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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

February 23, 2024

Best customer service, time efficient and they ate very knowledgeable on service needed. Got me in and out quickly. Thanks again More

by kevinpsheehan262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Quality Chevrolet responded

Kevin, thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 22, 2024

All the employees at Quality Chevrolet were gracious and very helpful. My sales representative Miguel Anaya was excellent and kept me well informed and made the process very smooth with the purchase of my 2 More

by deleslie11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Anaya
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Feb 23, 2024 -

Quality Chevrolet responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 22, 2024

Juan is the best advisor! He’s responsive and gets things done. I appreciate his hard work. More

by janna5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Feb 23, 2024 -

Quality Chevrolet responded

Janna, thank you for the awesome feedback! You're right, Juan is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 22, 2024

I took car in for a recall and now my steering wheel controls don't work correctly More

by josierod1353
Workmanship
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Quality Chevrolet responded

Josie, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 20, 2024

We are happy with the service department and staff. This was a simple rotation of tires so there was not really a problem. They did leave a grease mark on the carpet so they had to clean it. They wo More

by lsohnen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Gonzalez
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Feb 22, 2024 -

Quality Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 19, 2024

communication disconnected and service was too long. ...i waited for an oil change and wiper installation, and tire sensor service which did not work because a new one is required.....Rogelio is usually More

by SCBO_75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
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Feb 22, 2024 -

Quality Chevrolet responded

Thank you for your feedback. Your experience is not reflective of the service I aim to provide to our guests. I would like to hear more about your experience so I can ensure we prevent these issues from happening again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 19, 2024

Two things: One, they charged me $200 labor for changing a diesel fuel filter, which took less than an hour. Two, vehicles normally washed, mine not touched. Sorry folks! More

by RONRICO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
Report | Print
Feb 21, 2024 -

Quality Chevrolet responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience and learn more. I look forward to hearing from you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 18, 2024

Ed is an amazing person glad to have purchased our second truck from him and hopefully more to come! More

by JLOPEZ51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Carr
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Feb 21, 2024 -

Quality Chevrolet responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Ed’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 17, 2024

They actually fixed the car faster than they said the part would take to get to the dealer. More

by lsohnen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
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Feb 20, 2024 -

Quality Chevrolet responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else I can do for you please feel free to pay us another visit. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 16, 2024

The dealer ship is nice and clean, the personal are very nice. They do what they say they will do. Ive bought two cars from them so far. More

by jauresto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Quality Chevrolet responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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