Puente Hills Toyota

It was my first time buying a car. My salesperson Greg, was extremely helpful. He was easy to talk to, honest, and charismatic. I enjoyed my experience because the 8 hours wasn't dreadful but suprisingly was extremely helpful. He was easy to talk to, honest, and charismatic. I enjoyed my experience because the 8 hours wasn't dreadful but suprisingly pleasant considering the stressful conditions of buying a car. I want to thank Greg for his patience and kindness. I am extemely happy with my buy! The only thing I was unhappy with was having to pay for my second key. For all buyers make sure you ask if a used car comes with 2 keys because if not you may have to pay an extra whooping $200 to make another. More

They where vary nice,truthful,no lies, My overall They where vary nice,truthful,no lies, My overall experience was great. When I talked to Ray on the phone before I went to the dealership he told me They where vary nice,truthful,no lies, My overall experience was great. When I talked to Ray on the phone before I went to the dealership he told me he had the car I was looking for. Not like Elmore Toyota of Westminister there rating would of been POOR/RUDE/ wouldn't send anyone there. Ray kept in touch every step of the way through the loan process. AWESOME DEALERSHIP More

I purchased a 2012 Sienna from them, got the quote from the Internet Department. They got the lowest price among all other dealers, I came there couple times before I decide to purchased it. Ray Alvarez an the Internet Department. They got the lowest price among all other dealers, I came there couple times before I decide to purchased it. Ray Alvarez and Ian Hsu were the sales, they're awesome no pressure or haggling. On the day of purchase got in and got out within 2 hours. Never ever I bought a car that quick, usually spent half of the day at the dealership. More

Just want to extend my appreciation to you Gilbert. I Just want to extend my appreciation to you Gilbert. I have an awesome experience with this dealership and great customer service thanks to Gilbert. Just want to extend my appreciation to you Gilbert. I have an awesome experience with this dealership and great customer service thanks to Gilbert. I would rate 101% for overall services. It's such a great opportunity to meet Gilbert. He's professional, friendly and trustworthy. I will definitely refer friends and family members to this dealership. I'm extremely happy with the new highlander. Thank you so much for making this easy transaction. :) Have a wonderful holiday. I know I will. More

I brought along my parents to take a look at the new Prius on a late Monday evening. His multi-lingual skills were beneficial in explaining the complexities of a hybrid vehicle in understandable terms Prius on a late Monday evening. His multi-lingual skills were beneficial in explaining the complexities of a hybrid vehicle in understandable terms to them. He took the time to give us a test drive and made the process very easy since he is a Prius owner himself. I got the price that I was looking for and was quite happy. I was prepared for the worst when dealing with a dealership, given all the horror stories out there, but Puente Hills was the opposite of that. Perhaps since they're smaller in comparison to some of the other bigger Toyota dealers in the So Cal area, they work harder and it shows. Highly recommended dealership, it's a hidden gem off the 60 freeway. Sim Luu was a big reason for that! More

My dad, my brother, and I were shopping and came across Puente Hills dealership. When we arrived, many Sales Representatives were standing outside and I asked them if they have a Chinese/Cantonese Sales Re Puente Hills dealership. When we arrived, many Sales Representatives were standing outside and I asked them if they have a Chinese/Cantonese Sales Representative. One of the Sales Representatives took us directly to Sam Truong. We sat down and discussed what we are looking for. We told him that we are looking to purchase a Gray Metallic NEW Toyota Camry LE 2012. He then checked the computer, grabbed a key, and took us outside to the lot to look for the New Toyota Camry LE 2012. He showed us the vehicle and demonstrated what NEW features on the 2012 Camry. After that, I took a test drive on the car and when I got back to the lot, I asked him if I can pick another NEW Camry 2012 and he was fine with it. Then we went inside his (Sam) office to discuss the deal. The price was firmed. When we finally agreed on the deal, he processed our paperwork. He sent the paperwork to the finance office who we met Ted Collins. Ted was very helpful and nice into getting me a lower interest rate by running a second credit check. He discussed the paperwork very well in detail. When I do not understand on something; he was very polite and explained to me again. An excellent nice person. Ted and Sam both discounted me an extra $500 because I am a recent graduated in college. When Ted finished the finance paperwork, Sam came out to do a checkout checklist where he explains all the details for the NEW 2012 Camry features once again. He is such a great and very initiative person, going extra miles in explaining to me again. Not like other Sales Representatives, after they completed the transaction, they would just hand you a key, leaving you to drive off without giving you more information about the car. At the end, Sam handed my NEW Camry 2012 key and we did our last handshake and drove away happy. We highly recommend this dealership and looking forward to refer all relatives and friends to this dealership. Sam Truong was nice. He has an excellent personality and easy to talk to. Overall, my experience with Puente Hills Toyota is excellent. It was pleasure doing business with this dealership. A+A+A+A+A+ More

Bought my 2nd Scion TC from Calvin Mann and everything was done over the phone and email. He made a video on youtube to show me the features and functions which saved me alot of time from going the dealer was done over the phone and email. He made a video on youtube to show me the features and functions which saved me alot of time from going the dealer. He took the car buying experience to a whole new level. Puente hills scion is one of the biggest dealership I have been to and it has a mini movie theater!! More

I bought many Toyota(s) before for both my company and my family. I had never purchased a car from this dealer before even though my company it's down the street but this time i was recommended to this deale family. I had never purchased a car from this dealer before even though my company it's down the street but this time i was recommended to this dealer. The sales process & pricing was great since they were able to match a quote from Longo. However, the bad experience happened when we were in finance department. Like all other dealerships, they always try to up-sale in warranties and services and like always, i never buy any of them. His attitude immediately changed then the dealer want me to pay the 3% credit card charge if i use my credit card for my down payment...ARE YOU KIDDING ME????? Oh, and this is after i signed the contract!!! More

We had our best car buying experience ever! Greg Kern, We had our best car buying experience ever! Greg Kern, the Internet Director, was very professional and very efficient! I spotted the car on Thursda We had our best car buying experience ever! Greg Kern, the Internet Director, was very professional and very efficient! I spotted the car on Thursday morning online and we went home with it the next day! We didn't wait for hours and got all of the info we wanted on the car. We had been looking for weeks and talked to many dealers. They were really great at Puente Hills and the price was great too! We had done a lot of homework so we know we have a great car at a great price! Chantal T - Tustin, Ca More

the sales rep (Calvin Man) was very friendly, helpful, efficient, and honest, would definately refer to my other friends. he helped me save lots of time waiting at dealership compare to all my previous ca efficient, and honest, would definately refer to my other friends. he helped me save lots of time waiting at dealership compare to all my previous car buying experience. More