Puente Hills Ford
City of Industry, CA
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Paid $129. 57 for "the works" package which includes oil/filter change, tire rotation, etc. Tires WERE NOT rotated... The front passenger side wheel has very not 57 for "the works" package which includes oil/filter change, tire rotation, etc. Tires WERE NOT rotated... The front passenger side wheel has very noticeable damage... it's still on the front passenger side... who knows if everything else was done... hope at least the oil and filter were changed and they actually used full synthetic oil.. and it took two and a half hours.. made an appointment, arrived at 2:45, car wasn't done until 5:15.. More
Great service and super fast. Everything was good I waited at the service station and could get my car back earlier as expected. Everything was good I waited at the service station and could get my car back earlier as expected. More
Excellent. Courtesy. Reliable. Professional. Personal. Building relationships. Entrepreneur spirit. Respectful. Honest. Welcoming. Subjective. Thinkers. Human. Courtesy. Reliable. Professional. Personal. Building relationships. Entrepreneur spirit. Respectful. Honest. Welcoming. Subjective. Thinkers. Human. Greatness. Uncontrollable power. Ownership. Cleanliness. Good spirits. Control matters. Time management professors. Real sportsman like people. Could have not done it without the Ford staff on that shift day, especially not without the help of your finance manager, Brendan Keough. He has excellent communicating skills, and is the most genuine finance manager I’ve ever come across. He went above and beyond making sure my vehicle was protected at a price we both found to be extremely reasonable. Keep up the good work Brendan & the rest of the staff. That’s a taste of heaven on earth. The difference were not in xxxx this is America. Where dreams come true from an American dealership concluded a finance American gangster car. Thank you all and God bless you and you’re families. And co- workers at Ford dealership. More
I am extremely pleased with the sales and service I received. My salesman Terrell Williams went above and beyond to resolve my vehicle issues and to find me a new vehicle, The perfect vehicle as I requ received. My salesman Terrell Williams went above and beyond to resolve my vehicle issues and to find me a new vehicle, The perfect vehicle as I requested. I would definitely recommend Terrell Williams for sales service and I will definitely be going back to Puente Hills ford for my service appointments. I am also extremely happy with Kristen Sophiea she expedited my new vehicle purchase paperwork and explained everything in great detail. Thank you to all the staff in my purchase. More