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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
881 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 881 reviews

November 29, 2023

Always taken wonderful care of. Older Veh 06/07 Vans/Trucks. Mike has gotten things repaired that have been strange at best . Having the same mechanic work on our Veh is smart and w More

by r.ram23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Quality Chevrolet responded

Robert, thank you for this amazing review of your experience with Mike here at Quality Chevrolet Escondido! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 28, 2023

Very organized, clean building and outstanding staff. Both Sales and Finance communicated professionally—knowledgeable and kept commitments throughout process. More

by navymsc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 29, 2023 -

Quality Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 28, 2023

I bought a Traverse from Quality Chevy. Great experience at the dealership. Brock was very responsive and patient. More

by alekhvaidya
Recommend Dealer
Yes
Employees Worked With
Brock Standefer
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Nov 29, 2023 -

Quality Chevrolet responded

Congratulations on your new Traverse! Thank you for taking the time to write about your experience. It's great to know Brock and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 28, 2023

Grate service, and grate feed back on vehicle performance when asked and straight forward with questions More

by jameskuder8@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Quality Chevrolet responded

James, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 27, 2023

Worst car buying experience of my life. I ordered this truck and it was still miserable. Nothing prepared, finance kept telling us they were too busy and we needed to speed up. Price wasn’t More

by dthiCksten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Junior Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Carr, Katherine Levinson
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Nov 28, 2023 -

Quality Chevrolet responded

Thank you for your feedback. Here at Quality Chevrolet Escondido, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 27, 2023

No explaining the correct information about the contract, they put things in so you pay more money, they put me insurance for the paint and they didn’t told me. I’m so glad I’m done with the pays, be careful More

by yombi22.sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Quality Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 26, 2023

BROCK AND JOSE WERE GREAT ! NO B.S. DEAL. GOT A GREAT PRICE, AND DELIVERED CAR TO MY HOUSE. More

by rgrano4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSE
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Nov 29, 2023 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 26, 2023

My only problem was the credit application form is not computerized. Brock was explained each process and was professional More

by bwsrj79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock
Report | Print
Nov 29, 2023 -

Quality Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. I appreciate your feedback. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 25, 2023

Scott get's one star because he wasn't my service advisor. Not sure why he's on this review. Kathleen Garden was my service advisor and I have always been very happy with Kathleen. I was thrilled to More

by STUMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Garden
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Nov 28, 2023 -

Quality Chevrolet responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Kathleen does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 25, 2023

Awesome customer service from them. Had a super easy on time appointment.Staff was amazing and got it done about 30 min early More

by devinw1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Nov 28, 2023 -

Quality Chevrolet responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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