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Quality Chevrolet

Escondido, CA

4.6
1,107 Reviews

1550 Auto Park Way

Escondido, CA

92029

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Showing 1,107 reviews

December 15, 2023

They finished service quicker than anticipated and they were really busy that day. Staff is friendly More

by fabiolalomeli73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
December 15, 2023

Everyone was really helpful and professional. Lewis was very friendly and did a great job answering all of our questions. It took a while, which is always something I don't prepare for. My onl More

by earnestbj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
Dec 18, 2023 -

Quality Chevrolet responded

Thank you for visiting Quality Chevrolet Escondido, Earnest. I am glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our customer service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2023

Nice and clean friendly service and nice staff the experience was nice and I'll definitely be back More

by raders1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Scott Holtz
Dec 18, 2023 -

Quality Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 14, 2023

Very helpful. My Rep was outstanding. I explained my vehicle concerns. He assured me that they will correct the problems. Great customer service. More

by ford6533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Dec 14, 2023 -

Quality Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 14, 2023

I arrived with an appointment, a problem, and a possible root cause for the problem. After diagnosis, a warranty repair was executed on the vehicle, and I picked it up the next day. More

by rxfelix
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Dec 14, 2023 -

Quality Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 13, 2023

Great experience and nice staff. Answered all questions and really helpful. would recommend to a friend or family member More

by kaiaevans95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Link Dixon
Dec 14, 2023 -

Quality Chevrolet responded

Kaia thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Quality Chevrolet Escondido! If there is anything else we can do for you, please feel free to give us a call. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 13, 2023

My dealer was Brock and he was exceptional! Thank you for making this a stress-free experience. More

by pmmaiatico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Standerfer, Chris Hollowell
Dec 14, 2023 -

Quality Chevrolet responded

Thanks for this marvelous review and congratulations on your new car! I am so pleased that Brock was able to provide you with such exceptional service. Enjoy your new ride! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 13, 2023

Had a great experience at the dealership, Alan also helped us out. They did not pressure us at all and felt very good about our decision. My only complaint is that Alan’s handshake could use some work. More

by tylerlawler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry, Junior Bernal, Richard Anzures
Dec 14, 2023 -

Quality Chevrolet responded

Tyler, thank you for taking the time to share your kind feedback about Alan. Each employee is a valued member of the Quality Chevrolet Escondido team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!

December 13, 2023

Under a lifetime oil replacement warranty, service is quick, courteous, easy and free. Who could ask for better. More

by sdbrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Dec 14, 2023 -

Quality Chevrolet responded

Hello! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 13, 2023

Fast service with Organized and efficient process with lots of reminders ahead of time. Thank you More

by morrissandiego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Dec 14, 2023 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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