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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

January 28, 2024

The dealership and staff were welcoming and I am impressed with the professionalism from Miguel and great attitude. He has upper management written all over. Very pleased with the Chevy Bolt EUV. More

by jeepman04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Quality Chevrolet responded

Thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, we always appreciate customer feedback, and I am pleased to hear that Miguel and our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 25, 2024

We had a problem with the cooling fan staying on after the engine was turned off. The outside temperature was cool so the fan should not have been running. A check of the temperature gauge showed no temp More

by ajlio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Torres and Bill Smigiel
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Jan 26, 2024 -

Quality Chevrolet responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Bill went above and beyond to fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 24, 2024

Great service just took a little bit longer than usual because my battery had to be replaced More

by mikemacias21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 22, 2024

Ed Carr is probably one of the best salesmen I’ve ever dealt with: professional, kind and just easy to work with…Thank you! More

by omchiro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Carr
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Jan 24, 2024 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with Ed and our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 22, 2024

Excellent customer service from start to finish. The staff was friendly, knowledgeable and took the time to explain the many features of the car. More

by darron.tyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis Singleterry IV
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Jan 23, 2024 -

Quality Chevrolet responded

Thanks for your perfect review, Darron! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 20, 2024

yes, Quick service and everything I needed done on my car was done in good time. Thank you so much. I appreciate you guys. More

by monch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 23, 2024 -

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 20, 2024

They were extremely welcoming, friendly, and understood our request. Roman was an excellent salesman that helped us with purchasing our car!! More

by aenoipetty47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Quality Chevrolet responded

Thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 20, 2024

This is the best dealership I have ever been involved with. From Junior in sales to Rogelio in service. Rogelio is the very best service writer I have ever had in my 57 years of vehicle ownership. I will More

by STROM4854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio Hernandez
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Jan 23, 2024 -

Quality Chevrolet responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 20, 2024

This is the second time a defective oil filter has been installed on a regular service causing me to return for rework! More

by PAULZUEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rogelio
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Jan 22, 2024 -

Quality Chevrolet responded

Paul, I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 20, 2024

Juan González was very attentive and keeping me in the loop with the concerns of my truck. More

by dtopete08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan González
Report | Print
Jan 22, 2024 -

Quality Chevrolet responded

Hello and thank you for your kind words. We are very happy to hear that Juan was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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