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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

March 23, 2024

It was $140 just for oil change and tire rotation. I don't ever remember paying that much. More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us, Rudy. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 23, 2024

Fast and easy! Excellent service to our truck. Very professional to work with. Thank you More

by thabatago95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Quality Chevrolet responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Quality Chevrolet Escondido special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 23, 2024

The dealership is always clean, friendly staff and very professional. I would purchase another new truck at Quality Chevrolete. More

by larsfahlberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in servicwe
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Mar 26, 2024 -

Quality Chevrolet responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Quality Chevrolet Escondido again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 22, 2024

Juan has been very helpful once our vehicle repair was assigned to him, following the departure of Scott. More

by ibudge92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 23, 2024 -

Quality Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that Juan could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 21, 2024

Roger Hernandez did a great job for us. Service has has always great at Quality Chevrolet. More

by OKEEFE_LAURIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Quality Chevrolet responded

Laurie, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Roger does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 21, 2024

Excellent service, acknowledged promptly as you walk in, asked if you would like water, coffee. Explained how long approximately it would take. Friendly, courteous, knowledgeable. Also let me know what work More

by arlenevi16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Gonzalez
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Mar 23, 2024 -

Quality Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Quality Chevrolet Escondido special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 21, 2024

Very friendly and open. This was the first time I’ve ever bought a vehicle from a dealership… it was really neat and I am very pleased with my new car! I love it! Thank you More

by iamellenhall2
Recommend Dealer
Yes
Employees Worked With
Ed
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Mar 23, 2024 -

Quality Chevrolet responded

We appreciate you for letting others know about your experience, Ellen! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 20, 2024

everything is clean and organized and the employees are nice and they are knowledgeable as well More

by ruben.ugalde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Ruben! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 19, 2024

Lewis took care of my all my questions and was able to help me out in the very limited amount of time I had that day with straight up honest negotiations and was incredibly friendly. Thanks for everything More

by James J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Quality Chevrolet responded

Thank you so much for your feedback, James! I'm so glad you received such excellent service during your visit at Quality Chevrolet Escondido. Making sure our guests are taken care of is our biggest priority and hearing that we accomplished that lets me know we’re headed in the right direction. I hope you’ll keep us in mind for the future so we can take care of you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 18, 2024

Kathleen was amazing, she was kind, informative, apologetic for somethingshe did not do. Cashier was not very customer service friendly. More

by Maria Toledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen in service
Report | Print
Mar 21, 2024 -

Quality Chevrolet responded

Maria, I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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