ..(the Next day @ closing):( .. to make matter worst still had to drive back 45 mile just to have services indicator Reset cause they forgot to do it as my Car was still saying Service overdue. That Show you that there is a lack of attention to detail. Only reason that will go back, i had good service there before and i guess things happen and always willing to give a second chance .. but this time around hmphhhhhhhhh let's say i wasn't too happy . Oh yeah almost forgot, got my Car back , because i kept calling to no avail as my call were going to the voice mail. So 5th time i had to ask the operator to get him ,that's when i got a message to tell me that it will be ready soon (the next day now around 6) and didn't call me till 6:30pm and that's 30 min before closing ...thank god i had already left to the dealership to give him a piece of my mind. More