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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

April 30, 2024

Lewis and teddy did a great job on the process and the lease deal was exceptional More

by emilegr61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Quality Chevrolet responded

Thank you for the feedback! Our top priority is exceptional customer care and I am proud that this was offered to you during your recent visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 30, 2024

The service technicians are very professional and polite. I have been bringing my vehicle here ever since I purchased it in 2020. More

by lnichols007
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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May 02, 2024 -

Quality Chevrolet responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 30, 2024

Sales person Kenny was very helpful and answered all my questions. Went the extra mile to help find the right vehicle for me. Thank you Kenny for all the help. More

by jcisneros4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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May 02, 2024 -

Quality Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that Kenny could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 30, 2024

I have taken my car for the same issue 2 times and still has not been fixed they call me and say its done and fix other things or not sure cause still making the noise i took it for the first time. More

by cmaricruz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karen not sure who the maintenance name is?
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May 02, 2024 -

Quality Chevrolet responded

I am concerned to hear about the poor experience you had with us. I am committed to improving our services, and your insights will be invaluable in helping me make any necessary changes. I hope you will give us another chance to make it right and provide you with a much better experience. If there's anything specific you would like to discuss or if you have any further feedback, please don't hesitate to reach out to me directly. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 30, 2024

I really like the service and personnel. Somewhat disappointed that my truck had not been washed More

by jimkleintdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Quality Chevrolet responded

Thank you for taking the time to provide this feedback, Jim. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to contact me if you’d like to discuss anything in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 30, 2024

Excellent service. Awesome experience purchasing out vehicle. Easy in and out process. Highly recommend dealership More

by adrianreyes310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
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May 02, 2024 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 29, 2024

Daniel. L gave me incredible service and was to fine me the perfect vehicle. The whole process was easy and I left happy and satisfied More

by regaladodavid213
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Lopez
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May 02, 2024 -

Quality Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 28, 2024

The service department is good, but they need to communicate more with the customer. Thanks More

by jdemarcojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Quality Chevrolet responded

Thank you for taking the time to provide this feedback, jdemarcojr. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 28, 2024

Wonderful dealership! I really enjoyed working with my salesman and found all the staff friendly and helpful. Would highly recommend Jose “Teddy” Hernandez who made buying More

by alexish0520
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
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May 01, 2024 -

Quality Chevrolet responded

Congratulations on your new vehicle, Alexish. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jose was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 28, 2024

Always receive the best service when I drop off my car for an oil change. The guy (sorry forgot his name) was really nice when I asked him about adding air in the tires. More

by jeane8484
Recommend Dealer
Yes
Employees Worked With
He hl
Report | Print
May 01, 2024 -

Quality Chevrolet responded

Jeane, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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