Back

Rallye BMW

Westbury, NY

4.7
8,732 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
Contact Dealership

1 Brush Hollow Rd

Westbury, NY

11590

Directions

By Type

Showing 8,732 reviews

July 01, 2023

Brought my 2013 M3 in for windshield rubber replacement. Job was done to perfection, service department alway does a great job. Thanks to Matt, Chris, Alex, Bret and the rest of the fantastic crew. More

by MCORSSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Echeverry
Jul 03, 2023 -

Rallye BMW responded

Thank you for the great review! We're so glad to hear that our service department, including Matt, Chris, Alex, Bret, and the rest of our fantastic crew could assist with your windshield rubber replacement. We appreciate your business and hope to see you again at Rallye BMW!

July 01, 2023

The customer services need to be better and the sales people need to return back your calls when you call them More

by madeleinelouis05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Rallye BMW responded

Madeleine, I'm sorry to hear about your experience with our customer service and sales team. We strive to provide excellent service, and it's disappointing that we have left the wrong impression. I would like to personally assist you with any outstanding issues, so please reach out to me at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

July 01, 2023

My experience is incomplete. I am having a software issue that occurred under warranty. I am worried that I will get a temporary fix and when there is a new over the air update More

by LAWREN7615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Romano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Camacho
Jul 03, 2023 -

Rallye BMW responded

I'm sorry to hear about the software issue you're experiencing. Our goal is to provide a long-term solution for any problems that arise, so please reach out to us directly at your convenience, and we'll work together to find a resolution. Thank you, Chris Blanco - Service Manager - 516-833-4862

June 30, 2023

The process was great and both my representatives were amazing. They always made sure I was good and knew everything that was happening. I loved Robert and Dan, and i will be a returning customer because More

by tahmeedchoudhury
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Wachsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Rallye BMW responded

Thank you for the fantastic review! We're delighted to hear that Robert and Dan provided you with exceptional service. We appreciate your loyalty, and we look forward to serving you again at Rallye BMW in the future!

June 30, 2023

Professional services professionally done Courteous, efficient and especially knowing and knowledgeable. Highly recommend this dealer More

by m109gv
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Rallye BMW responded

Thank you for the recommendation! We're glad to hear that our team at Rallye BMW provided professional and knowledgeable service. If there's anything else we can assist you with, please don't hesitate to reach out. Have a great day!

June 30, 2023

The service at Rallye BMW is always top notch! Bret is an awesome service advisor and very helpful. Everyone else that I deal with at the dealership are great as well. Thank you!! More

by Roger
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Rallye BMW responded

Roger - Thank you so much for your kind words and positive review. We're glad to hear that Bret and our service team at Rallye BMW provided you with top-notch service. We appreciate your business, and we look forward to assisting you again in the future! Safe travels until we see you next time!

June 30, 2023

Great work and easy transaction. I was kept up to date on everything on my repair. More

by RAPHAEL722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Rallye BMW responded

Thank you for the great review! We are glad that the team at Rallye BMW was nice to work with. See you next time you need our assistance!

June 30, 2023

They were very accommodating with the rental witch was most important for me since my boss is the CEO OF LOREAL and the services. More

by OFIRLEVY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Camacho
Jul 03, 2023 -

Rallye BMW responded

Thank you for the positive review! We're glad that we could accommodate your rental needs and provide excellent service. We appreciate your business and hope to see you again at Rallye BMW!

June 29, 2023

It was a very smooth process for me to purchase and accept delivery of the vehicle. More

by VSAMA2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mika Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Rallye BMW responded

We are glad to hear that your purchasing experience was smooth and easy. Thank you for choosing Rallye BMW!

June 29, 2023

Very professional service , quick service pay attention to all the requests . Lonar very clean , facility is clean . More

by FOFI1555
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Rallye BMW responded

Thank you for the positive review! We're glad to hear that our team at Rallye BMW provided professional and attentive service. We take pride in keeping our facility clean for all of our customers. Have a great day!

...
143
...