Quality Chevrolet
Escondido, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We met Mikail when we arrived and he showed us the Silverado we were looking for. The entire process with Mikail, Junior, and Sandra was one of the most stress-free and simple vehicle purchases we hav Silverado we were looking for. The entire process with Mikail, Junior, and Sandra was one of the most stress-free and simple vehicle purchases we have ever made. More
From the moment I walked into the business, I was greeted with big smiles and helpful attitudes. The entire staff at quality Chevrolet or nothing short of amazing EDDIE with my salesman Junior was the manage with big smiles and helpful attitudes. The entire staff at quality Chevrolet or nothing short of amazing EDDIE with my salesman Junior was the manager and JOHN was the finance manager who all were very helpful to make my buy an experience as quick as possible five stars everybody thank you so much. More
Came in to get oil changed and the service advisor noticed a possible issue with car which he had a technician look into. The technician found a problem and took care of it. All in a timely manner. Ve noticed a possible issue with car which he had a technician look into. The technician found a problem and took care of it. All in a timely manner. Very pleased. More
The required add-ons ($6K) that are non-negotiable on top of the purchase price was a huge disappointment. Most notably, the required Reviver plate that has been a nightmare to configure, still not working a of the purchase price was a huge disappointment. Most notably, the required Reviver plate that has been a nightmare to configure, still not working after several weeks because it wasn't installed correctly by the dealer. Sales staff could smile more or at least pretend as if they enjoy their jobs. Overall, I would not recommend. More
Work was completed early. Good shuttle drivers. Friendly staff Invoice came in under original quote. Discovered request was not 100% completed. Good shuttle drivers. Friendly staff Invoice came in under original quote. Discovered request was not 100% completed. More
This was a great experience. I brought the vehicle for its first service, and was told about two recalls of which I was unaware. One was completed, and I was able to make an appo I brought the vehicle for its first service, and was told about two recalls of which I was unaware. One was completed, and I was able to make an appointment for the other. My vehicle service was completed earlier than promised. I appreciate the comfortable waiting room and beverages. Thanks to AJ and my cashier and appointment rep for their courteous care. More
It’s been hit and miss with this service center. My first advisor was great but I don’t think the technicians were competent. I’ve only had 2 interactions with my current advisor. The first was not My first advisor was great but I don’t think the technicians were competent. I’ve only had 2 interactions with my current advisor. The first was not great, but the second was much better. I need to bring my vehicle in for service and am dreading it but this is the closest dealership to me. We also have a Ram and their service center is much worse, so I am grateful that Quality Chevy is at least communicative. My assessment is they are great with minor things- oil changes, check engine light, etc. but for my complicated issues not as much. More



