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Quality Chevrolet

Escondido, CA

4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

December 16, 2023

It was cool they did good there best very best got a great deal yes More

by chefelik91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Quality Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 16, 2023

Very courteous staff, but less than upfront about the pricing and deals. We worked it out but it detracted from an otherwise good experience. More

by rickdavidson267
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Imran Shahid (4 stars)
Dec 19, 2023 -

Quality Chevrolet responded

Rick, I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 16, 2023

Ready when promised, comfortable waiting area and really quite fast. Wouldn’t go anywhere else! More

by kwmcclain921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Dec 19, 2023 -

Quality Chevrolet responded

Thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2023

They finished service quicker than anticipated and they were really busy that day. Staff is friendly More

by fabiolalomeli73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Everyone was really helpful and professional. Lewis was very friendly and did a great job answering all of our questions. It took a while, which is always something I don't prepare for. My onl More

by earnestbj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Quality Chevrolet responded

Thank you for visiting Quality Chevrolet Escondido, Earnest. I am glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our customer service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2023

Nice and clean friendly service and nice staff the experience was nice and I'll definitely be back More

by raders1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Quality Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2023

Very easy. No stress. Best experience I have had at a dealership in a very long time. More

by gene.d.bock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Carr
Dec 18, 2023 -

Quality Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Gene. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2023

It was fine, except I was told initially it would take 2 hours. However when I got there they said 4 hours. More

by nebulae3sma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Quality Chevrolet responded

Thanks for your review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we always want to ensure every vehicle gets the attention it deserves which can sometimes shift our timeline. Thank you for this feedback. Please let me know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 14, 2023

I arrived with an appointment, a problem, and a possible root cause for the problem. After diagnosis, a warranty repair was executed on the vehicle, and I picked it up the next day. More

by rxfelix
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Quality Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 14, 2023

Very helpful. My Rep was outstanding. I explained my vehicle concerns. He assured me that they will correct the problems. Great customer service. More

by ford6533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Quality Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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