Rallye BMW

Lied about deal and changed price after credit app Spoke over the phone about a deal on the i8 had an agreement on the buy rate on loan from bmw fs and the selling price. So we filled out credit app an Spoke over the phone about a deal on the i8 had an agreement on the buy rate on loan from bmw fs and the selling price. So we filled out credit app and got approved. Once we went to dealership the salesman Dorian tried to mark up the loan 1% and then tried to force the tire wheel warranty or else we wont get the previous rate. More

Xcellent Great service courteous and very accommodating the got me a car right away Didn’t have me wait too long Did a thorough job on repairing seat glitc Great service courteous and very accommodating the got me a car right away Didn’t have me wait too long Did a thorough job on repairing seat glitch and software issue More

Excellent service Bret always goes out of his way to accommodate me even if i don’t have an appointment. I would only use him when i need service Bret always goes out of his way to accommodate me even if i don’t have an appointment. I would only use him when i need service More

Efficient and easy! David O’Neill was professional and great! He made sure to give me updates on the services they provided. I am very satisfied with the level of servi David O’Neill was professional and great! He made sure to give me updates on the services they provided. I am very satisfied with the level of services Rallye provided. I will always use Rallye BMW. More

No response I had the worst experience at Rallye BMW. No response at my inquiries after car sales. I didn’t receive a response for my text msgs and my called af I had the worst experience at Rallye BMW. No response at my inquiries after car sales. I didn’t receive a response for my text msgs and my called after car sales done. I received the bad customer service and experience rudeness from a salesman. And, different information from salesman. I put down deposit to a hold a new vehicle and wrote down exact mileage number for a record, but when i picked up my car, mileage was over used 30 miles. Lastly, i picked up my new car on Sep 1st and he promised me for return my previous mercedes to Mercedes dealer on September 5th, 2018 Wednesday because he is off Tuesday. And, i visited BMW on Saturday september 8th again. I asked him that did he return my car and he said yes. and, i asked him again did you drove it by himself and he said yes! But, i found out that BMW returned my previous car on September 19th. So, i would like to ask sales for regarding this, i contacted to office several times and left text msgs and voice mailes, totally ignored by him until now. The worst experience i have ever had! More

Overall I have had good experiences with rallye BMW , just waiting on follow up about my wheels (corrosion) it’s been about three months with no feed back on I have had good experiences with rallye BMW , just waiting on follow up about my wheels (corrosion) it’s been about three months with no feed back on status of warranty More

Rallye Experience was in the market for a BMW and went to a few dealers in the area to start my search. The first dealer I went to in Bayside, the sales people seemed was in the market for a BMW and went to a few dealers in the area to start my search. The first dealer I went to in Bayside, the sales people seemed like they couldn't be bothered. Needless to say I wasted two hours of my time that I will never get back. They were very unprofessional. Second dealer I went to, was much further out from where I currently live. They certainly where no "Competition" as the name states. Staff was friendlier but they made me feel like I had to take the first car they offered. Not willing to show me other options because I gave them a budget I had in mind and had the audacity to say "well that's what you can afford". First of all to say that to a customer is ridiculous and very unprofessional. Yes I have a budget in mind, but that does not mean that if I see something I like, that I wont raise my budget to get it. They lost me as a customer. A few days later I called Rallye BMW and ask them what time they were open til and they told me 9PM. Asked if I can come in at 7PM and they said no problem. Met with Darren Thomsen and he was the most professional salesperson I have ever met. He was not pushy, demanding, and listened to exactly what I was looking for, He was prepared for my arrival as I had a car to trade, Did not waste any time going right to work on finding my car and appraising my trade in. I ended up buying the car from him and it was ready for my pickup a few days later. I cannot say enough about how well this transaction went and the way he treated us. He has since then made himself available via text, email etc.. even on his days off he will reply back to me with any questions I have about the car. If you are in the market for a BMW, I strongly suggest that you go to Rallye BMW and ask for Darren Thomsen. Hands down he is by far the best salesperson I have ever encountered and overall great person. More

first class service Very helpful. they go out of the way to make your visit as pleasant as possible and then they wash your car. There customer waiting area is very ni Very helpful. they go out of the way to make your visit as pleasant as possible and then they wash your car. There customer waiting area is very nice More

Great Customer Service I was greeted by the service representative with a warm smile they explained everything . While they serviced my car I was provided with updates. Serv I was greeted by the service representative with a warm smile they explained everything . While they serviced my car I was provided with updates. Service was completed in a timely fashion and I was able to continue my day Without any delays. More

Went in for Oil Change went in for an Oil Service, they washed the car, checked other systems, out the door in 1 hour. Great service dept. Lawny very accommodating went in for an Oil Service, they washed the car, checked other systems, out the door in 1 hour. Great service dept. Lawny very accommodating More