Quality Chevrolet
Escondido, CA
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We are happy with the service department and staff. This was a simple rotation of tires so there was not really a problem. They did leave a grease mark on the carpet so they had to clean it. They wo This was a simple rotation of tires so there was not really a problem. They did leave a grease mark on the carpet so they had to clean it. They would have received a 5 rating if they had not made that error. More
Two things: One, they charged me $200 labor for changing a diesel fuel filter, which took less than an hour. Two, vehicles normally washed, mine not touched. Sorry folks! a diesel fuel filter, which took less than an hour. Two, vehicles normally washed, mine not touched. Sorry folks! More
communication disconnected and service was too long. ...i waited for an oil change and wiper installation, and tire sensor service which did not work because a new one is required.....Rogelio is usually ...i waited for an oil change and wiper installation, and tire sensor service which did not work because a new one is required.....Rogelio is usually quite intuitive and expeditious, but was distracted. More
Link was my sales person. He was exceptional from start to finish. I hate buying cars and he made this a very pleasant experience. He was exceptional from start to finish. I hate buying cars and he made this a very pleasant experience. More
Good inventory selection. Good buying incentives and rebates. Good salesperson, Roman Torres. Second Silverado I’ve purchased here. Good buying incentives and rebates. Good salesperson, Roman Torres. Second Silverado I’ve purchased here. More
nice quality of vehicles in stock to view Great salesman, friendly, easy to work with, the whole staff, & experience was great! I suggest everyone & anyone looking for a new vehicle, Check out Qua salesman, friendly, easy to work with, the whole staff, & experience was great! I suggest everyone & anyone looking for a new vehicle, Check out Quality Chevrolet & ask for Ed Carr More
I recently had the pleasure of purchasing a vehicle from Ed, and I must say, it was an outstanding experience from start to finish. Ed's professionalism, knowledge, and genuine care for me truly set hi from Ed, and I must say, it was an outstanding experience from start to finish. Ed's professionalism, knowledge, and genuine care for me truly set him apart. From the moment I stepped onto the lot, Ed greeted me with a warm smile and a willingness to assist. He took the time to understand my needs and preferences, guiding me through the available options without any pressure or sales tactics. Ed’s best quality was his sense of humor and his ability to make me feel comfortable in what can be a stressful situation. What impressed me most about Ed was his depth of knowledge about the vehicles he sells. He was able to answer all of my questions with ease, providing valuable insights and recommendations along the way. It was clear that he was not just trying to make a sale, but rather, he was committed to ensuring that I found the perfect car for my lifestyle and budget. Throughout the purchasing process, Ed remained transparent and communicative, keeping me informed every step of the way. He made the paperwork seamless and hassle-free, ensuring that I understood all of the terms and conditions before signing anything. One thing that stood out to me the most was the camaraderie and sense of brotherhood these fine gentleman had with each other. It created a car buying experience I will never forget. Overall, I cannot recommend Ed and the entire staff at Quality Chevrolet highly enough. For Several days after I bought my car, Ed reached to me to ensure everything was ok and if there was anything I needed. Ed’s kindness and positive attitude proved to me I made the right decision with the purchase of my first car. If you're in the market for a new vehicle, do yourself a favor and seek out Ed. You won't be disappointed! More