Rallye BMW

2016 X3 Received very courteous assistance as soon as we arrived. Within minutes were given loaner and were on our way. Upon return waited only very short Received very courteous assistance as soon as we arrived. Within minutes were given loaner and were on our way. Upon return waited only very short time and car was ready, in immaculate condition, questions answered, and we were headed back home. More

Patience, Knowledgable, Helpful & an absolute pleasure Bob is one of the best salespeople I have ever had the pleasure of interacting with. I had been to so many dealerships but didn't end up making the pu Bob is one of the best salespeople I have ever had the pleasure of interacting with. I had been to so many dealerships but didn't end up making the purchase because I did not like my interaction with the salespeople till I met Bob. Bob was extremely helpful and worked with me to find the perfect car for my budget and my life stage. He was great at following up and was very transparent in terms of pricing and cost. He was terrific with following up and provided a superb level of customer service. After meeting Bob, I would not even think about working with another car salesperson because he is a true diamond and BMW is extremely lucky to have him as part of their team. More

great knowledge of high performance BMWs Adam Romano is THE guy to go to if you drive an BMW M performance car. I have very specific requirements about how the car is handled (no wash, no te Adam Romano is THE guy to go to if you drive an BMW M performance car. I have very specific requirements about how the car is handled (no wash, no test drive, and dont look at the car for more than 3 seconds consecutively). As an enthusiast, I could never see myself taking my car to anyone BUT Adam Romano. Besides basic service and oil changes, I have had several M Performance Parts (exhaust, etc.) installed. I shopped around the price and Adam beat every other dealer by a fair margin, and the work was completed on time without any issue. More

Excellent!!!! The entire service team at Rallye BMW in Westbury is Top Notch. Always a pleasure to deal with and very attentive to all your needs. They always get The entire service team at Rallye BMW in Westbury is Top Notch. Always a pleasure to deal with and very attentive to all your needs. They always get the job done and go above and beyond. I would highly recommend using this dealership for all your service needs. Chris Blanco has always been a pleasure to deal with and makes sure that you were taken care of completely and are completely satisfied with all they have done for you. As to sales they are also top notch!! No pressure and very helpful with your decision of vehicle to purchase. Nick Soldo is great to deal with and very knowledgeable. More

Great service advisor My service advisor Jonathon Szypot, was great. He communicated with me throughout the day to keep me in the loop, and my car was ready when promised My service advisor Jonathon Szypot, was great. He communicated with me throughout the day to keep me in the loop, and my car was ready when promised . More

Great communicator I recently brought in my 2016 X1 cuz the car told me that the brake pads needed to be replaced. My service advisor Jonathan Szypot also informed me t I recently brought in my 2016 X1 cuz the car told me that the brake pads needed to be replaced. My service advisor Jonathan Szypot also informed me that my wheel alignment needed to be done as well as a fuel injection flush. He didn't put any pressure on me to get either and was very quick to answer my questions about the alignment. He was also good about texting me with the status of my car. More

Best dealer service department in the country! I have had various BMW's serviced for the past 30 years with dealers all over the country and Rallye BMW's service department is hands down the best i I have had various BMW's serviced for the past 30 years with dealers all over the country and Rallye BMW's service department is hands down the best in the business. They consistently provide excellent service, accurate estimates, quick turnaround, terrific loaner cars and do everything they can to make sure the customer is completely satisfied. While all their service advisors are outstanding, one in particular shines out as the very best, Adam Romano. He makes certain to keep in touch during the repair visit, always looks out for the customer's needs and double checks that the BMW technicians have done an excellent and thorough job on the car. He is also friendly, kind, and a class act all the way. A+ to Rallye BMW and A+++ to Adam Romano. Keep up the great work! More

Poor Diagnostic Skill and No Customer Service After my last experience here my question to anyone considering servicing (or buying) their car at Rallye would be: Why? I have bought my BMWs exc After my last experience here my question to anyone considering servicing (or buying) their car at Rallye would be: Why? I have bought my BMWs exclusively from Rallye for fifteen (15) years and recently my car, subsequent to an accident, was brought into their service facility to have a fault diagnosed. Not only did they have to keep the car almost two weeks (granted, with a Holiday weekend in the middle) to figure out what was wrong but they refused to give me a loaner (so I ended up paying over $1000 out of pocket to Enterprise Rent-A-Car). I was told that because the Auto Body shop brought the car in there was nothing they could do for me. I pointed out that I was in the exact same situation a few years ago when my car was brought to Bayside BMW to diagnose a similar fault. Bayside figured it out in a few days and fell all over themselves to give me a loaner despite the fact I hadn't bought a single car from them! Perhaps Bayside, despite being (supposedly) a smaller dealers, has the resources Rallye lacks? These are the facts, I have no loyalty to any dealer except one that treats me appropriately. If you want a BMW I don't know why you'd take the chance of being treated like this. More

Impeccable service This was the best part of my day. From the welcoming, to the speed and attention of the service department, to the ease of getting a ready loaner car This was the best part of my day. From the welcoming, to the speed and attention of the service department, to the ease of getting a ready loaner car and everyone being so kind, courteous, informative, and quick! Jonathan was amazing, and handled all my concerns, and was extremely communicative. I will definitely start leasing from here, and will recommend to everyone. More

Fast & Efficient Service I brought my vehicle in to be serviced and was seen immediately. I went over everything that was wrong with my vehicle with Jonathan and then he asked I brought my vehicle in to be serviced and was seen immediately. I went over everything that was wrong with my vehicle with Jonathan and then he asked me if I would like to be texted with updates on my vehicles status. I, of course, replied "Yes" and I thought this was a terrific way to commute since I would be at work waiting for my vehicle to be finished. He recommended services that should be performed on the vehicle. I went to pick my vehicle up and the process was smooth - my car came right out all washed inside and out. Thanks to Jonathan, I have a superb experience at Rallye BMW. More