Puente Hills Toyota
City of Industry, CA
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1,297 Reviews of Puente Hills Toyota
Calvin was curteous and helpful without pressuring us for a decision. He was very knowledgable about the Toyota Sienna Minivan that we purchased. I would recommend him to other new car buyers. a decision. He was very knowledgable about the Toyota Sienna Minivan that we purchased. I would recommend him to other new car buyers. More
Robert did a very good job showing us cars as well as showing genuine interest in our lives. I appreciate his hard work and his friendliness. Thank you for your hard work. showing genuine interest in our lives. I appreciate his hard work and his friendliness. Thank you for your hard work. More
Armando is awesome! He was very friendly and helped us get a car and if there was a problem he made sure it was taken care of. He also made us feel safe! get a car and if there was a problem he made sure it was taken care of. He also made us feel safe! More
I started e-mailing Ray in May; we went back and forth with e-mails. I was looking for a vehicle and but did not want to go through the trouble of talking to sales people at the dealer, also I dislike wa with e-mails. I was looking for a vehicle and but did not want to go through the trouble of talking to sales people at the dealer, also I dislike waiting around for a sales person to have to go to the manager and get the ok for a price. Ray was straight forward with the information he gave me, I also had offers from other dealer and they did not beat Ray price. Other sales person from other dealers was rude and demanding, they forget that it is my money I am spending and I will be the one paying for it not them. Ray gets a five star from me and my family and so does Kims Simms in the finance department. More
It was nice to have the service of Jason for my first car purchase. He explained every information that I needed to know as a first-time buyer. I highly recommend this dealer for people speaking English, Spa purchase. He explained every information that I needed to know as a first-time buyer. I highly recommend this dealer for people speaking English, Spanish, Chinese, Taiwanese, or Korean :D More
Our experience at Puente Hills Toyota was excellent overall! Greg and Gilbert were very friendly and attentive as they assessed our needs and what we wanted. We took a test drive and decided on the v overall! Greg and Gilbert were very friendly and attentive as they assessed our needs and what we wanted. We took a test drive and decided on the vehicle we wanted. The GM (Nick Cardin) stopped in and introduced himself and talked with us for a while. Truthfully it felt as if we were dealing with family on this deal. There was no pressure, etc. applied to us to make a deal. So now we are part of the Puente Hills Toyota family. This is a great dealership and it is easy to see why they are so highly rated and one of the largest around. More
When we buy the car, we're always disappointed and tired of dealing. But not here. We came right place!! Albert is very nice and easy to deal with. He got straight to the point and never fool around w tired of dealing. But not here. We came right place!! Albert is very nice and easy to deal with. He got straight to the point and never fool around with us. Of course, I researched a bit about the other dealer's special. I showed them to him and asked to match. He made us very clear how those advertisements were tricky. Now we're very happy with 2013 Prius V. More
My wife & I were shopping for a new car and had already been to several other dealerships. This is the only dealership where we did not feel pressured to buy. We were not actually going to buy anyt already been to several other dealerships. This is the only dealership where we did not feel pressured to buy. We were not actually going to buy anything until next year, but Max the finance man showed us how we not only could but should buy now. And Jorge was very helpful in making arrangements to help us get exactly the color and trim we wanted delivered the same day. Jorge had the longest day, going all the way to El Cajon to retrieve our new vehicle. And we especially liked our first contact on the lot, Alex Torres, who warmly and graciously welcomed us to Puente Hills Toyota without any pressure or drama whatsoever. Scott Peterson, sales manager was very helpful in completing the arrangements and waited with us until our new vehicle arrived. Thanks Scott for renewing my interest in sport fishing. Scot also helped with questions about some aftermarket accessories I was interested in having installed.We also want to mention Kenny Chan, a fellow dog lover who is so personable and friendly like all the folks there at Puente Hills Toyota. So yah, it's true they really make it easy on you. We love love love our new Venza. Sincerely, Lou, Faye & Emily. More
I went to get an oil change & lube at the Puente I went to get an oil change & lube at the Puente Hills Toyota dealer. I have a Honda, but I won an oil change from Toyota in a raffle at a charity e I went to get an oil change & lube at the Puente Hills Toyota dealer. I have a Honda, but I won an oil change from Toyota in a raffle at a charity event. I had an appointment & was assured that they could service a Honda CRV. After two hours in the waiting room, I was told that they did not have a filter for my car. All I got for my gift certificate was a cookie, a car wash, two hours out of my life that I will never get back, & a stress headache. I went two blocks down the street to the Honda Dealer & got the car serviced. Guess that gift certificates are ignored. The manager said she would personally be sure that a filter was on hand if I made another appointment. However, I have lost all faith & hope in Toyota. So glad that I bought a Honda this time, not a Toyota. They never waste my time or lie to me. More
When we were at the dealership at Puente Hills Toyota we greeted right away. The sales consultant Sim Luu was very polite. Overall we had a great experience. greeted right away. The sales consultant Sim Luu was very polite. Overall we had a great experience. More