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Quality Chevrolet

Escondido, CA

Overview
Reviews
4.6
1,107 Reviews
Call Dealership (760) 871-4005

1550 Auto Park Way

Escondido, CA

92029

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Showing 1,107 reviews

November 01, 2023

Very pleased with the service I got and for getting my car in ASAP to be diagnosed. More

by monie035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Nov 03, 2023 -

Quality Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 31, 2023

Kenny is great thanks a lot. Hey Richard you guys almost lost my business. Chill. My word is my contract. More

by juan.vargas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny. You got 5 🌟 s, Richard Anzures
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Nov 01, 2023 -

Quality Chevrolet responded

Thank you for your honest feedback about your recent experience with us, Juan. I would like to learn more about your experience concerning Richard. Please contact me if you would like to further discuss your visit so we can continue moving forward in a positive direction. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 31, 2023

They took great care of me today. Took a day off from work to get some service done…actually took the wrong day off and they took care of my needs despite my error. I really appreciat More

by rmay998684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzales
Report | Print
Nov 02, 2023 -

Quality Chevrolet responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation and I am glad we were able to get your car taken care of. Feel free to let me know if you have any concerns about your vehicle. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 31, 2023

Fast service than I expected while I did not have appointments ahead of time. Highly recommended. More

by iwanttobeabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Nov 02, 2023 -

Quality Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 31, 2023

Way better than I expected. The dealership was clean. The staff was friendly and made sure I knew what was going on with my vehicle. More

by LINDAFEARN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
Report | Print
Nov 02, 2023 -

Quality Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Linda. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 31, 2023

I loved that the dealer washed my car, put in windshield wiper fluid, rotated my tires and filled the tires with air and all for FREE. At 9:21 I was sent a text message that my car was ready. My phone doe More

by DIANEJPOWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando was the manager for service who called me.
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Nov 02, 2023 -

Quality Chevrolet responded

Thanks for your great review, Diane. I do appreciate your patience for the extended wait that you encountered due to the miscommunication about the phone call. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Nov 02, 2023 -

DIANEJPOWAY responded

Thank you for responding to my comment about my concern. Not everybody takes the time to do this, so Thank You!

October 31, 2023

Best service department staff very friendly and quick service clean facility great location nice lounge area with great coffee and WiFi More

by FERNANDO_CHEVYPARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz, Tom Martin
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Nov 02, 2023 -

Quality Chevrolet responded

Fernando, thank you for your kind words. We feel our service department is what makes Quality Chevrolet Escondido special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 30, 2023

Dropped off the night before, job was completed the next day as promised. Bill always goes out of his way More

by SPSREPAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depart Bill
Report | Print
Oct 31, 2023 -

Quality Chevrolet responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Quality Chevrolet Escondido. If there is anything more that I can do, please come back and see us again. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 30, 2023

Quality Chevrolet is amazing. The customer service during my time there was one of a kind. Special thanks to my sales representative Imran for helping me out purchase my dream tr More

by leo80p
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Imran
Report | Print
Nov 01, 2023 -

Quality Chevrolet responded

We are extremely grateful to receive such an outstanding review, Leo! Feedback like yours lets me know that we are meeting our organizational goals for providing excellent customer service while getting you into the truck of your dreams. I could not be happier to hear that Imran was able to do this for you and I encourage you to contact him or stop by if you have any further automotive needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 30, 2023

Great service. Fast. Reliable. It was the fastest car deal i have ever made. Amazing More

by jorgerpineda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures
Report | Print
Nov 01, 2023 -

Quality Chevrolet responded

Jorge, thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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