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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

February 09, 2024

Work was done as promised, and on time. The team was professional and courteous. Thank you. More

by jeramiah jennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Munoz
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Feb 12, 2024 -

Quality Chevrolet responded

I cannot thank you enough for this glowing review of our service center, Jeramiah! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 09, 2024

Lewis was extremely knowledgeable and we didn’t feel pressured. We would definitely recommend him! More

by peek.haley02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Haley! My team and I work hard to make sure our guests have an awesome experience. I look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 08, 2024

Was in and out quick for an oil change and inspection. Had a cup of coffee too More

by obaaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Quality Chevrolet responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 08, 2024

When checked in they got right to me, it took a hour and half for oil change. More

by JANICELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Quality Chevrolet responded

Thank you so much for your review, Janicela! Happy customers are our goal and our mission at Quality Chevrolet Escondido, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 07, 2024

They usually take one hour for oil change and tire rotation but yesterday they took over two hours More

by psmig1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
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Feb 09, 2024 -

Quality Chevrolet responded

I appreciate this feedback about your experience with us. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 06, 2024

Friendly service from start to finish. Very satisfied! Wait time did not exceed time expected. More

by Karen Bucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Hernandez
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Feb 07, 2024 -

Quality Chevrolet responded

We cannot thank you enough for this glowing review of our service center, Karen! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 05, 2024

Lewis IV did an excellent job explaining the features of the different vehicles we were considering. Following our purchase, he assisted with setting up remote features and making sure we understood how th More

by D
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Quality Chevrolet responded

Thank you for reviewing your time spent at Quality Chevrolet Escondido. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 03, 2024

Great service included with my purchase. They are on time and always a pleasant staff More

by amcthomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Quality Chevrolet responded

Thank you for your great review! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 03, 2024

Every time i call im put on hold for an extended period of time. I have to call multiple times and im lucky if I actually get an actual person on the phone from the service department. Very difficult to ge More

by bawpilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Quality Chevrolet responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact me so we can discuss the details of your time with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 02, 2024

They did the work faster than they said it would be ready. Way to go. More

by writesl58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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