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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
2,037 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,037 reviews

October 12, 2025

Very average service. Mainly communication could improve from both parts and service depts. Also quality of the work. More

by runalot70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I appreciate your insights on the communication and quality of service at Quality Chevrolet Escondido. I understand the importance of these aspects and will work on improving them. If you have specific concerns or suggestions, please feel free to reach out to me directly. I value your input and hope to provide you with a better experience in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 11, 2025

Everyone was helpful and had lovely personalities. Especially Juan Gonzalez, the man who provided my service. More

by kayalimathias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
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Oct 12, 2025 -

Quality Chevrolet responded

Thank you for your kind words, Kayali! I'm so happy to hear that you had a positive experience at Quality Chevrolet Escondido and that Juan made a lasting impression with his exceptional service. I truly appreciate your feedback, and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 10, 2025

Bill is stellar. Service is mid at best. What happened to the car wash when they are in for service? My car was so dirty outside from just 3 days there. More

by joshesg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2025 -

Quality Chevrolet responded

Thank you for sharing your thoughts with us, Josh. I appreciate your feedback about the service you received at Quality Chevrolet Escondido. I'm glad to hear that Bill provided stellar assistance, but I also understand your concerns regarding the car wash and the overall service experience. We pride ourselves on maintaining high standards, and your input helps us improve. Please feel free to reach out to us directly so we can address your concerns further. We look forward to serving you better in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 10, 2025

Very busy service department. Customer service was just average. Plenty of room for improvement on efficiency and accuracy! More

by sdmikeg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Mike. I appreciate you taking the time to share your experience with our service department. At Quality Chevrolet Escondido, we strive for excellence and are always looking for ways to improve efficiency and accuracy. Your input is valuable, and I encourage you to reach out to me directly to discuss your concerns further. Thank you for bringing this to our attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 10, 2025

Always professional and pleasant. The waiting area is nice and clean. And your sales staff is appreciated. More

by the Bawhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Link Dixion ( didn’t see him but always great)
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Oct 10, 2025 -

Quality Chevrolet responded

Thank you for your feedback! I appreciate your kind words about our professional staff and the cleanliness of our waiting area. At Quality Chevrolet Escondido, we strive to create a pleasant experience for all our customers. If there's anything more we can do for you, please feel free to reach out. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 10, 2025

On time efficient and used shuttle service. Christian was very nice to offer me to wash my car More

by tatyanalantz
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 10, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Tatyana! I'm thrilled to hear that you found our service efficient and that Christian could assist you with the shuttle service and car wash. We appreciate your feedback and look forward to seeing you again at Quality Chevrolet Escondido! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 08, 2025

Omar was very helpful. He was eager to address any questions we had. The process always takes longer than it seems like it should. I am baffled why it takes hours to pur More

by DAN.STONE.626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
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Oct 09, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Dan! I am glad to hear that Omar was helpful and attentive to your questions during your visit to Quality Chevrolet Escondido. I understand that the purchasing process can feel lengthy at times, and I appreciate your patience. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 07, 2025

The car was returned so dirty, we couldn't see through the window. In the past, they have given it a wash. More

by jamie.y.simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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Oct 08, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Jamie. I appreciate you bringing this to our attention and understand your concerns regarding the cleanliness of the car. At Quality Chevrolet Escondido, we strive to maintain high standards, and your input helps us improve our services. Please feel free to reach out to me directly if you'd like to discuss this further. I hope we get to provide you a better experience in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 06, 2025

Customer service is severely lacking. No communication unless customer calls first. No shuttle service. When dropping off car, no greets you and we spent time waiting before someone came More

by Linda Slade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2025 -

Quality Chevrolet responded

Thank you for sharing your feedback regarding your experience at Quality Chevrolet Escondido, Linda. I understand your concerns about communication and service during your visit. Your input is valuable to us, and we are committed to improving our customer experience. If you would like to discuss this further, please feel free to reach out to me directly. I appreciate your feedback and hope to have the opportunity to serve you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 06, 2025

Service Center greeted and soon service my car. I'was pleased that my car was completed in a timely manner.. I'm enjoying my Equinox and have recommended others to Quality Chevrolet. Joyce Pa More

by JOYCEPATMON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill/ 5 Stars
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Oct 06, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Joyce! I'm thrilled to hear that you had a positive experience with our Service Center and that your Equinox was serviced on time. I appreciate your recommendations and look forward to assisting you and your friends at Quality Chevrolet Escondido again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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