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Quality Chevrolet

Escondido, CA

Overview
Reviews
4.6
1,107 Reviews
Call Dealership (760) 871-4005

1550 Auto Park Way

Escondido, CA

92029

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Showing 1,107 reviews

November 14, 2023

Great service, Alan helped us out and was very helpful every step of the way. More

by Katie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan, Junior Bernal
Report | Print
Nov 15, 2023 -

Quality Chevrolet responded

Thank you for leaving us this great review, Katie! I am very happy to hear that Alan could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 14, 2023

Team was very quickly, friendly and personable! I have been here twice so far, all I can say is excellent! More

by yadiracerda100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Report | Print
Nov 15, 2023 -

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 13, 2023

Very satisfied with the time and service of the personnel and all the answer indeed More

by carlosgloera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis , Scott Holtz
Report | Print
Nov 14, 2023 -

Quality Chevrolet responded

Carlos, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 13, 2023

Best Oil change ever thanks to Payton and his crew, real quick reliable and friendly More

by Ms.Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanks to Teddy for talking to me and showing me some trucks while waiting for my car., Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz, Tom Martin
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Nov 15, 2023 -

Quality Chevrolet responded

Thank you for putting your trust in Quality Chevrolet Escondido, Alexis! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 13, 2023

I really appreciated the honest no haggling experience I had at Quality Chevrolet. I like that their dealer added options were a reasonable price unlike some of the other dealerships I visited. More

by chuck89
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roman Torres
Report | Print
Nov 15, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Chuck! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 13, 2023

Juan Gonzalez was great to work with. He kept me informed of work progress and estimated time of completion.. More

by karenfoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
Report | Print
Nov 15, 2023 -

Quality Chevrolet responded

Thanks for your awesome review, Karen! I'm very happy to hear that Juan was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 13, 2023

We wanted electric. They changed the price and rushed us, little help with new car. More

by sequoiapam24
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Chris Tinoco, did not help us enough. Imran Shahid refered to him, He did not help us., Junior Bernal
Report | Print
Nov 15, 2023 -

Quality Chevrolet responded

Thank you for leaving this review. Your comments are important to me, and I appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Nov 15, 2023 -

sequoiapam24 responded

We paid for choices you made, the paint added on after price you promised. I am told other customers were given price quoted. The man that showed us the car pushed things along, I thought because he wanted to make sure we were buying. We did purchase a blue bolt, with cash. Chris is young and probably assimilate information quickly. I have slowed down. Much of what he flew through did not stick. Perhaps your dealership only gives new owners an hour, or Chris hurried things along on his own. In conclusion, everyone should be offered same price, and you should take time to teach the new owners all about their first electric car.

November 12, 2023

Never thought I would be replacing my truck with a new truck, but it had to be done. They had the vehicle I wanted and Lewis was awesome to work with. He made sure I got all the bells and whistles I wante More

by ktlynch78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry, Richard Anzures
Report | Print
Nov 14, 2023 -

Quality Chevrolet responded

Thank you for this amazing review! It was a pleasure to work with you and get you into a truck you love. We really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 12, 2023

Nice friendly staff, they answer all and any questions, over all great experience with the company. More

by jamespalacios204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran, Junior Bernal, Richard Anzures, Scott Holtz
Report | Print
Nov 14, 2023 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience, James! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 11, 2023

Muy bueno Yadhira me ayudo con la compra de mi silverado y fue muy agradable muchas gracias More

by Francisco85Aa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yadhira seijas
Report | Print
Nov 13, 2023 -

Quality Chevrolet responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario, Francisco! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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