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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
2,001 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,001 reviews

September 29, 2025

Dishonest dealership: Someone TAMPERED with the Get Ready Authorization form I originally signed with witnesses More

by MIRANE9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Aguon
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Sep 29, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I understand your concerns regarding the Get Ready Authorization form. At Quality Chevrolet Escondido, we value transparency and integrity in all our dealings. I encourage you to reach out to me directly so I can address your concerns in detail. Your experience is important to us, and I appreciate you bringing this to our attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Sep 30, 2025 -

MIRANE9 responded

I am very disappointed with the scam that occurred during my experience with Quality Chevrolet on September 27, 2025. I signed a Get Ready Authorization form that included car wash, 2 keys, owner manual (which I did not receive) and gas. As a witness to this Mr. Anthony Aguon, my salesperson, and one of my family members were witness to this agreement. However, at time of signing, the Pre-Contract Disclosure form listed the following option packages selected: Roadvantage Theft, Nano Ceramic Graph Elite and Mile Service Maintenance Contracts. I asked regarding these options that I DID NOT request to be added to the vehicle, and I was told that these options came with the vehicle that I selected to purchase. Later, when I looked through the paperwork that was given to me, I noticed that the carbon copy of my Get Ready Authorization form I originally signed had been TAMPERED with because someone, with different penmanship, had added to the form the following optional packages WITHOUT my consent: ceramic, theft and clear shield. Mr. Anthony said many times that he was “working for me and looking out for me” and that he is always truthful with his customers. He did a lousy job of looking out for his customer by allowing someone to TAMPER with the Get Ready Authorization form he had me sign. He was in on the scam. Mr. Anthony did not mention and/or didn’t even try to sell me the optional packages available. He allowed them to be forced upon me secretly without discussing them with me. What dishonest and liar of a salesperson he turned out to be. I’m very dissatisfied with the dishonesty and conduct of Quality Chevrolet staff members.

Sep 30, 2025 -

MIRANE9 responded

I am very disappointed with the scam that occurred during my experience with Quality Chevrolet on September 27, 2025. I signed a Get Ready Authorization form that included car wash, 2 keys, owner manual (which I did not receive) and gas. As a witness to this Mr. Anthony Aguon, my salesperson, and one of my family members were witness to this agreement. However, at time of signing, the Pre-Contract Disclosure form listed the following option packages selected: Roadvantage Theft, Nano Ceramic Graph Elite and Mile Service Maintenance Contracts. I asked regarding these options that I DID NOT request to be added to the vehicle, and I was told that these options came with the vehicle that I selected to purchase. Later, when I looked through the paperwork that was given to me, I noticed that the carbon copy of my Get Ready Authorization form I originally signed had been TAMPERED with because someone, with different penmanship, had added to the form the following optional packages WITHOUT my consent: ceramic, theft and clear shield. Mr. Anthony said many times that he was working for me and looking out for me and that he is always truthful with his customers. He did a lousy job of looking out for his customer by allowing someone to TAMPER with the Get Ready Authorization form he had me sign. He was in on the scam. Mr. Anthony did not mention and/or didn’t even try to sell me the optional packages available. He allowed them to be forced upon me secretly without discussing them with me. What dishonest and liar of a salesperson he turned out to be. I’m very dissatisfied with the dishonesty and conduct of Quality Chevrolet staff members.

September 29, 2025

Fast and friendly service. Easy service arrangements, good communication, clean waiting area, easy checkout, and vehicle issue seems to have been correctly addressed. More

by S.SESSIONSSD
Recommend Dealer
Yes
Employees Worked With
Juan
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Sep 29, 2025 -

Quality Chevrolet responded

Thank you for your kind words! I'm glad to hear that you had a fast and friendly experience with us at Quality Chevrolet Escondido. We strive to provide excellent service and are glad to know that your vehicle issue was addressed effectively. We look forward to seeing you again for your future service needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 28, 2025

Imran is a really great dealer and also very smart man with 5 language i was surprised .. More

by MANDILAGJORENCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran
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Sep 29, 2025 -

Quality Chevrolet responded

Thank you for your kind words, Mandila! I am thrilled to hear that Imran made such a positive impression during your visit to Quality Chevrolet Escondido. His expertise and multilingual abilities truly enhance the experience for our customers. We appreciate your feedback and look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 28, 2025

I arrived at 2p, 30 mins before my appt time. I had my 6 yr old son with me. I always come prepared with a picnic for a 90 min wait and we set up in the front of the dealership. After more than 2 More

by luvslakers24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Report | Print
Sep 29, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand how frustrating it can be to wait longer than expected, especially with a young child. I appreciate your feedback regarding the communication about your vehicle's readiness and the service you received. It's important for us to maintain our high standards at Quality Chevrolet Escondido, and we take your concerns seriously. I encourage you to reach out to me directly so I can address this situation. Thank you for bringing this to our attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 28, 2025

Always great service and quick. They communicate any needs before continuing the work which is amazing. I will definitely continue doing my car service through Quality Chevrolet. More

by Sandraaudelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Sandra! I'm thrilled to hear that you consistently receive great service at Quality Chevrolet Escondido and appreciate our communication regarding your car's needs. We look forward to serving you again for your future car service needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 28, 2025

I just want to say thank you to Juan for keeping us updated throughout the whole process. More

by ortega211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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Sep 30, 2025 -

Quality Chevrolet responded

Thank you for your kind words! I truly appreciate your feedback and am glad to hear that Juan was able to keep you updated throughout the process. At Quality Chevrolet Escondido, we strive to provide excellent service, and it’s wonderful to know that you had a positive experience. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 28, 2025

It was easy in and out service agent was really nice and easy to deal with thanks More

by E.sahial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2025 -

Quality Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had an easy and pleasant experience at Quality Chevrolet Escondido. Our team always strives to provide great service, and we appreciate your feedback. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2025

First of all their appointments are too late. Usually over 10 days. Second of all their accuracy to repairs and fixing the problems are really very bad. Third of all they hold cars for long time More

by aryankamran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris at service shop
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Sep 28, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience, Aryan. I understand your concerns regarding the length of service visits and the handling of repairs. At Quality Chevrolet, we aim to provide professional and attentive service for every appointment, and your feedback helps us better understand customer experiences. Please feel free to reach out to me directly if you’d like to share more about your visit. Your concerns are taken seriously. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2025

Great service, I got work done on my car and was provided a nice loner while it was being completed. Appreciate the quickness and great work! More

by ALEA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I appreciate your kind words about the service you received at Quality Chevrolet Escondido. I am glad to hear that you enjoyed the loaner vehicle and that the work on your car was completed quickly and to your satisfaction. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2025

We had a great experience here. Everyone we super nice and very helpful . Would definitely recommend to friends and family More

by KNOWLESMATT57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Moreno
Report | Print
Sep 28, 2025 -

Quality Chevrolet responded

Thank you for your kind words, Matt! I am thrilled to hear that you had a great experience at Quality Chevrolet Escondido. Our team strives to provide the best service possible, and your recommendation means a lot to us. We look forward to seeing you again and assisting your friends and family in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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