Quality Chevrolet
Escondido, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I ordered and purchased my truck from Quality. I had great experience with Josh Snodgrass prior. The other service advisors I’ve dealt with have been less than knowledgeable about diesels. No cour I had great experience with Josh Snodgrass prior. The other service advisors I’ve dealt with have been less than knowledgeable about diesels. No courtesy shuttle was offered for warrantee work. Service advisors are complaining about customers in front of other customers. I would likely have the truck serviced across the street at the Cadillac GMC Buick dealer in the future if Josh isn’t available. More
I've had good experiences in the past, but this last one wasn't as good. The wifi was out, so I couldn't work while I was waiting for my car and ended up calling a ride-share service to take me home. Then, wasn't as good. The wifi was out, so I couldn't work while I was waiting for my car and ended up calling a ride-share service to take me home. Then, my service advisor did not call me for days to give me updates on what was going on. I had to call him. That was frustrating. I did appreciate the shuttle service that brought me back to the dealership when my car was ready. But I had questions about the warranty on the repairs (my convertible top was replaced). My original service advisor wasn't there, and the one who was, didn't know the answer. So I called and left at least one message (I may have called and left a 2nd one) for my original advisor asking the question, and he never called me back. More
Ed Carr was great to work with. He took great care of my purchase and we would recommend him to anyone He took great care of my purchase and we would recommend him to anyone More
Ray was amazing. Overall experience with Quality Chevrolet is good, and it is because it took so long to schedule my service because the loaner was not available. Overall experience with Quality Chevrolet is good, and it is because it took so long to schedule my service because the loaner was not available. More
I had such a great experience working with Ed! He was incredibly nice, friendly, and welcoming from the very beginning. He made the entire purchasing process easy, smooth, and stress-free. He was He was incredibly nice, friendly, and welcoming from the very beginning. He made the entire purchasing process easy, smooth, and stress-free. He was patient, helpful, and made sure I felt comfortable throughout the whole process without ever making me feel pressured. I truly appreciated his excellent customer service and positive attitude. I’m very happy with my purchase and would definitely recommend Ed to anyone looking for a great car-buying experience. Thank you, Ed! 😊 More
I’m going to write my review in Spanish. Anteriormente tuve un detalle en mi cita anterior, y de forma casi inmediata Junior (El manager) se contacto conmigo para aclara el mal entendido qu Anteriormente tuve un detalle en mi cita anterior, y de forma casi inmediata Junior (El manager) se contacto conmigo para aclara el mal entendido que pudo haber pasado. Se ocupo personalmente de mi cita y el problema que tenia mi vehiculo, e hizo todo de una forma demasiado rapida y efectiva, Eso te hace sentir que SI importas mucho como cliente y lo mas importante que se preocupan por tu Satisfaccion, Hasta ahora mi Equinox funciona de maravilla More
Everyone is polite and professional. They was thorough and friendly. Bill was thorough and friendly and the service was rendered in a time efficient manner They was thorough and friendly. Bill was thorough and friendly and the service was rendered in a time efficient manner More
Fast efficient Ray is very professional, he even walked me to my car and opened the door for me. Also he helped me to install windshield vipers I bought next day at the dealership me to my car and opened the door for me. Also he helped me to install windshield vipers I bought next day at the dealership More


