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Quality Chevrolet

Escondido, CA

Overview
Reviews
4.6
1,107 Reviews
Call Dealership (760) 871-4005

1550 Auto Park Way

Escondido, CA

92029

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Showing 1,107 reviews

January 14, 2024

Easy and smooth transaction. Followed instructions. Friendly service. Will buy again from this dealership. Very satisfied. More

by Senator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre, Daniel Beltran
Report | Print
Jan 16, 2024 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 14, 2024

Pricing was excessive and communication or lack there of with the service representative was very poor. More

by al.marlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
Report | Print
Jan 16, 2024 -

Quality Chevrolet responded

Thank you for sharing your thoughts and feedback with us, Al. I strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 13, 2024

From the start with Juan Gonzalez checking me in to the end with Juan checking me out.....service was fantastic and better than I have ever experienced at your dealership, as well as any other dealership I More

by jennibeth.w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
Report | Print
Jan 16, 2024 -

Quality Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Jennibeth! It's great to hear Juan was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 11, 2024

Brock and Wayne were absolutely great to work with. We have purchased several vehicles from Quality Chevrolet and sincerely appreciate the attention to detail, professionalism and customer service prov More

by nicolee0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Standerfer, Wayne Larsen
Report | Print
Jan 12, 2024 -

Quality Chevrolet responded

Nicole, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Quality Chevrolet Escondido. We can’t wait to see you for your next servicing appointment! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 11, 2024

Do not recommend this dealership. No customer service. Both of our new vehicles have had major issues and they refuse to help. I can’t even rate it one star!! More

by cathydroldan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Singleterry, Scott Holtz
Report | Print
Jan 12, 2024 -

Quality Chevrolet responded

Cathy, we appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 11, 2024

I was in and out with no issues. Staff were friendly and helpful. No complaints. More

by silvia.swales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Report | Print
Jan 12, 2024 -

Quality Chevrolet responded

Silvia, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 11, 2024

Every staff member I have ever dealt with here is wonderful, knowledgeable and ready to help. More

by SHARPIMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember any names on the list provided, Junior Bernal, Scott Holtz
Report | Print
Jan 12, 2024 -

Quality Chevrolet responded

Thank you for taking the time to write about your experience with us! At Quality Chevrolet Escondido, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 10, 2024

This was my very first time getting all my concerns taking care of. My service advisor was aware of my needs and addressed all my concerns. More

by SGAGNER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 11, 2024 -

Quality Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that we were able to provide you with the outstanding customer service I strive to deliver to each of our guests. I would love to work with you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 10, 2024

Ed Carr is the absolute best, he makes sure we are completely happy with our purchase More

by FLOLITTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre, Junior Bernal
Report | Print
Jan 11, 2024 -

Quality Chevrolet responded

I always like to read customer feedback and I am happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Ed treated you with the respect you deserve. Congratulations on your vehicle! If there is anything else that I can do for you, please don’t hesitate to reach out. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 08, 2024

Link, Wayne and Danny were excellent to deal with. The process of buying a car out-of-state is never fun but they made the process a lot easier. More

by whager
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Link, Wayne, Daniel Beltran
Report | Print
Jan 09, 2024 -

Quality Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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