Rallye BMW

Not bad Location is great, service is good.. I don't like the fact of little charges returning on a lease, when I spend another 70K for another vehicle with y Location is great, service is good.. I don't like the fact of little charges returning on a lease, when I spend another 70K for another vehicle with you. More

Great Experience We worked with David Huang over a couple of months to lease our X3 and it was a great experience. We thought he was very pleasant, honest and straight We worked with David Huang over a couple of months to lease our X3 and it was a great experience. We thought he was very pleasant, honest and straightforward. He walked us through the options available and we were very happy with the price and process. Sol Pak, the business manager was great as he took us through the paperwork and he offered and explained to us additional options, but never tried to sell anything. When we picked up the car we met with Terrance Palmer, the BMW Genius who walked us through the operations of the car and all it’s features and infotainment center. He was very patient with us and showed us all that it can do. It was clear that everyone was happy at work at Rallye and I will recommend it to anyone looking for a BMW. More

Unprofessional where is experience ever I would never go back to your Service center work was incomplete ,I was to take it to BMW of Manhattan Far far the service . I would never go back to your Service center work was incomplete ,I was to take it to BMW of Manhattan Far far the service . More

My experience with Brandon Tibblals was excellent as always. We are long time customers of Rallye BMW and lease 3 cars from Rallye. I went to Rally for a very badly damaged tire but need the car repaired fast. We are long time customers of Rallye BMW and lease 3 cars from Rallye. I went to Rally for a very badly damaged tire but need the car repaired fast. Had the i3 towed to Rally then called Brandon Tibbals to to explain the situation. Brandon went above and beyond the call of duty with getting the insurance and working with your technicians to get the car to me quickly and efficiently. Extremely great service. Thank you Rallye! More

Great experience! Everyone was very well Initiative I was completely satisfied with how I was greeted by the welcoming staff upon my arrival and guiding me through the process and meeting Adam Romano wa I was completely satisfied with how I was greeted by the welcoming staff upon my arrival and guiding me through the process and meeting Adam Romano was great! Adam was amazing on Assisting me with my vehicle update and made me feel very comfortable look forward to the future at Rallye BMW and doing business with Adam Romano and the rest of the amazing staff! Thank you so much! Dean Lauer Jr More

Great service Had bent rims with tons of road wear. Was totally covered by my tire and rim package, loaner car was a huge help. Definitely would recommend Had bent rims with tons of road wear. Was totally covered by my tire and rim package, loaner car was a huge help. Definitely would recommend More

Great customer service I brought my 535 for a tire repair. I was given a loaner and had the car back by the end of the day. My customer rep. Chy went above and beyond. I had I brought my 535 for a tire repair. I was given a loaner and had the car back by the end of the day. My customer rep. Chy went above and beyond. I had left something in the loaner and Chy did everything he could to make sure it was in a safe place until I was able to pick it up. Nothing but the best at Rally. Thanks again. More

Routine service Service is always top notch from the efficient drop off , arranging for a loaner car and pick up of my awesome clean car, I know that the I am at the Service is always top notch from the efficient drop off , arranging for a loaner car and pick up of my awesome clean car, I know that the I am at the best service dealership. Staff are friendly accommodating and knowledgeable. Have been using Rallye for several years bypassing other dealerships that are closer to my residence. Will always recommend Rallye BMW and Service advisor. Bret Hines. I leave there knowing my vehicle is in perfect running condition. More

Professional service, friendly enviroment Everyone at Rallye was helpful, professional, and timely. Mr Romano was the perfect service advisor. We were given a great loaner vehicle while both Everyone at Rallye was helpful, professional, and timely. Mr Romano was the perfect service advisor. We were given a great loaner vehicle while both of our BMW'S were being serviced. Our cars were ready ahead of the deadline. The whole experience was perfect. More

Came for a flat tire- Got car back 4 days later I arrived early in the morning, I was notified that I needed all new tires and a recall service, which I approved right away. I was given a loaner (t I arrived early in the morning, I was notified that I needed all new tires and a recall service, which I approved right away. I was given a loaner (that was very uncomfortable) which I wound up having to use that day, the whole weekend and on Monday. I was told that the car was not going to be ready after calling several times to reach Carol. Since it was so difficult to reach her, I wound up texting which worked better. If I reached anyone else, I was told no one else can answer my questions. After calling again several times to see what time I could pick up the car, I was told by Carol that there were too many tire jobs and no alignment person available on Saturday, (which should have been known on Friday) so I had to leave the car until Monday evening. While Carol did apologize, it did not make up for the inconvenience of not having my car the whole weekend. A small matter but the key ring I had bought from BMW was missing as well. More