Back

Quality Chevrolet

Escondido, CA

4.6
1,107 Reviews

1550 Auto Park Way

Escondido, CA

92029

Directions

By Type

Showing 1,107 reviews

November 07, 2023

The service department employee were all great. They were professional, courteous, very helpful. Great Job! More

by mark17t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 08, 2023 -

Quality Chevrolet responded

Mark, I appreciate your kind words about our service team. Thank you for choosing Quality Chevrolet Escondido for your vehicle needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 07, 2023

Kenny was so helpful and patient with us during the entire purchase process. Kenny was very knowledgeable about the vehicle we wanted to purchase, and worked with us to get the process done as quickly More

by PRINCESSMOJOMX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Moreno
Nov 08, 2023 -

Quality Chevrolet responded

I cannot thank you enough for your wonderful review of Quality Chevrolet Escondido and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 06, 2023

Excellent service and helped find issues that I’ve been having for awhile and no other service company could find. More

by THING2_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Nov 07, 2023 -

Quality Chevrolet responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 06, 2023

Felt like when I went in I wasn’t even a customer that I was the enemy. Questions were being asked that I didn’t have the answers to and that is the whole reason why I was in the service department, so YOU More

by JOSH_KIRCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember service writer or managers name didn’t set a very good impression for me to be able to even care for their names.
Nov 08, 2023 -

Quality Chevrolet responded

Thank you for your feedback, Josh. I strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 06, 2023

This dealership was upfront and easy to work with. It made buying a car over 500 miles away easy. More

by TALIS95765
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny in sales , Richard Anzures
Nov 08, 2023 -

Quality Chevrolet responded

Thank you for this amazing review! I really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 05, 2023

They kept my vehicle to long didn’t fix my problem even with warranty for Pryor repairs arrogant staff $1080 dollars for unsatisfactory repairs supervisor was of no help exactly why I don’t like dealership More

by lizjoeseitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Gonzalez,Fernando@Qualitychevy. Com
Nov 07, 2023 -

Quality Chevrolet responded

Hello, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 05, 2023

Very professional and extremely quality work Car was treated with care Respectfully treated very satisfied More

by slkcho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Nov 07, 2023 -

Quality Chevrolet responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Quality Chevrolet Escondido. If there is anything more that I can do, please come back and see us again. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 05, 2023

The staff here is very professional and helpful. From sales to service department everyone we have dealt with has been great More

by carlos.low1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Carr, Manny Aguirre, Junior Bernal
Nov 07, 2023 -

Quality Chevrolet responded

Thank you for leaving us this great review, Carlos! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 04, 2023

Very attentive to my needs. Went overboard on accommodating my every request. Love this place More

by bwhcoh65
Recommend Dealer
Yes
Employees Worked With
Alicia, brock
Nov 07, 2023 -

Quality Chevrolet responded

Thank you for this amazing review! I really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 04, 2023

Really like the lifetime oil change program and nice customer service go to Rogelio Hernadez. Very low rating for management team, since they don't even show they are part of the team to say Hello to t More

by MPHAMCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Hernandez
Nov 06, 2023 -

Quality Chevrolet responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

...
91
...