
Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Carol is a always a pleasure to work with. Carol is always a pleasure to work with. She makes the process easy. She's knowledgeable, professional, personable and very efficient.. I thoroughl Carol is always a pleasure to work with. She makes the process easy. She's knowledgeable, professional, personable and very efficient.. I thoroughly enjoy working with her. More
Reliable Consistently professional service dept. Scheduling is easy, having a loaner ready at all times, finishing in a promised time frame, done correctly t Consistently professional service dept. Scheduling is easy, having a loaner ready at all times, finishing in a promised time frame, done correctly the first time, never had a problem they couldn't fix. More
LACK OF CUSTOMER SERVICE Had the misfortune of buying a car at Rallye BMW with Len Brechner. He delivered the wrong car and thought he would get away with it. Had no idea who Had the misfortune of buying a car at Rallye BMW with Len Brechner. He delivered the wrong car and thought he would get away with it. Had no idea who he was dealing with! He was unapologetic and So unprofessional! Today 7/31 I had a problem that needed service and At 8:30am placed a call to the Service Dept. to speak to Chris Blanco, Service Manager. He never returned my call! This entire dealership lacks the knowledge of what “customer service” means. Mrs. Terrian, the owner, will be hearing about my complaint. These people should be fired! More
Fast, straightforward, pleasant experience Just leased a car from Rallye BMW, working with Keith Lindsay. The whole process from start to finish was a pleasure. Keith was very straightforward Just leased a car from Rallye BMW, working with Keith Lindsay. The whole process from start to finish was a pleasure. Keith was very straightforward and easy to work with, and he was respectful of our desire to do everything remotely during the pandemic. I came in expecting the process to be hugely time-consuming, and it was the exact opposite. Keith was very accommodating, answered all of my questions promptly, and made sure everything went smoothly throughout. I couldn't be more pleased that he was willing to deliver the car directly to our home, and that it took only a couple of days from the time of my first research phone call to when we received our car. I highly recommend the Rallye dealership and Keith in particular! More
Awesome experience My most recent visit was with Adam Romano who helped me equip my car with some Dinan products. He was awesome throughout the process from ordering th My most recent visit was with Adam Romano who helped me equip my car with some Dinan products. He was awesome throughout the process from ordering the parts to scheduling the visit to a fast half day turn around as he promised. More
I brought in my 3 week old car to have the phone charger fixed. It was them noticed that the BMW emblem on one of the tires was gone. I was not pleased that a new car already had problems. But they were fi fixed. It was them noticed that the BMW emblem on one of the tires was gone. I was not pleased that a new car already had problems. But they were fixed by the service department. More
Exceptional Customer Service without a question I would recommend this dealer with my eyes closed. They have most professional staff i've met in all the dealers i've ever visited I would recommend this dealer with my eyes closed. They have most professional staff i've met in all the dealers i've ever visited More
Carol Clark-Muniz did a wonderful job with our BMW.Thank Carol Clark-Muniz did a wonderful job with our BMW. Thank you Carol Clark-Muniz for all your help! Stay safe and be well. I Carol Clark-Muniz did a wonderful job with our BMW. Thank you Carol Clark-Muniz for all your help! Stay safe and be well. I More
customer loyalty I just picked up my seventh BMW purchased or leased at Rallye over the last 15 years.. The client advisor that I have always dealt with is Robert Wac I just picked up my seventh BMW purchased or leased at Rallye over the last 15 years.. The client advisor that I have always dealt with is Robert Wachsman..Robert is the ultimate professional and has always been informative,accessible and caring. I value the relationship with both,him and the service that I have received from Rallye. More
The best sales person ever! The dealership is huge and everyone working there is very kind and helpful. Our sales person knew a lot about all the vehicles and helped us with all The dealership is huge and everyone working there is very kind and helpful. Our sales person knew a lot about all the vehicles and helped us with all of our concerns. These guys are willing to do whatever it is to make sure that we close the deal and that is something that not a lot of dealerships can offer. We are very pleased to purchase a vehicle from these guys and will definitely be returning for our next one - this review is by Rakesh Kumar More