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Quality Chevrolet

Escondido, CA

4.6
1,107 Reviews

1550 Auto Park Way

Escondido, CA

92029

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Showing 1,107 reviews

December 12, 2023

Quality Chevrolet was great. The staff is awesome and we’re glad we went with them. More

by marcusg_13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
Dec 13, 2023 -

Quality Chevrolet responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 12, 2023

Juan is very nice and attentive to service needed and we’re happy with our vehicle More

by mbonczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 14, 2023 -

Quality Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that Juan and our team made such a great impression on you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 12, 2023

Please take us off the survey list. We like the dealership but don’t like surveys. More

by gnmboes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Dec 14, 2023 -

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us! I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 12, 2023

Usually great service and turnaround. It took 2.5 hours for a oil change this time! More

by murraygr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ramires?, Scott Holtz
Dec 14, 2023 -

Quality Chevrolet responded

Thank you for sharing your experience with us. Here at Quality Chevrolet Escondido, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 11, 2023

Painless process, professional treatment, no pushy and straight to the point with no wasting time More

by velezricky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Link Dixon, Jose Segura, Daniel Beltran
Dec 12, 2023 -

Quality Chevrolet responded

Thank you for taking the time to write about your experience with us! At Quality Chevrolet Escondido, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 11, 2023

Really good customer service. The representative was excellent and very explainable. I would definitely recommend this dealership More

by bellahernandez0721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Anzures
Dec 12, 2023 -

Quality Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 10, 2023

Lewis was very easy to talk and very helpful. Everyone was very good to work with, thank you More

by stdmh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry, Junior Bernal
Dec 11, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 10, 2023

Quality Chevrolet is as its name says Quality. Not only the stock they keep, Ed is one of the best salespeople on the planet I must say. Great experience as always. We love our new truck More

by Narciso and Evelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Carr five stars and an ovation , Richard Anzures, Scott Holtz
Dec 12, 2023 -

Quality Chevrolet responded

Narciso and Evelyn, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 10, 2023

Kathleen Garden exemplify quality outstanding adviser. Service advisors should follow the leads of Kathleen friendly demeanors approachable service with a smile. More

by alfierol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Kathleen Garden
Dec 12, 2023 -

Quality Chevrolet responded

Thank you for the awesome feedback! You're right, Kathleen is an excellent service adviser and we appreciate all she does for us! I'm very happy to hear that she was there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 08, 2023

Mister Payton Jackson is the cause of my favorable experience at Quality Chevrolet. From Mr. Payton's request: the Manager allowed the shuttle driver (Mr. Greg) to drive to my ranch and return me to More

by Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Jackson
Dec 08, 2023 -

Quality Chevrolet responded

Murphy, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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