
Puente Hills Toyota
City of Industry, CA
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1,306 Reviews of Puente Hills Toyota
Bought my 2nd Scion TC from Calvin Mann and everything was done over the phone and email. He made a video on youtube to show me the features and functions which saved me alot of time from going the dealer was done over the phone and email. He made a video on youtube to show me the features and functions which saved me alot of time from going the dealer. He took the car buying experience to a whole new level. Puente hills scion is one of the biggest dealership I have been to and it has a mini movie theater!! More
I bought many Toyota(s) before for both my company and my family. I had never purchased a car from this dealer before even though my company it's down the street but this time i was recommended to this deale family. I had never purchased a car from this dealer before even though my company it's down the street but this time i was recommended to this dealer. The sales process & pricing was great since they were able to match a quote from Longo. However, the bad experience happened when we were in finance department. Like all other dealerships, they always try to up-sale in warranties and services and like always, i never buy any of them. His attitude immediately changed then the dealer want me to pay the 3% credit card charge if i use my credit card for my down payment...ARE YOU KIDDING ME????? Oh, and this is after i signed the contract!!! More
We had our best car buying experience ever! Greg Kern, We had our best car buying experience ever! Greg Kern, the Internet Director, was very professional and very efficient! I spotted the car on Thursda We had our best car buying experience ever! Greg Kern, the Internet Director, was very professional and very efficient! I spotted the car on Thursday morning online and we went home with it the next day! We didn't wait for hours and got all of the info we wanted on the car. We had been looking for weeks and talked to many dealers. They were really great at Puente Hills and the price was great too! We had done a lot of homework so we know we have a great car at a great price! Chantal T - Tustin, Ca More
the sales rep (Calvin Man) was very friendly, helpful, efficient, and honest, would definately refer to my other friends. he helped me save lots of time waiting at dealership compare to all my previous ca efficient, and honest, would definately refer to my other friends. he helped me save lots of time waiting at dealership compare to all my previous car buying experience. More
We had visited several dealerships this week. We met Ray Alvarez, Internet/Fleet Manager. What a breath of fresh air. He knew his product thoroughly and he never knocked his competition. We had a long Alvarez, Internet/Fleet Manager. What a breath of fresh air. He knew his product thoroughly and he never knocked his competition. We had a long-standing relationship with another local Toyota dealership. When we asked them for a certain color and we were told they didn't have it in stock and their policy was not to search or trade for what we wanted. Ray quickly put a deal together for us that was more than fair. We did our homework. He has personal integrity and attention to detail. What more can you ask for in a sales professional?? He got us 0% financing when we thought we had no hope of qualifying. A real thorough sales person. He will be outs first choice from this point forward. We rarely write reviews or "thank you" notes, but Ray certainly deserves one. Thank you Ray!! More
Calvin Man was the first dealer to come and initiate a talk with us. We talked about the Prius 3 with Sunroof package we wanted. He allowed us to test drive it and he showed us the different functions of talk with us. We talked about the Prius 3 with Sunroof package we wanted. He allowed us to test drive it and he showed us the different functions of the buttons and displays on the car. Afterwards, we spoke to him about his experiences with this model and the pros/cons of the vehicle. We were then directed to Sam Truong, who after performing a credit check, described to us about our vehicle's history, its features and abilities, and the price. We did change our mind to lease a Prius 2, but both Sam and Calvin didn't seem to have a problem with that. We managed to reach a price level that both parties were content with, without any problems or issues. When we came to pick the Prius 2 up, Calvin agreed to have the car washed and polished before handing the vehicle over to us. And before we drove off, Sam gave us the full run-through of the cars features. He also instructed us on how to take care of the car, making sure that we won't run into any problems in the future. More
Puente hills toyota has a very good service. Calvin Mann fleep manager help me a lot my questions are all answered, he explained it very well. fleep manager help me a lot my questions are all answered, he explained it very well. More
My parents and I came here to find a good first car for me and this was the only place that had decent used cars for a fair price. Sim Luu helped us out a lot and put my parents at ease because he was able me and this was the only place that had decent used cars for a fair price. Sim Luu helped us out a lot and put my parents at ease because he was able to speak Vietnamese and explained everything very thoroughly. He gave us his honest opinion about which car would be better for me and was extremely patient with us. We went home happy with a Toyota Camry. I highly recommend this dealership! More
Great experience. Seeing the internet specials on the Highlander, I drove in with my 2010 RAV4 looking to upgrade to a 2011 Highlander. I met Sim Luu at Puente Hills Toyota and asked about the 2011 Highl Highlander, I drove in with my 2010 RAV4 looking to upgrade to a 2011 Highlander. I met Sim Luu at Puente Hills Toyota and asked about the 2011 Highlander. He performed a sales walk and explained the vehicle features in full detail, then test drove. Sim was very personable and I was at ease. I also met up with the Sales Manager - both were professional, and felt very little sales pressure. I came back with my wife to test drive, she loved it, we ended up purchasing the 2011 Highlander the same day with an awesome deal. This makes it my 6th Toyota, and will be a repeat customer with Puente Hills Toyota. More
Greg was very friendly and approachable. I was very happy to leave with a new car! He was able to get me a good deal and treated me with respect. I would definitely recommend him to others. to leave with a new car! He was able to get me a good deal and treated me with respect. I would definitely recommend him to others. More