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Quality Chevrolet

Escondido, CA

Overview
Reviews
4.6
1,108 Reviews
Call Dealership (760) 871-4005

1550 Auto Park Way

Escondido, CA

92029

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Showing 1,108 reviews

January 22, 2024

Ed Carr is probably one of the best salesmen I’ve ever dealt with: professional, kind and just easy to work with…Thank you! More

by omchiro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Carr
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Jan 24, 2024 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with Ed and our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 20, 2024

Juan González was very attentive and keeping me in the loop with the concerns of my truck. More

by dtopete08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan González
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Jan 22, 2024 -

Quality Chevrolet responded

Hello and thank you for your kind words. We are very happy to hear that Juan was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 20, 2024

They were extremely welcoming, friendly, and understood our request. Roman was an excellent salesman that helped us with purchasing our car!! More

by aenoipetty47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
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Jan 23, 2024 -

Quality Chevrolet responded

Thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 20, 2024

This is the best dealership I have ever been involved with. From Junior in sales to Rogelio in service. Rogelio is the very best service writer I have ever had in my 57 years of vehicle ownership. I will More

by STROM4854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Hernandez, Junior Bernal
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Jan 23, 2024 -

Quality Chevrolet responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 20, 2024

yes, Quick service and everything I needed done on my car was done in good time. Thank you so much. I appreciate you guys. More

by monch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 23, 2024 -

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 20, 2024

This is the second time a defective oil filter has been installed on a regular service causing me to return for rework! More

by PAULZUEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rogelio
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Jan 22, 2024 -

Quality Chevrolet responded

Paul, I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 19, 2024

Jose was awesome, caring and answered all of my questions and concerns I will refer him !!! More

by CKYOUNG77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill S. in Serrvice
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Jan 22, 2024 -

Quality Chevrolet responded

Thank you for this great review! Jose is truly an exceptional employee and I appreciate him for giving you a great experience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 19, 2024

Professional and very clean. That's all I have to say to complete the 15 word min... More

by amarqe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Report | Print
Jan 22, 2024 -

Quality Chevrolet responded

I'm grateful for your kind words, Amarqe! Thank you for choosing us, and I can't wait to see you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 19, 2024

Love this dealership! I am from Ohio. You have serviced my motorhome these past 2 years. You get me in quickly, the cost is good, and I don't have to wait very long. Gre More

by wingardlj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Jackson, Scott Holtz
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Jan 22, 2024 -

Quality Chevrolet responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Quality Chevrolet Escondido. If there is anything more I can do for you please come back and see us any time! Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 19, 2024

Fargo type addons that they don't disclose ahead of negotiations. And don't disclose it as an addon for their online price More

by sd900darmah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman
Report | Print
Jan 22, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience so I may discuss this with you further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Jan 22, 2024 -

sd900darmah responded

Online price was $59,600. found out during negations this didn't include $3,900 dollars of dealer addons, Hence my Fargo reference. I was very disappointed and I will never work with them in the future.

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