Puente Hills Toyota

Calvin was very helpful and knowledgeable about my new vechicle. He answered all our questions and some my husband and i hadn't thought of. When it is time for a new vechicle we will definetly come back t vechicle. He answered all our questions and some my husband and i hadn't thought of. When it is time for a new vechicle we will definetly come back to Puente HIlls Toyota. They're customer server was great! More

I honestly can't say enough good things about Puente Hills Toyota. Previously, I had spent a few weeks doing the usual negotiation grind at other dealerships around LA, it was miserable and I was getti Hills Toyota. Previously, I had spent a few weeks doing the usual negotiation grind at other dealerships around LA, it was miserable and I was getting nowhere. I saw the car I was looking for online and reached out to Alvin, the Puente Hills internet sales manager, and it was shockingly easy. We negotiated the entire deal before I ever stepped foot in the door. It took maybe 15 minutes, then he sent it to me in writing just so I knew it was all on the up and up. Showed up, did a test drive, it was all very no pressure. I signed the deal with Sheryl in finance, she's totally great and even cut me even more of a deal on the financing (which was already a great price, I checked in with Consumer Reports and all that). Then, days after I signed, Sheryl and Kathryn called to tell me they could even lower my monthly payments further. I repeat, AFTER THE DEAL WAS SIGNED AND I DROVE AWAY they helped me get an even better price. On what planet does a dealership do that? Puente Hills is great. I know how endlessly soul-sucking buying a car can be, but really, if you have any doubts about this place, shoot me an email. They did right by me and I recommend it highly. Rich More

It was my first time to buy a car in Puente Hills Toyota. I got a Scion Tc, that was a great car, and the sales director Calvin Mann was very friendly and had a great patient to me. I was so happy to get my I got a Scion Tc, that was a great car, and the sales director Calvin Mann was very friendly and had a great patient to me. I was so happy to get my first car in this dealership. I strongly recommend here to you guys. More

This was my first time being in this dealer and my experience was excellent. This is not the first time that I buy a new vehicle but it was the first time I was treated like this. Gilbert was so nice experience was excellent. This is not the first time that I buy a new vehicle but it was the first time I was treated like this. Gilbert was so nice and helpful. He answered all my questions and he's the best. If sometime I need to go back I will ask for him always. He always has a smile on his face and that is something nice. He never tried to force me to buy a car and that is something that I really appreciated of him. I bought the car for everything that he told me about it but not because I felt pressured to buy it. He knows a lot about all models that Toyota has. I think he knows how to do his work because he's well prepared to answer all the questions that his customers have. Thank you Toyota for hiring people like Gilbert. More

I went to puente hills toyota on a weekday and bought a I went to puente hills toyota on a weekday and bought a corolla S a couple weeks ago. I was greeted by Steven. Stevenand Jose was very friendly and h I went to puente hills toyota on a weekday and bought a corolla S a couple weeks ago. I was greeted by Steven. Stevenand Jose was very friendly and honorable. I had great experience there. I definitely buy a car from them again in the future. Thanks again, guys. More

I went in looking for a new car, and Calvin was extremely friendly and helpful. He not only showed me all the cars I was interested in, but also went out of his way to give me detailed comparisons between v friendly and helpful. He not only showed me all the cars I was interested in, but also went out of his way to give me detailed comparisons between various different vehicles. The prices that were offered also beat every other dealer that I had gotten quotes from. Overall, I was extremely satisfied. More

My girlfriend and I went into this dealership with a laundry list of options/features for the Toyota Tacoma Prerunner and ready to buy! We were greeted by Salesman Sean Sahrai, who we found approachabl laundry list of options/features for the Toyota Tacoma Prerunner and ready to buy! We were greeted by Salesman Sean Sahrai, who we found approachable and very knowledgeable. His non-aggressive mannerism made our experience extremely pleasant. He wrote up the offer with the price we were willing to pay. He excused himself and presented it to the sales manager and of course he countered. After a brief back and forth, Mr. Sahrai introduced us to Sales Manager Scott Peterson. Surprisingly, he was able to negotiate the deal to our satisfaction and set up arrangements to bring the vehicle that he had found at another dealership. The next day we came in to view the vehicle based on the agreement negotiated the night before, Scott Peterson and Derek Bates assisted us and were very personable and helpful. After viewing the vehicle, which met our strict specifications, it was purchased. We have since received follow up calls from the staff concerning the vehicle and their service. I am very happy with the customer service I received during my purchase experience at this dealership. I would recommend anyone to purchase a vehicle from Puente Hills Toyota. Sincerely Alfred Avila More

I was in the market for a new Scion and pretty much knew what I wanted, but I was terrified to go into the dealership because of past experiences that still give me nightmares (at Puente Hills Ford by the w what I wanted, but I was terrified to go into the dealership because of past experiences that still give me nightmares (at Puente Hills Ford by the way). I got in touch with Greg Kern via the Scion website just to ask if they still had a car in stock and he ended up taking care of everything! When the car I was looking at was sold he made sure to find another one and stayed after hours until it was delivered. When that one had a huge scratch he offered to pick up another one in San Diego for me so I could have it the next day. Everything about this buying experience has made me completely redefine the idea of car salesman/dealership in my mind. Greg was always VERY upfront with everything, never once tried to BS anything, and did everything he could to help me find the best deal with what I wanted. I never felt like I was being pushed into anything. After everything was signed and the car was mine, Greg gave me his cell phone and personal e-mail address just in case I needed anything, even though he is going to be on vacation. Talk about dedication! If you're looking for the BEST costumer service you will ever experience I would recommend this dealer, and Greg in particular. I've already given his number to my entire family and will continue to recommend him to anyone who will listen. The car is great too by the way, LOVE IT! More

We went to numerous dealerships and did research online over the last few months. Couple of Toyota told us it would take months to find our car we wanted & other Toyota dealers didn't return phone calls. C over the last few months. Couple of Toyota told us it would take months to find our car we wanted & other Toyota dealers didn't return phone calls. Calvin was great and found the car we wanted, with all the features we wanted, and best of all - the price was fair with no haggeling! More

Greg Kearn was very friendly, super helpful and made me feel comfortable while purchasing my new Venza. will recommend to all my friends. my father is actually shopping for a toyota truck and I have al feel comfortable while purchasing my new Venza. will recommend to all my friends. my father is actually shopping for a toyota truck and I have already informed him of the great service I received at Puente Hills Toyota. Thanks Greg! More