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Quality Chevrolet

Escondido, CA

4.6
1,108 Reviews

1550 Auto Park Way

Escondido, CA

92029

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Showing 1,108 reviews

April 14, 2024

Very pleased with the quality and the service level of work done. My truck had a major transmission problem and they accepted it immediately. Upon completion it ran good as new. The service department is More

by john.kdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Scott Holtz
Apr 16, 2024 -

Quality Chevrolet responded

Thank you for the great feedback, John! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 12, 2024

If they just don’t leave any oily finger prints on my traverse, I would give it 5 stars. More

by normanray21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Hernandez
Apr 15, 2024 -

Quality Chevrolet responded

Thank you for your feedback. Your experience is not reflective of the service I aim to provide to our guests. I would like to hear more about your experience so I can ensure we prevent these issues from happening again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 11, 2024

We has a great experience with no pressure. Daniel really listened and took care of us and any questions we had. More

by sjgolding
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
Apr 12, 2024 -

Quality Chevrolet responded

I appreciate your review and I am glad to hear that you had a great experience with our team. I look forward to working with you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 11, 2024

Anytime I need to buy a commercial vehicle I always make a point to work with Tristan. He makes everything smooth and easy which makes my work much easier. More

by mike.plumb365
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Parker
Apr 12, 2024 -

Quality Chevrolet responded

Mike, thank you for your loyalty to our dealership and for taking the time to write this review. Tristan’s sales excellence is always consistent, and I’m glad your experience with him supports that. I aim to turn every person that visits us into a repeat customer. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 10, 2024

Very good customer service. Kenny Moreno treated us with care. Kenny never pressured us onto forcing us to purchase a truck. Really smooth process from start to finish and appre More

by ed59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Moreno , Daniel Beltran, Junior Bernal
Apr 12, 2024 -

Quality Chevrolet responded

Thank you for your kind words and congratulations on your new truck! I am very happy to hear that it was a smooth process for you as I know buying a truck takes time out of your day. Enjoy your new truck! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 09, 2024

The staff was extremely helpful, working hard to get me a great deal on a new truck. More

by david.petersen9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Ramirez, Junior Bernal
Apr 11, 2024 -

Quality Chevrolet responded

David, thank you for sharing your feedback about your experience. I'm glad to hear that you found a great deal on the truck you wanted. If there is anything else that our team can assist you with, please let me know! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 09, 2024

Great experience at quality chevy. I was in and out in a timely manner and received the vehicle I wanted. More

by joseph.barrows
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran shahid
Apr 11, 2024 -

Quality Chevrolet responded

Thank you for taking the time to share with us, Joseph! The goal of the Quality Chevrolet Escondido team is to ensure a painless and enjoyable purchasing process for each of our customers. I'm happy to read that you found what you wanted in such a timely manner. Please remember that I'm always here to assist you with any future auto needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 07, 2024

Outstanding service quick timely. Once again Kathleen Garden provided excellent service. Kathleen raised the bar caring for customer. More

by alfierol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Garden
Apr 10, 2024 -

Quality Chevrolet responded

It’s great to know that Kathleen provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 07, 2024

Excellent service like always. Quick turn around and was done with service before the time expected. Thank you! More

by DAVIDGZMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Apr 10, 2024 -

Quality Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 07, 2024

The sales team takes their store name “Quality” seriously. Every step of the purchase process was easy and painless. Thank you Quality Chevrolet Escondido! More

by Gregory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock, Manny Aguirre, Richard Anzures
Apr 10, 2024 -

Quality Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Gregory. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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