Puente Hills Toyota

Fernando was very professional and made the process of buying a car enjoyable the way it should be. Sheryl completed the paperwork fast and efficient, answered all my questions. Ths is the 2nd car I buy buying a car enjoyable the way it should be. Sheryl completed the paperwork fast and efficient, answered all my questions. Ths is the 2nd car I buy @ Puente Hills Toyota, See ya'll in 5 years !! More

We went into the dealership after perusing the internet and finding a used car we were interested in. Sam Truong met us, showed us the vehicle (2009 Corolla), the carfax, and gave us the pertinent vehicle and finding a used car we were interested in. Sam Truong met us, showed us the vehicle (2009 Corolla), the carfax, and gave us the pertinent vehicle information. He was great to deal with. After Sam completed the preliminary sales process, Sheryl Glass completed the paperwork. She answered our additional questions and completed the process in an expeditious manner. Both Sam and Sheryl were professional in their demeanor, and they made the buying experience a pleasurable one. More

I had been thinking of buying a new car for quite some time but kept putting it off. My busy work week kept me to researching cars on-line in the middle of the night, and never actually going to look at a time but kept putting it off. My busy work week kept me to researching cars on-line in the middle of the night, and never actually going to look at anything. Whilst my penny-pinching, tight-fists kept me from opening my wallet to actually make a purchase. Finally I decided to send out some inquiries. Mr. Kern replied to me the next day and wanted to know how he could help. At first I was wary of him (he is a salesman after all) but his amicable and approachable manner quickly allowed me to trust him. After a few phone conversations on what I was looking for, what I could afford, etc.. I finally had a day-off to check out the dealership in person. On arrival I was first surprised by the wide selection of cars, it is a really big lot. The friendliness of the staff when I arrived and asked for Mr. Kern was perfect after the drive in L.A. traffic. They showed me directly to his office offered to get me a drink and a snack (which I gladly accepted), and gave me a minute to decompress before I talked business with Mr. Kern. Once we started talking all the stars aligned. Knowing that I had time constraints and am very cheap, nay, FRUGAL, had had already set a few cars aside for me to check out. A basic new car, base model Hybrid, a SUV, and a Camry that was a few years old (now my car). He understood tat my heart wanted the hip Hybrid, or a "cool" SUV, but could tell that my cheap, nay, FRUGAL self would want to see the more "affordable" options as well. After a few quick test drives, and him showing me the work he had already prepared on what payments would be I chose my car. He already had my info prepared, so after only a few hours of being at the lot I drove away. Happy as a fat kid with an ice cream cone, I left in my "brand new" (new to me, 2008) Toyota Camry. If it weren't for all the work Mr. Kern had put in I'm sure I'd still be driving the beater I traded in. More

I was more than pleased with my car buying experience at Puente Hills Toyota. The salesman went above and beyond, even delivering the car to my home. I purchased an older car but will return for my next new Puente Hills Toyota. The salesman went above and beyond, even delivering the car to my home. I purchased an older car but will return for my next new car purchase. The staff at Puente Hills were great. More

I purchased a new vehicle for my mother, a 2010 Highlander Limited which fits her lifestyle perfectly. After no luck searching dealerships for the vehicle in the color and with the options we want Highlander Limited which fits her lifestyle perfectly. After no luck searching dealerships for the vehicle in the color and with the options we wanted, we were recommended by my cousin to contact Ray Alvarez and Derrick Bates at the Puente Hills Toyota Scion dealership. They quickly put us at ease with their professionalism and quality service. They were knowledgeable in answering all of our questions about the vehicle and purchasing process where we were also trading in a vehicle. They worked with us in getting the best price for the trade in and the Highlander. Their dedicated service continued with Kim Sims, the finance manager, who assisted us in completing the transaction. I would definitely recommend this dealership to others. More

My experience at Puente Hills Toyota was the most pleasant experience ever to buy a new car. Our sales representative Simon Kim got right down to business and wasted no time. He was really honest , k pleasant experience ever to buy a new car. Our sales representative Simon Kim got right down to business and wasted no time. He was really honest , kind and patient. I have no doubt to return and refer my friends and family. I really want to thank him, Simon Kim, again. More

I would definitely will deal with this dealership again!!! Great service!!!! Calvin is a great seller. I hope that I can work with him again! I really enjoyed the service that I received at Puente Hi again!!! Great service!!!! Calvin is a great seller. I hope that I can work with him again! I really enjoyed the service that I received at Puente Hills Toyota. They are a wonderful group of people to deal with. More

I was looking for a used Toyota. Calvin introduced himself to me immediately and made me feel very comfortable while browsing. I let him know I was still window shopping and he wasn't turned off by t himself to me immediately and made me feel very comfortable while browsing. I let him know I was still window shopping and he wasn't turned off by that at all. He treated me very professionally and his congeniality and willingness to offer me his assistance made me feel like I wanted to come back to buy a car here if things work out for me. More

These two ladies took the time and become involved in my purchase of this one of a kind vehicle and got me the best deal that anyone could find. Most important was the immediate personal connection that I purchase of this one of a kind vehicle and got me the best deal that anyone could find. Most important was the immediate personal connection that I had with both. It was easy to see that they truly cared about my purchase and would go to any lengths possible to make it work. Both stayed late into the evenings to afford me personal contact with them. People like these two ladies come by I feel once in a lifetime. What they got me is everything that I hoped to be able to get. Both a great price for the vehicle I purchased, and a GREAT Interest rate along with a fair price for my trade in vehicle. While the sales staff worked hard to get me the best rate, these two ladies were most evident behind the scenes making it happen. I would recommend these ladies for the warmest and most congenial award---Puente Hills Toyota should be proud to have them as employees and customers should be proud to be able to interact with them both. Kathryn and Sheryl Yes I am eternally greatful for all that they have done and they will have a special place in my heart. Investing in this day and age one must exercise extreme caution and they calmed my fears immediately. Your friend Lewis More

This was one of the easiest and most pleasant car buying experiences I've had. With little negotiation, they gave a great, no-hassle price on a new Toyota. There were some issues and a slight "hard" sell wh experiences I've had. With little negotiation, they gave a great, no-hassle price on a new Toyota. There were some issues and a slight "hard" sell when it came to the finance department and an extended warranty (which, of note, was handled by a different person--not our sales consultant), but nothing that would make me walk away or tell others to avoid this dealership. A year later, we love the car and still feel we got a great deal. More