Puente Hills Toyota
City of Industry, CA
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1,297 Reviews of Puente Hills Toyota
After I graduated college on the east coast, I got a job here in LA. Once I had settled in, it was time to upgrade from my old POS car I had been driving since the beginning of college, and into something t here in LA. Once I had settled in, it was time to upgrade from my old POS car I had been driving since the beginning of college, and into something that wasn't going to break down on me at the tip of a hat. The problem was that since I had just graduated college, I didn't have a credit history. My credit score wasn't bad, I just had no history. I had always enjoyed the look of the first generation Scion tC, and the 2011 tCs were even better. So I looked through this site to find the best Toyota/Scion dealer in LA. Puente Hills was at the top of the list, and for good reason. Within hours of inquiring about a new tC online, I got a call from Gilbert Saralegui. He didn't care about my lack of credit history, he was determined to put me into the car I wanted. So I came in the next day to look at what they had in stock. Gilbert and Greg Kern worked extremely hard to try to get me into a new 2011 tC. When it became clear that because of my credit history it wasn't going to happen, they immediately had the solution. I ended up with a certified pre-owned 2008 tC in exactly the same color I wanted. The financing was exactly where I wanted it. They were extremely helpful throughout the process. They even helped me get a temporary insurance policy when my current insurance agency was clearly trying to rip me off over the phone. Throughout two test drives, hours of paperwork, and having to drive an hour back to my house to pick up a check, Gilbert was extremely friendly. Even when I has having trouble coming up with paperwork to establish my residency(having just moved to LA), he was extremely patient. It was a better experience that I could have possible hoped for, and I am extremely happy with my car. When I eventually get my next car, I'm going to Puente Hills Toyota. More
my name is Joselito Pamulaklakin. i just bought a toyota camry 2011 last 12/26/2010. my overall experience with Puente Hills toyota was great, Sam and Jose were both nice from start to finish. I have alr camry 2011 last 12/26/2010. my overall experience with Puente Hills toyota was great, Sam and Jose were both nice from start to finish. I have already in my mind what car and price that i am willing to pay so it didn't take time for me and the dealership to finalize the sales. More
A month ago I bough a Toyota Camry with 36,000 miles and it was the best experience possible. Before going to Puente Hills, I went to five other dealerships looking and different cars. I even sat down and it was the best experience possible. Before going to Puente Hills, I went to five other dealerships looking and different cars. I even sat down and talked numbers with two of them. Their sales tactics were aggressive and the whole experience felt slimy. I went into one dealership with an advertised 0.9% financing. That some how got lost and they tried to sell me a car at 6.9% saying I didn't 'enough' good credit. It wasn't until I got feed up and left that the next day they emailed me that they could get me the 0.9% financing that I wanted. I hate playing games so I didn't bother going back. I finally found Puente Hills through usedcars.com. There was a lot information about the car available online, including a ton of photos, carfax and a description. Knowing which car I wanted and the price I wanted it for, I set up a test drive. When I got there the next day, they didn't play any games. The car I wanted was available. It was listed at the price I wanted and the loan I got was better than I found anywhere else. The best thing I can say is that if felt like Greg Kern was working with me to get a deal on this car. One example is the trade in with my old Pontiac. He asked me if I had any other offers on the car. I did and he told me to keep it to myself. If he could get me a better deal, than great. If not he would use that offer to match it. I enjoyed buying my car from Greg Kern. He was enjoyable to talk with. He walked me through the paperwork answering any questions I had. At no time did I feel pressured. We simply agreed on the numbers, filled out the paperwork and I was able to drive off in my new (to me) Camry. A week after I bought the car a question came up about the nitrogen in the tires. I called Greg and left a message. He got back to me within minutes and although he didn't know the answer, he got me in touch with the service department which answered my questions and very helpful. More
We were treated courteously and with respect. Some question that needed answering were answered with detail and a print out explaining our concern. We were helped to set up the monthly payment through question that needed answering were answered with detail and a print out explaining our concern. We were helped to set up the monthly payment through the automatic system of our bank. There were some refunds that we were entitled to on the trade in vehicle and Ms. Sang helped us by directing us to the proper department. Thanh you very much, The Baltodanos More
My husband and I have bought 4 different cars, all different makes...Gilberto Saralegui JR. at Puente Hills Toyota gave us the BEST experience ever! He was accomodating, understanding, and he really different makes...Gilberto Saralegui JR. at Puente Hills Toyota gave us the BEST experience ever! He was accomodating, understanding, and he really gave his best to give us a good deal where we both win. We LOVE our new Sienna and will ONLY buy Toyotas from now on at this dealership; crossing our fingers Gilbert S. Jr never leaves!!! Thank you Gilbert! More
Scott is the best sales manager at Puente Hills Toyota. I got my new car delivered very smooth and easy. Puente Hills Toyota is simply the best. They are all friendly, knowledgeable, and extremely helpful I got my new car delivered very smooth and easy. Puente Hills Toyota is simply the best. They are all friendly, knowledgeable, and extremely helpful. Scott and Sheryl helped with my new Toyota Camry purchase! Scott is a great guy and helped me to get an amazing deal. I highly recommend him and Puente Hills Toyota. More
My wife and I were in the market for a Scion xB. While on an errand on day we stopped in to take a look. Aj Wanker was so friendly we went ahead and test drove one. We loved it and Aj made the deal happen. A an errand on day we stopped in to take a look. Aj Wanker was so friendly we went ahead and test drove one. We loved it and Aj made the deal happen. A few weeks later while getting something installed on our brand new 2011 Scion xB I saw a very nice used 2009 xB on the lot. I told AJ what I could do as far as a deal and he again made it happen. All of the other people that work with AJ were extremely friendly. The finance managers we worked with were also incredible. They not only got me the deal I was looking for, but called me back with even better finance rates. We actually live in Torrance and will make the drive to Puente Hills Toyota Scion for any future car purchases we might make. More
yes they help me with all my questions i ask and they help me financial too. i was pleased and a pleasure to do business with them. they explain detail by detail and they wore very courtesy to me and the help me financial too. i was pleased and a pleasure to do business with them. they explain detail by detail and they wore very courtesy to me and the service was eccelent and plus they try so hard to down low my payment of the car i have no complains of the dealer and the employees that help me. More
Mr. Clemente Lauron was the sales representative who assisted me and my husband during the entire process. He was very truthful to us and tried his best to help us make things work out within the budget assisted me and my husband during the entire process. He was very truthful to us and tried his best to help us make things work out within the budget that we can afford. Actually, we did not really expect that we can still trade in our used Sienna LE since we got it as a used vehicle already (also from Puente Hills Toyota Scion). We feel that we were treated fairly and with honesty when we were dealing with our representative. We never felt that we were being taken advantage at all. Also, we appreciate the help of Mr. Lauron's boss, Dan. He had also helped us with the approval of our new Toyota RAV4. Thank you so much Toyota Puente Hills. We love our new car & We're looking forward to do business with you again in the future. More power :) More
Puente Hills Toyota went above and beyond the call of duty. They even went as far as to vacuum the crumbs that my 1-year old left on the seat right before we dropped off the car. I felt at ease and ver duty. They even went as far as to vacuum the crumbs that my 1-year old left on the seat right before we dropped off the car. I felt at ease and very well taken care of. They were very attentive from the moment we pulled into the service center to the moment we left the lot. Thank you Puente Hill Toyota for making things EASY!!!! :) More