Puente Hills Toyota

We had a very pleasant experienced with this dealership. The employees took care of us very well. They are very friendly and helpful. I will definetely recommend Puente Hills Toyota and the sales rep Stev The employees took care of us very well. They are very friendly and helpful. I will definetely recommend Puente Hills Toyota and the sales rep Steven Ly to our friends and family. We came home very happy with a brand new car. More

I just bought a black toyota 4runner 2011 at puente hills toyota scion.My experience with SIM LUU was wonderful, he explian to me every little details about the car.He speak fluence chiness,vietnamese and en toyota scion.My experience with SIM LUU was wonderful, he explian to me every little details about the car.He speak fluence chiness,vietnamese and english.I hightly recommend to go to puente hills toyota and look for SIM LUU.He will give you very good deal or he will beat any other dealer price. More

I highly recommend to go see Sim Luu at Puente Hills Toyota--he was dedicated, he listens, and works very hard to get you the best deal possible. I was really happy with how everything turned out. I ha Toyota--he was dedicated, he listens, and works very hard to get you the best deal possible. I was really happy with how everything turned out. I had experienced some very lazy sales people at other Toyota dealers, and Sim was active and responsive. More

Bought new 2011 fj cruiser, was a great smooth transaction, the general manager nick was amazing! we couldnt have asked for a better sales man Sim Luu made our experience amazing. kim Simms did ou transaction, the general manager nick was amazing! we couldnt have asked for a better sales man Sim Luu made our experience amazing. kim Simms did our paper work, she had such an amazing personality. overall we are EXTREMELY happy with our purchase (= Totally recommend buying a toyota at this location. 100% satisfied.. More

I think this is a very good dealer because he made me feel like I am in my hometown. I am a Chinese, and He is a Chinese too. To me, he explained everything so clearly that I could not be confused. This feel like I am in my hometown. I am a Chinese, and He is a Chinese too. To me, he explained everything so clearly that I could not be confused. This is my first car and I really need a lot of help on everything, such as insurance and many other things. He helped me a lot on all the things, so I really want to introduce my friends to come to buy cars from him. More

Had a wonderful experience here with Greg Kern. He made the entire process very easy and enjoyable. The dealership is very large and even has a subway located inside of it. Greg took care of all of the d the entire process very easy and enjoyable. The dealership is very large and even has a subway located inside of it. Greg took care of all of the details before we ever visited the dealership. When we arrived, our car was waiting for us and sparkling clean. We would highly recommend this dealership and salesperson to anyone. More

Our new car purchase was a very pleasant experience with Puente Hills Toyota Scion. Our sales man Mr. Ron Landin was a highly exceptional salesman with great knowledge of the product. We were able to purcha Puente Hills Toyota Scion. Our sales man Mr. Ron Landin was a highly exceptional salesman with great knowledge of the product. We were able to purchase our vehicle in a professional environment with no-pressure and without any delays or long waits. We would recommend all of our family and friends to Mr. Ron Landin in their next vehicle purchase! We thank Puente Hills Toyota Scion for our overall great experience!! More

In comparison to the other dealerships I had visited, my car shopping experience at this facility was stupendous. My salesperson, Sim Luu, is friendly and knowledgeable to what I was looking for. I highly r car shopping experience at this facility was stupendous. My salesperson, Sim Luu, is friendly and knowledgeable to what I was looking for. I highly recommend this facility and Mr. Luu to family and friends. More

Very friendly, staff with great environment for purchasing the vehicle. Kids do not enjoy being at dealership, however with entertainments that they have set up for children, it was much smooth tr purchasing the vehicle. Kids do not enjoy being at dealership, however with entertainments that they have set up for children, it was much smooth transaction to wait. We have already did research on price so we know that we received best deal in town for our new sienna minivan. I don't enjoy going to car dealership since it will take minimum 6 hours to come to agreement, but 4 hours was faster than what we expected. I love the 2 years toyota care program that they featured will save me some money. Since I got my vehicle on raining day, I will be going back for detail work on my car. I gave up my QX 56 for Toyota Sienna, so hopely service will be smooth as the purchase. More

Absolutely the worst customer service I have ever experienced. I had found a particular car I was interested in online and contacted the dealership directly. I was put in touch with Ike Padre who ass experienced. I had found a particular car I was interested in online and contacted the dealership directly. I was put in touch with Ike Padre who assured me he would take excellent care of me. I live 2 and a half hours away and was very specific on what I wanted. (Mind you I do live within 20 minutes of 2 Toyota dealerships and passed several more on my way.) Ike was very persistent, as most sales men are trying to get me in the dealership right away. My time is very limited as I work 50+ hours a week, attend school full time, and am a wife and mother of 2. I wanted to ensure that my time was not going to be wasted driving such a far distance. I was in touch with Ike Padre over the phone and agreed to meet him within 3 days of our initial conversation. We even spoke twice on the day I drove down there before I actually left. Once I finally got to the dealership and met Ike, I was informed that the car I was interested in had been sold the night before...REALLY??? This could not have been addressed at an earlier time? Why could the car not have a "sale pending sticker" on it? If that is not something they do, then fine understandable. At the very least knowing the distance I was driving and that I was only interested in one specific car, I should have been notified that it was no longer available during one of conversations we had that day! But no, the typical car sales man that puts a bad name out there for the honest man trying to make a living, did not care about his customer and thought he would get me to settle on another car if I showed up. Absolutely not! I am not about to give this company my business nor will I recommend to any friend or family member. More