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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

January 02, 2024

Very bad Costumer service my car was there for 6 months 2020 chevy can't imagine not being able to rent another car to keep working g for 6 months the awful More

by vistadelrey2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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Jan 04, 2024 -

Quality Chevrolet responded

Thank you for sharing your thoughts and feedback with us. I strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 01, 2024

Great and friendly Service at quality Chevrolet Thank you for their help and service all the time More

by doraly
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rojas
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Jan 03, 2024 -

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 01, 2024

Great easy smooth service… very professional at the check in desk and accurate with wait time expectations More

by teamfigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young kid at the check in desk
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Jan 03, 2024 -

Quality Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2023

Our transmission pump went out which made the transmission fail. The repair was very expensive. Quality worked with us on pricing. For that we are grateful. More

by Sherri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez & Juan
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Jan 03, 2024 -

Quality Chevrolet responded

Sherri, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Quality Chevrolet and we look forward to your continued business! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2023

Good experience, professional staff, and awesome service. Would recommend for anyone interested in buying a car. More

by michael.ingley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Quality Chevrolet responded

Michael, I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2023

The service department personnel were very polite and attentive to my needs and required work. More

by jscruzn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Martin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Quality Chevrolet responded

Thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2023

We had a great experience at Quality Chevrolet. Imran earned our trust immediately by being transparent and helpful. We traveled over 90 miles to this dealership to purchase our 2024 Suburban RST a More

by 05.2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran Shahid
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Jan 03, 2024 -

Quality Chevrolet responded

Thank you for the wonderful review and for traveling to Quality Chevrolet Escondido from quite a distance, I appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

I have an interlock device on my vehicle, apparently I didn’t stress enough how important it is I needed to be with the vehicle if it to be “ON” or started. Needless to say a violation lock was enacted an More

by daugh02595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
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Jan 02, 2024 -

Quality Chevrolet responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

Friendly service advisor and scheduled service was done quicker than expected. I did not feel rushed and received a full recap of the services performed. More

by jbbowtie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

Kathleen Garden was excellent! Best service ever. Just won a new customer. We will be back to purchase our next vehicle. More

by Tinknockerstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katkleen Garden
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Jan 02, 2024 -

Quality Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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