Rallye BMW

Excellent service No matter what the concern or issue Frank Trotta and the staff at Rallye BMW takes care of me and my family. Thank you for all your help No matter what the concern or issue Frank Trotta and the staff at Rallye BMW takes care of me and my family. Thank you for all your help More

Great Service The team at Rallye BMW's Service Department provides great service and value. I service all of my vehicles at Rallye BMW, because they provide the bes The team at Rallye BMW's Service Department provides great service and value. I service all of my vehicles at Rallye BMW, because they provide the best service, value, quality of work & for the peace of mind knowing that the work will be guaranteed. More

Excellent Experience Received great service from start to end by entire staff - very professional. Problem with my car was well diagnosed and solved. Great communication Received great service from start to end by entire staff - very professional. Problem with my car was well diagnosed and solved. Great communication from Rafael. Overall extremely satisfied. More

Not great luck with them so far Car wash took off a piece of the car which kept me there for even longer after a ridiculously long visit to start with. Second visit they did not do Car wash took off a piece of the car which kept me there for even longer after a ridiculously long visit to start with. Second visit they did not do the things they said they did. Within 24 hours my warning lights came on for wiper fluid and tire pressure on all tires. I was told to bring the car in at 630AM which I did only to find out the tech does not arrive until after 7. More

Best in the business Very knowledgeable. Always professional and courteous. Repairs done on time and right the first time. Car always returned clean and washed. Drop-off a Very knowledgeable. Always professional and courteous. Repairs done on time and right the first time. Car always returned clean and washed. Drop-off and pick-up quick and hassle free. More

The gentlemen at the serv ctr was exactly that, Gentlemen! The team made my appointment smooth and easy... Especially on 12/31, they made the visit an in and out without a hassle. My personal/work phone stop w The team made my appointment smooth and easy... Especially on 12/31, they made the visit an in and out without a hassle. My personal/work phone stop working on New Years eve. Mr Oneill looked up a Verizon center had one of the drivers drop me off to fix my phone and picked me back up to my waiting car. I can not, will not go to any other dealership/service center. More

Service visit for my vehicle Great experience as usual always a pleasure to work with. I would highly recommend my advisor. My advisor is always so very helpful and thoughtful Great experience as usual always a pleasure to work with. I would highly recommend my advisor. My advisor is always so very helpful and thoughtful More

the service was not good. The communication was not good. I had the same issue a few months ago and brought my car in. I was advised that it would cost me to have them invest The communication was not good. I had the same issue a few months ago and brought my car in. I was advised that it would cost me to have them investigate why my passenger seat light is on. They told me that I must have spilled something on the seat. I told them that I am the only person that drives the car and that I never spilled anything. So I left. A month later, it was pouring outside and when I got in the car, I saw that there was a leak from the roof via the light about the visor. Now, I am not a car expert, but I can't imagine I am the first person with this issue. So i had to bring the car back again. I was not provided with the same vehicle, and I have young children. It was a HUGE hassle, and their communication with me was not good, at all. I really like the car, but I will think twice before leasing another BMW- and I currently have two BMWs from this company. Also, it takes forever for someone to get on the phone and if whomever was working on your vehicle is not there, nobody can give you any information, and nobody ever calls you back. I work full time and this was a real inconvenience, and frankly, the manager in charge of when I first brought the vehicle in was rude, and we had words. i do not know his name- so I can't tell you. But I am not happy at all with ppl in charge. The men at the actual service center are always very kind. however, they supposedly washed the car, and it was such a below par job- I guess since it was a curtesy, they didn't have to vacum. More

Our experience at Rallye BMW Staff members were very helpful and friendly. We had a very good experience overall with Mr. Henry Lou in acquiring our first BMW which we enjoy drivi Staff members were very helpful and friendly. We had a very good experience overall with Mr. Henry Lou in acquiring our first BMW which we enjoy driving. He was very patient, knowledgeable and professional. More

Check engine light Mr Hines keep me well informed on the progress of my vehicle . Truly professional and courteous service, I highly recommended Rallye BMW. Our X5 is w Mr Hines keep me well informed on the progress of my vehicle . Truly professional and courteous service, I highly recommended Rallye BMW. Our X5 is working perfectly More