Quality Chevrolet
Escondido, CA
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Lewis IV did an excellent job explaining the features of the different vehicles we were considering. Following our purchase, he assisted with setting up remote features and making sure we understood how th the different vehicles we were considering. Following our purchase, he assisted with setting up remote features and making sure we understood how the vehicle worked. More
Every time i call im put on hold for an extended period of time. I have to call multiple times and im lucky if I actually get an actual person on the phone from the service department. Very difficult to ge of time. I have to call multiple times and im lucky if I actually get an actual person on the phone from the service department. Very difficult to get an appointment. They are always backed up. Even for something as simple as an oil change. Not impressed with the service at this dealership. More
The cost of the estimate was very expensive. Also when I got my truck back the backup camera was not working and I had to make another trip to the service center to have that fixed. In all it wa Also when I got my truck back the backup camera was not working and I had to make another trip to the service center to have that fixed. In all it was all completed but very expensive and time consuming. More
Quality always gets me in when I need service and exceeds the expectation of described maintenance. I appreciate the tire rotation and wash with my oil change. the expectation of described maintenance. I appreciate the tire rotation and wash with my oil change. More
I didn't have an appointment but I purchased new tires and needed an alignment. The dealership was able to get me in and out within 2 hours which is awesome since this service center is always extremely b and needed an alignment. The dealership was able to get me in and out within 2 hours which is awesome since this service center is always extremely busy. Payton took care of me and even provided a shuttle so I could get something to eat while I waited. I love this dealership and all of the employees I see when I am there are awesome! More