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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

November 18, 2023

Good service - Payton the service rep very attentive and pleasant. Waiting area also very nice More

by michael.schelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
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Nov 21, 2023 -

Quality Chevrolet responded

Thank you for visiting our service department and for leaving the kind words for Payton and our team, Michael. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 16, 2023

I love this dealership. Was entertained by your sales staff while waiting for my oil service. Contemplating on buys that red corvette up front. Seems like this dealership ha More

by 2002gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Quality Chevrolet responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 16, 2023

On time, attentive, courteous and very thorough. Advisor gave clear explanation of services provided. I am completely satisfied. More

by motown1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton Jackson
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Nov 17, 2023 -

Quality Chevrolet responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Quality Chevrolet Escondido. If there is anything more that I can do, please come back and see us again. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 15, 2023

Link Dixon was a pleasure to work with. Very knowledgeable and supportive throughout the process. More

by AnonymousChevyOwner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Link Dixon
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Nov 16, 2023 -

Quality Chevrolet responded

Thank you for taking the time to write this review. I am pleased to hear that Link was able to provide an efficient and overall positive experience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 15, 2023

I always feel like I’m with family when I come for service and that I can trust what the service people are telling me. I’m a Senior so that is very important to me. More

by 2denlaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger, Link
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Nov 16, 2023 -

Quality Chevrolet responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 14, 2023

Team was very quickly, friendly and personable! I have been here twice so far, all I can say is excellent! More

by yadiracerda100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
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Nov 15, 2023 -

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 14, 2023

Great service, Alan helped us out and was very helpful every step of the way. More

by Katie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan
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Nov 15, 2023 -

Quality Chevrolet responded

Thank you for leaving us this great review, Katie! I am very happy to hear that Alan could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 13, 2023

Juan Gonzalez was great to work with. He kept me informed of work progress and estimated time of completion.. More

by karenfoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
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Nov 15, 2023 -

Quality Chevrolet responded

Thanks for your awesome review, Karen! I'm very happy to hear that Juan was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 13, 2023

We wanted electric. They changed the price and rushed us, little help with new car. More

by sequoiapam24
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Junior Bernal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Tinoco, did not help us enough. Imran Shahid refered to him, He did not help us.
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Nov 15, 2023 -

Quality Chevrolet responded

Thank you for leaving this review. Your comments are important to me, and I appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Nov 15, 2023 -

sequoiapam24 responded

We paid for choices you made, the paint added on after price you promised. I am told other customers were given price quoted. The man that showed us the car pushed things along, I thought because he wanted to make sure we were buying. We did purchase a blue bolt, with cash. Chris is young and probably assimilate information quickly. I have slowed down. Much of what he flew through did not stick. Perhaps your dealership only gives new owners an hour, or Chris hurried things along on his own. In conclusion, everyone should be offered same price, and you should take time to teach the new owners all about their first electric car.

November 13, 2023

Very satisfied with the time and service of the personnel and all the answer indeed More

by carlosgloera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
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Nov 14, 2023 -

Quality Chevrolet responded

Carlos, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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